Ordered Roar salted caramel tequila and it came next day. Fabulous quick service and very well packaged. It's a gift so couldn't tell you how it tastes but iv been told its amazing. Parcel came with a... Ver mais
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Veja o que dizem as avaliações
Still awaiting goods. No tracking information provided, bought 17th now 30th with no communication on their part. EDIT***02/01/24 Saghi now telling me I have missed lots of emails yet none seem t... Ver mais
A empresa respondeu
Drank a really lovely wine at a restaurant recently, decided to purchase some for ourselves at home. I tried our usual merchant to no avail, found online at Saghi, easy to order, fast delivery, reall... Ver mais
I had an amazing experience with Saghi. Their selection of wine and beverages provided me with just what I needed. Their shipping, handling and speed of response to inquiry was great as well. Interac... Ver mais
Detalhes da empresa
- Loja de vinhos
- Loja de bebidas alcóolicas
- Atacadista de Bebidas Alcoólicas
- Cave
- Clube do vinho
- Importador e atacadista de vinhos
Escrito pela empresa
Welcome to Saghi, where innovation meets the world of fine wines and spirits. We redefine online wine shopping, offering a curated selection that epitomizes "Artisanal Excellence." At Saghi Intelligent Cellar, we're committed to providing a seamless and delightful online shopping experience for connoisseurs seeking the highest quality. Our carefully curated collection reflects our dedication to delivering only the best, showcasing the epitome of craftsmanship and taste.
Informações de contato
228 Queens Dock Business Center , Norfolk Street , L1 0BG, Liverpool, Reino Unido
- 02038324444
- info@saghi.co.uk
- saghi.co.uk
4,3
Excelente
70 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful and communicated well made the…
Helpful and communicated well made the effort to drive in and load onto the front of the house door porch
5 de outubro de 2025
Item was returned to sender before even sending for delivery
Received notification that my item was returned to sender before it was even attempted delivery
13 de setembro de 2025
Resposta de SAGHI
Hi Lukas,
We’re very sorry to hear about the issue with your delivery.
We’ve checked the tracking, and it seems DPD requested further instructions at the Middleton depot on 11 Sept. As no update was received, the parcel was automatically returned to us on 12 Sept before a delivery attempt.
We’re really sorry about this and will resolve it right away with either a refund or replacement—whichever you prefer.
Best regards,
Sahra
Sent the wrong wine
Sent the wrong wine. Then ignored my emails to get it changed.
17 de junho de 2025
Resposta de SAGHI
Hi Richard,
I’m very sorry to hear you received the wrong wine and didn’t get a timely reply—this is not the experience we want for our customers.
We’re reviewing your order now and will reach out shortly to resolve it quickly. Whether you'd prefer a replacement or refund, we’ll make it right.
Thank you for your patience and we truly appreciate the chance to fix this.
Best regards,
Sahra
Customer Service Manager
Good service
One of the wines' vintage was not the same as i ordered , they handled it quickly and solved the problem.
31 de maio de 2025
Resposta de SAGHI
Hi Rana,
Thank you for your feedback, and we're very sorry about the vintage mix-up. We’ll be in touch shortly to resolve this quickly, whether through a return, replacement, or refund.
Best regards,
Sahra
Customer Service Manager
Great wine delivered to my door. Cheers
They had the wine I was looking for and delivered within a couple of days. I can't fault that.
It is interesting that I noted a number of wines in their list that I had only see previously in Costco.
1 de junho de 2025
Resposta de SAGHI
Hi Paul,
Love hearing this—thank you! Glad we had the bottle you were after, and even happier it landed at your door nice and quick.
And you’ve got a sharp eye—yes, a few of those gems do show up at places like Costco, but we try to keep things a little more personal here 😉
Here’s to more great finds and easy deliveries!
All the best,
Sahra @ Saghi
A delight to deal with SAGHI
It is a delight to deal with this company, they have a streamlined process, fantastic packaging, brilliant communications throughout, and a wonderful selection of quality products, thank you SAGHI
10 de abril de 2025
Resposta de SAGHI
Hi,
What a lovely message—thank you so much! We’re thrilled to hear everything went smoothly, from the packaging to the comms.
We put a lot of heart into what we do, and it means the world to know it shows. Can’t wait to have you back with us soon!
All the best,
Sahra @ Saghi
Prompt and efficient delivery service…
Prompt and efficient delivery service product itself was as described
7 de março de 2025
Excellent....
Excellent website - easy to navigate. Excellent customer service - I had a quick query - the telephone was answered quickly and efficiently by a human which is always appreciated these days - I would highly recommend and definitely use again
19 de dezembro de 2024
Resposta de SAGHI
Hi,
Thank you for your wonderful review! We’re delighted to hear that you found our website easy to navigate and appreciated our customer service. Providing quick and efficient support is something we strive for, and we’re so glad we could meet your expectations.
It’s always a pleasure to hear that our human touch makes a difference. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Best regards,
Sahra,
SAGHI Operations Manager
Great website and communication plus…
Great website and communication plus fast delivery with very secure packaging
19 de dezembro de 2024
Resposta de SAGHI
Hi Leigh,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our website and communication. It's wonderful to know that our fast delivery and secure packaging met your expectations.
Your satisfaction means the world to us, and we hope to serve you again soon! If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Sahra
Roar Tequilla
Ordered Roar salted caramel tequila and it came next day. Fabulous quick service and very well packaged. It's a gift so couldn't tell you how it tastes but iv been told its amazing. Parcel came with a personalised thankyou note, a few sweets and a puzzle, fabulous customer service, thankyou
13 de dezembro de 2024
Efficient service from ordering to…
Efficient service from ordering to delivery
18 de novembro de 2024
Super prompt delivery of tip top wine…
Super prompt delivery of tip top wine well packed!
18 de outubro de 2024
Amazingly helpful
I had found a gin that’s not available in my home country and wanted to see if I could have it shipped to me. The people at Saghi showed the gin available for purchase at a good price and said that even though they don’t handle all the issues as far as import duty and VAT in other countries (since they vary from nation to nation), they used FedEx which would administer the documentation as well as deliver it to my door. And after payment I contacted customer service as a welcome coupon wasn’t applied to my order; the representative told me certain products were excluded but as a courtesy offered me that discount. I received the two bottles today, packaged in an excellent manner to protect them in shipping. I couldn’t have asked for any better service than what Saghi delivered!
3 de setembro de 2024
Excellent experience with Saghi
The best deal I could find for a great wine. Delivery was fast, and the packaging was excellent. We will order again.
13 de agosto de 2024
the packaging and delivery was top class
the packaging and delivery was top class
19 de agosto de 2024
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