I found the steps in this process really easy to follow. The instructions were clear and simple, which made a big difference for me, especially since I have learning difficulties. I felt confident and... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very quick and easy to navigate through the relevant questions. Also very quick payment section. Within less than a minute I had proof of payment, then a couple of minutes later I had my confirmatio... Ver mais
A empresa respondeu
Salon Gold has always been so helpful and fast to reply to my queries, making any adjustments and providing me with what I need. They are very friendly, and provide an affordable service with a vari... Ver mais
A empresa respondeu
We’ve been using Salon Gold for my wife’s salon for the last few years, and the service has always been excellent. No issues at all — everything is straightforward, reliable, and competitively priced.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Salon Gold Insurance | Over 30 Years Experience | Helped Over 100,000 Businesses | Low Cost ✓ Instant Cover ✓ Full Public Liability / Malpractice✓
Informações de contato
Chancery House, St Nicholas Way, SM1 1JB, Sutton, Reino Unido
- 020 8655 0444
- info@salongold.co.uk
- salongold.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to set up and renew
18 de janeiro de 2026
Resposta da Salon Gold
Hi Jan, thank you for your review!
I'm delighted you found it easy to renew your policy.
If you need any help or assistance with your insurance in the future, then please reach out and we'll be happy to help.
Kind regards,
Jackie
Excellent service and fab quote
11 de janeiro de 2026
Resposta da Salon Gold
Hi, thank you for your feedback. It's really appreciated.
If you have any queries with your insurance or the cover, then please contact us and we'll be happy to assist you.
Kind regards,
Jackie
Tried to pay this 4 times
Tried to pay this 4 times, kept saying it needed my bank to verify but a message never sent to bank for me to approve. Very frustrating. Had to get someone else to pay it.
15 de janeiro de 2026
Resposta da Salon Gold
Thank you for your feedback, and I’m really sorry for the frustration you experienced when trying to make your payment.
We understand how inconvenient it must have been to try multiple times without receiving the bank verification message, and we appreciate your patience in getting it resolved.
Please check your card to ensure it hasn't expired, or if it's a brand new card then you would need to verify it with your bank first before using it.
If you ever run into anything like this again, please feel free to contact us directly on 020 8655 0444 so we can help straight away.
In the meantime I have turned off the automatic renewal for next year, as you have said that somebody else has paid for your premium. This means that we won't try to automatically collect the payment from the card used next year.
If we can be of any assistance in the future, then please contact us and we'll be happy to help.
Kind regards, Jackie
Very Straight forward application
Very Straight forward application, any service we want can be found Very easily, and the price also reasonable.
9 de janeiro de 2026
Resposta da Salon Gold
Hi, thank you for taking the time to leave a review.
I'm delighted you found the quotation process to be easy and straightforward to complete, and at a affordable price.
If you need any assistance in the future, then reach out and we'll be happy to help.
Kind regards, Jackie
Easy to follow and reasonably priced
Using this service was nice and easy,very well laid out for easy understanding of what you required. And very reasonably priced for what they cover.
8 de janeiro de 2026
Resposta da Salon Gold
Hi Mrs Nicklen, thank you for your lovely review!
I'm delighted you found the quotation process to be easy to complete and understand.
If we can be of any assistance in the future, then please don't hesitate to contact us and we'll be happy to help.
Kind regards, Jackie
Get service and very helpfully when you…
Get service and very helpfully when you need to add another treatment course to your insurance
8 de janeiro de 2026
Resposta da Salon Gold
Hi Sarah, thank you for your review, it's really appreciated!
If we can help you in the future with any other queries, then please let us know and we'll be happy to help.
Kind regards, Jackie
I have been with Salon Gold for the…
I have been with Salon Gold for the entirety of my mobile hairdressing career and have recently moved house. After making my insurers aware of this I get an email saying I need to pay a £10 “admin fee” to change my address! I called to say, as a long standing customer, I found the admin fee a stretch and asked if this could be waved! I was met with a “policy” so I asked if I cancelled my policy and set up a new one at my new address would I incur the admin fee? To which I was told NO! Madness! I poked a hole in their policy but that landed on deaf ears! I have cancelled my policy and received a refund and have gone with a competitor! What a useless money grabbing company! I mean £10 for a 30 second admin task? Do me a favour!
9 de janeiro de 2026
Resposta da Salon Gold
Hi Russell,
Thank you for taking the time to leave a review and for speaking with me earlier today. I’m sorry to hear that you’ve been disappointed with our service on this occasion.
For clarity, we apply an administration fee when a policy is first taken out, at renewal, and for any mid‑term amendments that require new documentation to be issued.
I apologise that this wasn’t explained more clearly when you called, and I have since addressed this with my colleague to help prevent any future misunderstandings.
If we can support you further or provide a quotation in the future, please feel free to get in touch.
Wishing you all the best.
Kind regards, Jackie
Everybody is seeking validation!
To be honest, I'm only writing this review to shut Trust Pilot up. If I do it, they might leave me alone until my next PLI renewal.
I pay for a service provided by Salon Gold, as I have done for many years. I've never had to make use of it and I don't expect I ever will... but people being what they are, it has to be in place and it's cheap enough not to make a dent in my finances. It works out at roughly £1 per week. I spend more than that on my bread for the week!
6 de janeiro de 2026
Resposta da Salon Gold
Hi, thank you for taking the time to leave a review, it's really appreciated!
It's peace of mind to know that your insurance is in place to cover you. I'm delighted you've found our premium to be affordable.
If you do have any queries with your insurance, then please get in touch and we'll be happy to help.
Kind regards, Jackie
Everything you need
for over 30 years i have been with various insurance providers just before 2020 i changed over to salon gold, after couple of years went back to a old provider. i always had 2 providers business insurance and professional indemnity. After speaking with salon gold i was able to have all my insurance needs within one policy which save time and money. Salon gold have been great, and service is fantastic
10 de janeiro de 2026
Resposta da Salon Gold
Hi Kaldev, thank you for your lovely review!
I'm delighted that we have been able to insure you for all your needs and at a better price.
If you have any queries or wish some assistance with your insurance, then please contact us and we'll be happy to help.
Kind regards, Jackie
Easy to renew
10 de janeiro de 2026
Resposta da Salon Gold
Hi Sarvesh, thank you for your review.
I'm delighted to here you found the renewal process to be easy to do.
If you have any queries or need any assistance with your insurance, then please get in touch.
Kind regards, Jackie
Resposta da Salon Gold
Hi Deepak, thank you for your review.
I'm delighted to here you found the renewal process to be easy to do.
If you have any queries or need any assistance with your insurance, then please get in touch.
Kind regards, Jackie
The reminder email had the link to…
The reminder email had the link to renew my insurance. This is the fourth year I've been self-employed as a hairdresser and Salon gold have been user friendly even the to speak to and assist me. Thankyou I would highly recommend.
8 de janeiro de 2026
Resposta da Salon Gold
Hi Cheryl, thank you for taking the time to leave us a review!
I'm delighted you've been happy with our service and that you've renewed with us for another year. Recommendations for valued customers like yourself are invaluable to us.
If we can assist you with any other queries you may have, then please contact us and we'll be happy to help.
Kind regards, Jackie
Excellent service
Excellent service! A straightforward process for obtaining the ideal insurance for my business.
7 de janeiro de 2026
Resposta da Salon Gold
Hi Genna, thank you for taking the time to leave a review!
I'm delighted you found the process to be straightforward when purchasing a quotation which covered all your needs.
If you have any queries regarding your insurance, then reach out and we'll be happy to help.
Kind regards, Jackie
easy to use and prompt on answering…
easy to use and prompt on answering enquiries :)
8 de janeiro de 2026
Resposta da Salon Gold
Hi Francesca, thank you for your review!
I'm delighted you found it easy to make an amendment and you received a quick response from our Customer Service team.
If we can be of any assistance in the future, then please don't hesitate to contact us.
Kind regards, Jackie
Resposta da Salon Gold
Hi, thank you for leaving a review!
I'm delighted you found it to be very straightforward to renew your insurance.
If we can be of any assistance, then please reach out and we'll be happy to help.
Kind regards, Jackie
Very reasonable insurance for my…
Very reasonable insurance for my freelance hairdressing business.Easy to renew .Theres a live chat available if you need help .
1 de janeiro de 2026
Resposta da Salon Gold
Hi Andrew, thank you for taking the time to leave a review!
I'm delighted you found our public liability insurance to be reasonably priced and easy to renew.
Yes if you need help, then you can; email us at customerservices@salongold.co.uk ; call us on 020 8655 0444 or chat to us via the live chat.
If you have any queries, then please don't hesitate to contact us.
Kind regards, Jackie
Resposta da Salon Gold
Hi Laura, thank you for your review. If we can be of any assistance with your insurance, then please contact us and we'll be happy to help.
Kind regards Jackie
Fast quote
It was fast to receive a quote and finalise arranging public insurance for sound healing.
24 de novembro de 2025
Resposta da Salon Gold
Hi thank you for taking the time to leave a review!
I'm delighted you found the quotation process to be fast and easy to purchase.
If you have any queries in the future, then please reach out and we'll be happy to help.
Kind regards, Jackie
Have used them more than once for both salon & mobile policies.
Very easy website to navigate and to buy a policy. I previously used them for my salon insurance and now im mobile they continue to cover me for my mobile work.
18 de dezembro de 2025
Resposta da Salon Gold
Hi Michele, thank you for taking the time to write a review!
I'm delighted you found our website to be easy to use and navigate.
If you do have any insurance queries, then please don't hesitate to contact us and we'll be happy to help you.
Kind regards, Jackie
Very competitive price.
Easy to renew policy and at a very competitive price, covering all areas I needed.
16 de dezembro de 2025
Resposta da Salon Gold
Hi Terry, thank you for your positive review!
If you have any queries with your insurance, then please don't hesitate to contact us and we'll be happy to assist you.
Kind regards, Jackie
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