As a first time buyer the process itself was really scary and daunting, let alone add the house insurance to the mix. But as soon as we spoke to Sam she took away all the nerves. She was super patient... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
As always a fantastic experience using Safe&Secure Home Insurance to renew my Landlords insurance. Hayley G, my advisor, was very helpful and clear when talking through my options. The whole process... Ver mais
A empresa respondeu
Jason took my call to look into to renewing my home insurance. I always find this process confusing. I found him extremely knowledgable, polite and helpful. He made my decision to go ahead to r... Ver mais
A empresa respondeu
Nathan Ball was extremely helpful and informative. Not only that, but he was friendly and a genuine pleasure to talk to. Over all this made the whole process of going over contents insurance stress fr... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de seguros domiciliares
- Corretor de seguros
- Seguradora de Locatários
- Seguradora para locatários
Escrito pela empresa
Safe&Secure are a Multi Award winning Home Insurance broker based in Derby. We provide a Fully Advised service for those customers that want a personal and professional touch in helping to arrange their Home Insurance. Safe&Secure provide a First-Class service with 32 insurance products to choose from which include household names such as Allianz, AXA, Ageas, Covea, Royal Sun Alliance and many more.
Informações de contato
12 Stadium Business Court Millennium Way, DE24 8HP, Derby, Reino Unido
- 01332 200888
- stephanie.dunkley@safeandsecure.co.uk
- safeandsecure.co.uk
5,0
Excelente
5 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very efficient professional and…
Very efficient professional and competitive service
6 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Thanks Ian
Highly recommend. They make dealing with insurance easy!
As always a fantastic experience using Safe&Secure Home Insurance to renew my Landlords insurance.
Hayley G, my advisor, was very helpful and clear when talking through my options. The whole process was quick and no hassle at all. I also got a significantly reduced monthly cost for my policy. I highly recommend.
14 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Andrew
Thank you for your continued trust and for sharing your experience with us.
We’re delighted to hear that renewing your landlord’s insurance with us was once again a smooth and positive experience. It’s great to know that Hayley G was able to clearly guide you through your options and help secure a policy at a significantly reduced cost.
We pride ourselves on making insurance simple and hassle-free, so your feedback is truly appreciated. Your recommendation means a lot to us, and we’ll be sure to pass your kind words on to Hayley.
If you need any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Safe&Secure Home Insurance
Great Service
My home insurance was up for renewal and the price had gone up with it. With the struggle of the cost of living and April price increases I decided to shop around for quotes. I contacted compare the market and got a call back from Jas who was really helpful and a pleasure to speak too. He did a search and found a quote one that I was able to afford and he advised in great detail what the policy would cover. Jas was very supportive and listened to what I had to say. I found him very professsional and reassuring. He addressed any concerns that i had and I was very satisfied with his explanations and the service I got from him.
14 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Christine
Thank you so much for taking the time to share your experience.
We’re delighted to hear that Jas was able to support you during your renewal. It’s great to know he took the time to understand your needs, explain everything clearly, and find a policy that was both suitable and affordable for you.
Your kind words about his professionalism, reassurance, and attention to detail will be passed on to him – he’ll be very pleased to hear your feedback.
We really appreciate you choosing us and are glad we could help make the process a positive one. If you ever need any further assistance, please don’t hesitate to get in touch.
Nathan ball was very helpful and polite…
Nathan ball was very helpful and polite
Pays attention to details. He’s surely an asset to this company
Regards
Joan Diffang
14 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks Joan - super feedback
A very good service by Jasvinder
The service was clear and informative, really appreciate the time Jasvinder Hayre spent explaining things to me.
14 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks Jeanette
Thankyou Jas for dealing with my home…
Thankyou Jas for dealing with my home insurance. I was extremely pleased with your professional and polite manner. You put my mind at rest informing me precisely what my insurance covered.
14 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Great to know you loved the professional service levels Molly
Very easy to talk to and helpful
Very easy to talk to and helpful
1 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks Michael
Jason from Safe and Secure took me…
Jason from Safe and Secure took me through the process with professionalism. I found him to know what the consumer wants and that is a service that is efficient, providing all the required details and best of all getting me a better deal. Faultless
14 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Amazing that you would describe the service as 'faultless' david.
We look forward to helping again next year at renewal.
Professional Service
HayleyG was very helpful during our chat.
All sorted quickly.
13 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks Duncan
I found Hayley G very helpful sorting…
I found Hayley G very helpful sorting out my Home insurance renewal after the death of my husband I was pretty confused but everything was resolved very smoothly.
9 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Susan
Thank you for taking the time to share your experience with us. We’re very sorry for your loss, and we truly appreciate you trusting us to help during such a difficult time.
We’re so pleased to hear that Hayley was able to support you with care and understanding, and that she helped make everything clear and straightforward for you. We’ll be sure to pass your kind words on to her.
If you ever need any further assistance, please don’t hesitate to get in touch—we’re always here to help.
Our home insurance
Hayley G was very informative and patient. I believe she obtained the most cost effective cover for us with a known company.
13 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Sue
Thank you for your kind review! We’re so pleased to hear that Hayley was informative and patient while helping you arrange your home insurance. It’s great to know she was able to find you cost-effective cover with a trusted insurer.
Professional and Excellent Service
Hayley was professional and clear with explaining everything to me, Hayley made the decision to accept the insurance recommendation easy and I would recommend Hayley and Safe and Secure Insurance to anyone who wants a competitive price and service.
13 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks Gareth for your feedback
Telephone answered by a human as…
Telephone answered by a human as opposed to a Bot. Very courteous and friendly. Hayley G was very helpful
10 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Atul
Thank you so much for your kind feedback! We're really glad to hear you appreciated speaking with a real person and that the service felt courteous and friendly. Hayley will be delighted to know she made such a positive impression—she truly takes pride in helping our customers. We'll be sure to pass along your lovely comments to her. Thanks again for taking the time to share your experience!
A company with integrity
Haley G called back when she said she would and was helpful in getting a good quote. Haley was clear and friendly.
13 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
We’re delighted to hear that you had such a positive experience. Keeping our word is very important to us, so it’s great to know Haley followed through and provided clear, friendly, and helpful service.
House insurance renewal
Hayley was very helpful when I renewed our insurance. She explained all the details thoroughly and answered any questions I had ensuring that I fully understood everything. Having taken all the information she needed to complete the quote Hayley was able to reduce the price by a considerable amount. I would definitely recommend safe and sure.
10 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Sandra
We’re so pleased to hear that Hayley was able to support you through your house insurance renewal and make everything clear and easy to understand. It’s great to know she took the time to answer all your questions and was able to secure you a significantly better price.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We’ll be sure to pass your kind comments on to Hayley and thank you for using Safe and Secure.
Great company
SAM was a great help for me choosing the right Building and contents insurance for our first home. Everything was explained great and was easy to process. Thanks Sam
13 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Alexander
We’re delighted to hear that Sam was able to help you find the right buildings and contents insurance for your first home! It’s great to know everything was clearly explained and the process felt smooth and easy.
Hayley G went through everything and…
Hayley G went through everything and got me the cover I needed at a good price.
13 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks Jonathan
First class service from first class…
First class service from first class company. Staff very efficient and pleasant
10 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Sandra
We’re thrilled to hear you received first class service and found our team to be both efficient and pleasant. Your kind words mean a lot to us and motivate us to keep delivering the high standards we strive for.
Sam was very friendly
Sam was very friendly, courteous and took her time to make sure my insurance needs were covered.
13 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Bryan
We’re so pleased to hear that Sam provided such friendly and courteous service, and took the time to ensure all your insurance needs were fully covered.
We’ll be sure to pass along your lovely feedback to her.
Jas was absolutely fantastic
Jas was absolutely fantastic, helped me get a great deal. So helpful and friendly and will 100% be recommending
13 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks Scott for your feedback
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