After receiving a package damaged in the post Jason and team pulled out the stops and sent a replacement promptly and without argument. So nice to buy from a small firm that cares about customers.
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Veja o que dizem as avaliações
Communication. It's not everyday one needs a new suit of sails for a relatively unknown boat - a Laser Stratos Keel. You guys at Sailing Chandlery were spot on with advice, help and guidance. Whe... Ver mais
Excellent service from Sailing Chandlery when I collected my new ILCA. Everything was explained, the numbers had been put on the sail and all the ropes were spliced. A pleasure to do business with you... Ver mais
Snap shackle lost on Sunday. Ordered on Tuesday. Arrived on Thursday despite being in northern Scotland. Superb service as always.
Detalhes da empresa
- Loja de artigos para vela
- Fornecedor de Acessórios para Barcos
- Fornecedor de Capas Protetoras para Barcos
- Oficina de Conserto de Barcos
Escrito pela empresa
Our friendly team at Sailing Chandlery provide everything from shackles to boats to the general public with fast delivery times providing the service you deserve. As an online chandlery our aim is to take the hassle out of your trip to the chandlery, order your sailing products, they will be dispatched quickly and arrive at your door. We are also an authorised Laser Performance dealer offering boats and official class legal parts for the Laser, Pico, Bug, Bahia and Vago.
Informações de contato
Units 3-4 Queensway House, Kings Road, SS8 0QY, Canvey Island, Reino Unido
- 01268 222912
- info@sailingchandlery.com
- sailingchandlery.com
4,9
Excelente
4 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery and website both efficient
Delivery was good and the website is easy.
The tiller extension was perfect and brilliant quality
19 de agosto de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Joanna, thanks for taking the time to leave a review , we are glad you found the tiller extension to be of good quality and that the website was easy to navigate.
Fastest delivery I think I’ve ever had…
Fastest delivery I think I’ve ever had on line.
Great service and very helpful on the phone when I had a question on the product
18 de agosto de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi James, Thank you so much for your kind words!
We're thrilled to hear your order arrived so quickly and that our team was able to help over the phone.
Providing great service is what we aim for, and your feedback means a lot.
Tasty surprise included!
Items arrived when expected, which was pretty quick after ordering, and thanks for the sweeties :)
14 de agosto de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Simon, Thank you so much for your lovely review! We're glad to hear your order arrived quickly and that you enjoyed the sweets 😊
We really appreciate your support and hope to see you again soon!
Straight forward order system
Straight forward order system. Items arrived in good time with updates given
1 de agosto de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Robert, We're delighted to hear that you found the ordering process straightforward and that your order arrived promptly. We're also glad the shipping updates kept you informed throughout!
Thank you for your feedback , we truly appreciate it.
Great price for the ILCA 4 sail and…
Great price for the ILCA 4 sail and delivered ahead of time. thanks!
31 de julho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Stephen, we are glad you found the Ilca 4 sail to be of a great price and that it was delivered in our usual speedy Sailing Chandlery way.
Good honest advice and great service
Good honest advice and great service. Always confident to buy from Sailing Chandlery.
31 de julho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi A Hodges, Thank you so much for your kind words! We're really pleased to hear that you value our advice and service. We truly appreciate your continued support and confidence in Sailing Chandlery.
Exceeded my expectations
Exceeded my expectations. Bought a long sail bag from Sailing Chandlery. Very good quality and substantial fabric. Goods are packaged well and with care. Delivery was prompt and trouble-free, thanks.
17 de julho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Joel, Thank you for the fantastic review! We're delighted to hear the sail bag exceeded your expectations and that you were pleased with the quality, packaging, and delivery. It's always great to know our efforts make a difference.
Good website
Good website, found what needed. Price was right and it arrived quickly. All good 👍
21 de julho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Dave, thank you for leaving a review, we are glad you found what you needed to through our website and that your items were delivered quickly.
They always seem to have the things i’m…
They always seem to have the things i’m looking for at a competitive price their delivery is rapid too.
What’s not to like?
24 de julho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi David, Thanks so much for your kind words! We're thrilled to hear that you’ve consistently found what you need at competitive prices and that our delivery speed hits the mark too. That’s exactly what we aim for!
Urgently Needed Items Arrived Right on Time
Items needed in a hurry. And arrived right. on time.
12 de julho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Patrick, thank you for leaving a review, we are glad we could get your items delivered to you quickly.
Resposta da Sailing Chandlery
Hi Kenny, thanks for leaving a review we are glad the ordering process was easy for you and that your items were delivered in our usual fast and speedy way.
Always a good firm to deal with
Always a good firm to deal with. The products are great. The postal service they use is excellent. And I have found that if you need advice, they are very quick and happy to provide it.
3 de julho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Adam, thanks for leaving a review, We're thrilled to hear that you've had such positive experiences with our products, service, and support. We truly appreciate your continued trust in us, and we're always here if you need anything. Looking forward to serving you again soon!
I found what I wanted for a good price
I found what I wanted for a good price. And it was delivered promptly at no additional cost.
That's all I need from a supplier.
27 de junho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Alan, thank you so much for your kind words! We're glad to hear you found exactly what you needed at a great price and that your order arrived promptly.
I was having difficulty removing the…
I was having difficulty removing the old tiller extension joint from the carbon fibre extension. Helpful advice given by your team
27 de junho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Merlyn, thank you for your feedback! We’re glad our team could provide helpful advice to assist you with your tiller extension joint. If you need any more support, don’t hesitate to reach out—we’re always here to help!
Great service.
Great service.
The first time I’ve used this chandlery.
I placed just a small order for a few bits I needed and it was delivered just a couple of days after ordering.
Thank you, I’ll certainly use you again.
22 de junho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Jeremine, thank you for choosing us for your first order! We’re glad to hear your items arrived quickly and that you had a positive experience.
Fantastic service
Fantastic service, I ordered a product incorrectly and they sent me what I required without quibble, I would highly recommend
25 de junho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Andrew, thank you for your kind words! We’re glad we could quickly sort out the order for you. Your recommendation means a lot to us.
My sailing support company of choice
My sailing support company of choice - great service, helpful advice & competitive prices.
28 de junho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Bobby, thank you for choosing us as your sailing support company! We’re thrilled to hear you appreciate our service, advice, and prices. We look forward to continuing to support you on your sailing adventures!
It just works and the products are top…
It just works and the products are top quality
25 de junho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Brian, thanks for the great feedback! We’re glad that you’re happy with the quality of our products.
Great site and delivery
Easy to find what I needed and then fast delivery means Sailing Chandlery my go to chandler's.
13 de junho de 2025
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Beth, thank you for the fantastic feedback! We're so happy to be your go-to chandlery and we are glad you found everything easily.
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