Communication. It's not everyday one needs a new suit of sails for a relatively unknown boat - a Laser Stratos Keel. You guys at Sailing Chandlery were spot on with advice, help and guidance. Whe... Ver mais
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Veja o que dizem as avaliações
After receiving a package damaged in the post Jason and team pulled out the stops and sent a replacement promptly and without argument. So nice to buy from a small firm that cares about customers.
Excellent service from Sailing Chandlery when I collected my new ILCA. Everything was explained, the numbers had been put on the sail and all the ropes were spliced. A pleasure to do business with you... Ver mais
Snap shackle lost on Sunday. Ordered on Tuesday. Arrived on Thursday despite being in northern Scotland. Superb service as always.
Detalhes da empresa
- Loja de artigos para vela
- Fornecedor de Acessórios para Barcos
- Fornecedor de Capas Protetoras para Barcos
- Oficina de Conserto de Barcos
Escrito pela empresa
Our friendly team at Sailing Chandlery provide everything from shackles to boats to the general public with fast delivery times providing the service you deserve. As an online chandlery our aim is to take the hassle out of your trip to the chandlery, order your sailing products, they will be dispatched quickly and arrive at your door. We are also an authorised Laser Performance dealer offering boats and official class legal parts for the Laser, Pico, Bug, Bahia and Vago.
Informações de contato
Units 3-4 Queensway House, Kings Road, SS8 0QY, Canvey Island, Reino Unido
- 01268 222912
- info@sailingchandlery.com
- sailingchandlery.com
4,9
Excelente
4 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent Service and Value
Really pleased with Sailing Chandlery. I got an ILCA rudder at the best price anywhere (look for vouchers)!
Communication was excellent, and delivery was fast and securely packed.
Great to deal with proper sailing people who really know the kit & what they are doing.
Martin
1 de outubro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Thank you for leaving a review Martin.
We're thrilled to hear you’re pleased with your ILCA rudder and that you found a great deal with us.
We really appreciate your kind words about our team — it means a lot coming from a fellow sailor!
If you ever need anything else or have questions about your kit, we're always happy to help.
Spot on just what hoped for
8 de outubro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Thanks for leaving a review Colin,
We're really happy to hear everything was just what you hoped for.
Let us know if you need anything else!
Excellent products and service
Excellent products and service, recommended to others.
3 de outubro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Nigel,
Thank you so much for your kind words! We're thrilled to hear you’re happy with our products and service. Your recommendation means a lot to us!
Know there customers
Know there customers - Knowing what dinghy sailors want🙂
7 de outubro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Mark,
Thank you for your kind words!
We're passionate about understanding the needs of dinghy sailors and are glad to hear that it shows.
Your feedback means a lot to us.
Exactly as described and order came…
Exactly as described and order came very quickly. Very good YouTube video describing the item as well.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Sean,
Thank you for your great feedback!
We're glad to hear your order arrived quickly and that the item met your expectations.
It's also fantastic to know the YouTube video was helpful , we work hard to make our content informative and clear.
Easy to order on the website
Easy to order on the website. Collected from the warehouse. Friendly staff will shop again.
29 de setembro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Richard,
Thank you for the kind words!
We're glad the ordering process was smooth and that our team made your collection experience a positive one.
Great advice and quick service.
26 de setembro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Martin,
Thanks so much for the review.
We're really pleased you found the advice helpful and the service quick.
Good kit delivered fast
Good kit delivered fast, easy returns on the odd occasions, now my go-to for sailing kit
1 de outubro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Adrian,
Thanks for the fantastic review.
We're so glad to hear you're happy with the kit, delivery speed, and our returns process.
It means a lot to be your go-to for sailing gear — we’ll keep working hard to earn that trust every time.
Prompt
Prompt, efficient service with very helpful staff available to offer guidance
26 de setembro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Chris,
Thank you for the great review.
We're really pleased you found our service prompt and efficient, and that our team was able to offer the guidance you needed.
Excellent speedy delivery service
Excellent speedy delivery service, the UJ on my tiller extension broke during racing on Sunday. I ordered a couple of replacements that afternoon to ensure I had a spare available and received the package on Wednesday. Ready to go again for the weekend.
21 de setembro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi David,
Thanks for the great review.
We're really glad we could get your replacements to you quickly and keep you race-ready for the weekend.
Excellent service
15 de setembro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Henry, Thank you! We're thrilled to hear you were happy with the service.
Fast delivery and good advice
Fast delivery and good advice, feel confident we’re getting the right products!
1 de setembro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Claire, Thank you for the great feedback! We're really pleased to hear the delivery was fast and that our advice helped you feel confident in your purchase.
Fast efficient and a great range.
14 de setembro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Kevin,
Thanks for the great feedback! We're really pleased to hear you found our service fast and efficient, and that our wide range of stock met your needs. We appreciate your support and look forward to helping you again soon!
Just love Sailing Chandlery exactly…
Just love Sailing Chandlery exactly what you need and delivered fast. Why go anywhere else!
10 de setembro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Nick,
Thank you for the fantastic review! We're thrilled to hear you love Sailing Chandlery and that we had exactly what you needed.
Your support means a lot to us, and we couldn’t agree more… why go anywhere else?
I've placed many orders with Sailing…
I've placed many orders with Sailing Chandlery and it's always a consistent and reliable service from Sailing Chandlery. They also have excellent customer service and reward loyalty which is nice - old school.
9 de setembro de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi J Chambers, thanks for taking the time to leave a review, we are happy we can continue to provide you with a reliable service each time around and that you had an excellent customer service experience with us.
Super service!
The items I wanted were in stock, dispatched and delivered quickly and were of good quality when they arrived.
Super service!
26 de agosto de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Emma, thanks for taking the time to leave a review, we are glad we could provide you with a great service and that your items arrived quickly.
You delivered exactly what I was…
You delivered exactly what I was expecting and in good time. Thanks
27 de agosto de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Tom,
Thank you so much for your kind words! We're really glad to hear everything met your expectations and that your items arrived on time.
Super fast responses and fast delivery…
Super fast responses and fast delivery of items that they did not regularly stock. Oh and dont forget the complimentary love hearts
4 de agosto de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Tim, thanks for taking the time to leave a review, we are glad we could provide you with fast delivery and that you enjoyed the complimentary love hearts.
Good quality
Good quality
Fast service
I have had numerous items and will use again
11 de agosto de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Alan, Thank you so much for your kind words! We're thrilled to hear you're happy with the quality and speed of our service. We truly appreciate your continued support and look forward to helping you again soon!
Delivery and website both efficient
Delivery was good and the website is easy.
The tiller extension was perfect and brilliant quality
19 de agosto de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Joanna, thanks for taking the time to leave a review , we are glad you found the tiller extension to be of good quality and that the website was easy to navigate.
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