Visited their Crystal Palace branch yesterday for the first time. Both the optometrist Millie and the dispenser took a real interest in me as a patient, and made sure that I was entirely satisfied at... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We had an excellent experience with our little Alex’s eye check. The staff were incredibly professional, patient, and kind, making the whole process smooth and stress-free. They took the time to ensur... Ver mais
A empresa respondeu
Millie, the optician, was on time for my appointment. She was extremely kind, helpful and thorough in checking my eyes. She kept explaining things and encouraged me to ask questions during my eye... Ver mais
A empresa respondeu
Woodfall were, first of all, very efficient. They also felt trustworthy and reliable - as indeed the excellent results of my experience with them have proved. On top of that - and I find this really i... Ver mais
A empresa respondeu
Detalhes da empresa
- Clínica Oftalmológica
- Audiologista
- Fornecedor de Lentes de Contato
- Serviço de Atendimento de Emergência
- Distribuidora de óculos
- Loja de óculos de sol
Sobre R Woodfall Opticians - Crystal Palace
Escrito pela empresa
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Informações de contato
27 Westow Street, Crystal Palace, SE19 3RY, London, Reino Unido
- 020 8771 3601
4,9
Excelente
163 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very thorough testing and very friendly…
Very thorough testing and very friendly staff
5 de fevereiro de 2026
Resposta da R Woodfall Opticians - Crystal Palace
Thank you for choosing Woodfalls Crystal Palace! your feedback is greatly appreciated.
Optometrist was really excellent
Optometrist was truly excellent; friendly, informed, patient, really good at explaining what was happening and going throug the new (ish) tests and tech.
2 de fevereiro de 2026
Resposta da R Woodfall Opticians - Crystal Palace
Thank you for your wonderful feedback. We’re so pleased to hear that you found our optometrist friendly, knowledgeable, and patient. It’s great to know that the explanations and guidance through the newer tests and technology were clear and helpful.
We truly appreciate your kind words and are glad you had such a positive experience.
Resposta da R Woodfall Opticians - Crystal Palace
Thank you for your kind feedback!
We are pleased to hear you had a positive experience with us.
Resposta da R Woodfall Opticians - Crystal Palace
We are delighted to hear you had a positive experience and we truly appreciate you choosing us.
Thank you for taking the time to share your feedback. We look forward to welcoming you back soon!
Expert service and really friendly.
8 de janeiro de 2026
Resposta da R Woodfall Opticians - Crystal Palace
Thank you for your feedback!
Rigorous attention to my care and I'm…
Rigorous attention to my care and I'm eternally grateful
6 de janeiro de 2026
Resposta da R Woodfall Opticians - Crystal Palace
Thank you for your feedback!
Definitely the best experience ever
Definitely the best experience ever! It was my sons first appointment I I was worried, but everyone there were amazing! So lovely, patient and accommodating! Will definitely recommend them !
10 de janeiro de 2026
Resposta da R Woodfall Opticians - Crystal Palace
Thank you so much for sharing this wonderful feedback. We are pleased to hear your son's first appointment went well and our team made a positive impression.
The opticians gone through with me step…
The opticians gone through with me step by step and explained properly how’s my eyes doing? She was very knowledgeable
10 de dezembro de 2025
Resposta da R Woodfall Opticians - Crystal Palace
Thank you so much for your lovely feedback. We’re really pleased to hear that the optician explained everything clearly and made you feel comfortable and well informed throughout your visit.
Very nice lady done my test and it was…
Very nice lady done my test and it was easy.
2 de dezembro de 2025
Resposta da R Woodfall Opticians - Crystal Palace
Thank you very much for your feedback, we are always happy to help!
Such a WONDERFUL experience
Such a WONDERFUL experience! The team is just so reassuring, welcoming and accommodating.
I went for a long overdue eyetest and consultation in general regarding new glasses.
My glasses arrived the next day!
Highly recommended!
3 de dezembro de 2025
Resposta da R Woodfall Opticians - Crystal Palace
Thank you for your wonderful feedback! We’re so pleased you had such a positive experience and that you love your new glasses. We really appreciate the recommendation and hope to see you again in future.
Very impressed with my first visit to Woodfall Crystal Palace
I had the most thorough and comprehensive eye check that I have ever had. Milly gave me a very clear explanation of the results.
I wanted to buy new glasses and found the process equally helpful and professional and ended up with lovely new frames.
2 de dezembro de 2025
Resposta da R Woodfall Opticians - Crystal Palace
Thank you so much for your wonderful feedback. We are delighted to hear that Millie's hard work does not go unnoticed and that you are happy with your new frames!
Excellent service
Excellent service, very professional and friendly. Putting you at ease and knowledgeable about the marketplace
4 de dezembro de 2025
Resposta da R Woodfall Opticians - Crystal Palace
Thank you for your lovely review. We’re so pleased you felt comfortable during your visit and left feeling well informed.
Very pleasant and professional approach…
Very pleasant and professional approach to optometry.
There was no pressure to be sold glasses
Immediately after the eye test.
My previous prescription was the most accurate for both near and far sight
28 de novembro de 2025
Resposta da R Woodfall Opticians - Crystal Palace
Thank you for your kind comments. We are pleased to hear you felt comfortable throughout your visit and look forward to seeing you back. Thank you for choosing our practice in Crystal Palace
Resposta da R Woodfall Opticians - Crystal Palace
Thank you for the visit. Our team are always happy to help!
they were friendly and clear with the…
they were friendly and clear with the procedure. very kind and made the process much more comfortable.
27 de novembro de 2025
Resposta da R Woodfall Opticians - Crystal Palace
Thank you for your feedback.
We’re delighted to hear that our team made the procedure clear and helped you feel comfortable throughout.
All staff from receptionists to…
All staff from receptionists to opticians are most efficient, skilled and caring to all clients. I always enjoy and appreciate a visit to your establishment.
Thank You . This applies to the Sydenham branch and the Crystal PLace branch
14 de novembro de 2025
Resposta da R Woodfall Opticians - Crystal Palace
Thank you for your wonderful feedback.
We’re delighted to hear that our teams in both the Sydenham and Crystal Palace branches consistently make your visits enjoyable and reassuring. Thank you for your continued support.
Always a warm welcome
Always a warm welcome. The people dealing with the eyes explain in detail what is happening. The various tests are not hurried. It makes a relaxing atmosphere.
19 de novembro de 2025
Resposta da R Woodfall Opticians - Crystal Palace
Thank you very much for leaving your feedback!
The care taken by the optical staff
The care taken by the optical staff
Taking an interest in my ocular issues
Great glasses with zeiss lenses
13 de novembro de 2025
Resposta da R Woodfall Opticians - Crystal Palace
Thank you very much for taking the time to leave us your feedback. We are glad that you are pleased with the service received.
Resposta da R Woodfall Opticians - Crystal Palace
Thank you very much for the visit! We are pleased to have been of assistance.
Brilliant service.
16 de outubro de 2025
Resposta da R Woodfall Opticians - Crystal Palace
Thank you for your review!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.