After a brief & friendly phone call, I ordered the Barbour handbag I’d had my eye on. The bag arrived in just a couple of working days, securely wrapped to protect it during delivery. It was supplied... Ver mais
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After a brief & friendly phone call, I ordered the Barbour handbag I’d had my eye on. The bag arrived in just a couple of working days, securely wrapped to protect it during delivery. It was supplied... Ver mais
A empresa respondeu
Un'esperienza d'acquisto davvero eccellente Ho acquistato da Cox the Saddler un giubbotto Barbour con spedizione dal Regno Unito all'Italia e sono rimasto estremamente soddisfatto del... Ver mais
A empresa respondeu
I am US-based and simply put: Barbour is extremely expensive in the States. So glad I found Cox the Saddler as their prices are truly unbeatable in comparison to anything I could ever hope to find her... Ver mais
A empresa respondeu
Excellent service from a family business who cares. They provided extra advice, photos and measurements without needing to be asked. First class. Many thanks!
A empresa respondeu
A Chesham based saddlery business, established in 1911 and specialising in leather goods, walking sticks and outdoor clothing. As an approved Barbour retailer, we stock their autumn/ winter and spring/ summer ranges of clothing, accessories and bags.
23, High Street, HP5 1BG, Chesham, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Resposta da Cox the Saddler Limited
Ordered a new hood for my Barbour Stockman coat, was the cheapest online (coats and hoods no longer made, deleted by Barbour now), free postage, very prompt post and delivery, securely packaged (delivery within 48 hours).
Would buy from again without hesitation.
This is not an invited review

Resposta da Cox the Saddler Limited
Pacco arrivato presto e ben imballato, prezzo molto più basso rispetto alla concorrenza e gentilezza da parte del personale. Pur ordinando dell'Italia non ci sono stati problemi rispetto alla spedizione. Consigliatissimo!

Resposta da Cox the Saddler Limited
I ordered the Beadnell (waxed) jacket for my daughter for Christmas, and even though it was initially too small, the experience was fantastic. Sara responded quickly and helped me get the correct size with no hassle at all. The exchange was seamless, and shipping to the US was not an issue whatsoever. My daughter is beyond excited to finally wear it! I highly recommend Cox the Saddler—an absolute joy and a pleasure to do business with.

Resposta da Cox the Saddler Limited
Exceptional assistance! Sara was incredibly supportive. Having purchased my second Barbour jacket from this company, both times have been fantastic. I'll definitely keep coming back.

Resposta da Cox the Saddler Limited
⁷I received my parcel today, and as expected it arrived in great shape and exactly as ordered.
I genuinely marvel at the quality and efficiency of the service provided by Cox. Straightforward, reliable customer service like this has become rare in North America.
I could not have purchased the Barbour jacket liner in my own country for anything close to the same fair price—both for the product and the shipping—and I certainly would not have received it this quickly if I had ordered from the United States.
You’ve earned an international customer in me. Your online reputation is clearly well deserved.
For those of you who speak French: (please be gentle I have only a few years of grade school French studies, I've done my best!)
J’ai reçu mon colis aujourd’hui et, comme prévu, il est arrivé en excellent état et parfaitement conforme à ma commande.
Je suis réellement impressionné par la qualité et l’efficacité du service proposé par Cox. Un service client aussi simple, fluide et fiable est devenu rare en Amérique du Nord.
Je n’aurais pas pu acheter la doublure de veste Barbour dans mon pays à un tarif aussi juste, tant pour le produit que pour les frais de livraison, et je ne l’aurais certainement pas reçue aussi rapidement si j’avais commandé depuis les États-Unis.
Vous avez gagné un client international. Votre réputation en ligne est manifestement méritée

Resposta da Cox the Saddler Limited
I want to share my incredible experience with Cox the Saddler. I ordered a Powell quilted Barbour jacket right in the busiest time of year, end of December, and I was almost suspicious with how low the pricing was. Worried it was too good to be true. Sara immediately reached out to confirm the sizing of my order - she was very personable and helpful and put my mind at ease. I was updated on the shipment tracking every step of the way from Royal Mail to my local USPS postman outside of Boston. The jacket arrived about a week after I ordered it, exactly as expected, the look and fit was exactly how I hoped. Cox the Saddler's packaging was high quality, and I love the jacket. I told my family about the experience and how Sara from Cox the Saddler was a dream to work with. I'm now looking at their other Barbour offerings to buy for my wife.

Resposta da Cox the Saddler Limited
Excellent service and fast delivery. Highly recommend- thank you 🤩

Resposta da Cox the Saddler Limited
Prima volta che acquisto da Cox the Saddler e devo dire che è stata veramente una bella esperienza, hanno una grande offerta di giacconi e altro di Barbour con prezzi veramente ottimi .
Ho ordinato una giacca Barbour ai primi di Dicembre, ringrazio Sara per la gentile collaborazione quando il pacco era in ritardo, non per causa loro ma per un sovraccarico di Poste Italiane, Sara però è stata molto disponibile ad informarsi sullo stato della consegna.
La giacca è arrivata il 2 Gennaio, ben confezionata, tornerò sicuramente a fare acquisti da Cox the Saddler, vi consiglio di visitare il sito . A presto

Resposta da Cox the Saddler Limited
I still have not received my order and have not had a reply to two emails asking where it is !?

Resposta da Cox the Saddler Limited
You guys did a great job! I was able to order without any hassle, and everything from packaging to shipping and tracking was smooth. Thank you.

Resposta da Cox the Saddler Limited
I have worn Barbours for many years. This was the second I purchased off Cox the Saddler. It was well priced and arrived when promised. The company project a very personal and professional image.

Resposta da Cox the Saddler Limited
Incredibly easy transaction! I really appreciated how much communication came around the shipping- especially important for a time sensitive birthday present! I would absolutely shop again.

Resposta da Cox the Saddler Limited
Very quick responses and thorough explanation regarding shipping to US, proper sizing, and timing issues.

Resposta da Cox the Saddler Limited
Great price and choice
Fast delivery
Polite and friendly service
Thank you

Resposta da Cox the Saddler Limited
Rescued Christmas by sending out a Barbour jacket very quickly and to Christmas - had been let down by a high end retailer sending out a very faulty wax jacket but Cox the Saddler weren't to know this.
Thank you.

Resposta da Cox the Saddler Limited
Great quality and even better prices. You may have to go to an actual store to try the sizes though as they may vary based on the product.

Resposta da Cox the Saddler Limited
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