I found the steps in this process really easy to follow. The instructions were clear and simple, which made a big difference for me, especially since I have learning difficulties. I felt confident and... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very quick and easy to navigate through the relevant questions. Also very quick payment section. Within less than a minute I had proof of payment, then a couple of minutes later I had my confirmatio... Ver mais
A empresa respondeu
Salon Gold has always been so helpful and fast to reply to my queries, making any adjustments and providing me with what I need. They are very friendly, and provide an affordable service with a vari... Ver mais
A empresa respondeu
We’ve been using Salon Gold for my wife’s salon for the last few years, and the service has always been excellent. No issues at all — everything is straightforward, reliable, and competitively priced.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Salon Gold Insurance | Over 30 Years Experience | Helped Over 100,000 Businesses | Low Cost ✓ Instant Cover ✓ Full Public Liability / Malpractice✓
Informações de contato
Chancery House, St Nicholas Way, SM1 1JB, Sutton, Reino Unido
- 020 8655 0444
- info@salongold.co.uk
- salongold.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Salon Gold
Hi Kat, thank you for leaving a review, it's really appreciated.
I'm delighted you found the policy easy to setup and affordable.
If we can assist you in the future, then please reach out and we'll be happy to help.
Kind regards, Jackie
Quote form was very straight forward to…
Quote form was very straight forward to fill out and explanations of optional additional covers helped. I found the price point very fair and was offered support if I needed further assistance.
1 de dezembro de 2025
Resposta da Salon Gold
Hi Marian, thank you for taking the time to leave a review!
I'm delighted you found the quotation process to be straightforward and explanations of the optional additional covers helped you.
If you need any assistance with your insurance in the future, then please don't hesitate to contact us. You can contact us by phone 020 8655 0444 or you can email us or even chat to us via our live chat through the website.
Kind regards, Jackie
Resposta da Salon Gold
Hi, thank you for taking the time to leave a review.
If we can be of any assistance in the future, then don't hesitate to contact us and we'll be happy to help.
Kind regards, Jackie
Resposta da Salon Gold
Hi, thank you for leaving a review, it's really appreciated.
I'm delighted you found it easy to renew your policy. By logging into your online account via our website you can pay renewal premiums and make amendments.
If we can assist you in the future, then please reach out.
Kind regards, Jackie
Several things ….
Several things ….
You can not speak to the right people…
The website, once at payment and you go to your banking app, to be approved. Salon Golds website does not mention to come BACK to their page.
This should be clearer, as my first payment did not go through!
This needs more clarification …
8 de dezembro de 2025
Resposta da Salon Gold
Hi Angela. Thank you for taking the time to leave a review, and I’m sorry to hear that you were not satisfied with our service on this occasion.
When you call us, if the department you need is already assisting other customers, your call will be diverted to another team. They will either take a message for a call back or do their best to assist you directly. This process is in place to ensure you are not left waiting on the line for long periods.
We apologise that it was not clear you needed to return to the Salon Gold website to complete your payment after approving it in your banking app, and appreciate your feedback.
If there’s anything else we can assist you with, please don’t hesitate to contact us — we’ll be happy to help.
Kind regards, Jackie
Amazing !!! So quick and easy
I had a brilliant time getting a quote and my insurance with salon gold would 100% recommend!!
6 de dezembro de 2025
Resposta da Salon Gold
Hi, thank you for taking the time to leave a review!
I'm delighted you found the quotation process to be quick and easy, and that you would recommend us to others. Word-of-mouth endorsements are invaluable to us.
If you need any help or have any queries with your insurance, then please contact us and we'll be happy to help.
Kind regards, Jackie
Resposta da Salon Gold
Hi Michelle, thank you for your review.
I'm delighted you found our quotation process to be easy, quick and well explained.
If you need any assistance in the future, then please let us know.
Kind regards, Jackie
A huge thank you to Jennifer Davies…
A huge thank you to Jennifer Davies from the customer service team! She made the process of getting public liability insurance for my massage therapy business stress-free and efficient. Jennifer was incredibly empathetic and gave thoughtful advice, ensuring the insurance was perfectly suited to my practice. She truly listened to my needs over the phone. I received a fantastic, good-value quote almost immediately. The professionalism was top-tier—everything was sorted and the documents were sent to my email within just 20 minutes. Salon Gold clearly has an exceptional and very helpful customer service team.
Thanks
Chantelle
De- Stress Therapy
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Salon Gold
Hi Chantelle, thank you for your lovely review! Your comments have been passed on to Jennifer.
I'm delighted you received excellent customer service and that Jen was empathetic and truly listened to your needs.
If you need any assistance in the future, then please don't hesitate to contact us and we'll be happy to help you.
Kind regards, Jackie
Really smooth transaction
Really smooth transaction. All documents easy to hand and good level of cover.
1 de dezembro de 2025
Resposta da Salon Gold
Hi Chet, thank you for leaving a review!
I'm delighted you found the renewal process to be smooth and you found it easy to access your policy documentation on your online account.
If you need any assistance in the future, then please contact us and we'll be happy to help.
Kind regards, Jackie
Easy to buy
Easy to buy. No stupid unnecessary questions. No trying to tout for other business.
25 de novembro de 2025
Resposta da Salon Gold
Hi Anne, thank you for your review!
I'm delighted you found the quote process to be easy and quick to complete without any unnecessary questions.
If you need any assistance or have any insurance queries, then please reach out and we'll be happy to help.
Kind regards, Jackie
Proffesional service
27 de novembro de 2025
Resposta da Salon Gold
Hi Aimee, thank you for your review.
If you need any assistance then just contact us and we'll be happy to help.
Kind regards, Jackie
Excellent value policy
The lowest-priced quote I came across!!! And processing was fast and efficient.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Salon Gold
Hi Beth, thank you for your review!
I'm delighted you found our premium to be competitive, and the quote process to be fast and efficient.
If we can help with any queries, then just reach out and we'll be happy to help.
Kind regards, Jackie
So I had a problem with my policy I’d…
So I had a problem with my policy I’d accidentally set up two at the same time Laura Clark was amazing sorting everything out calming my mind getting in touch with me and reassuring me it was sorted within a day and I think she is amazing at what she does looking after us stressed out business owners
25 de novembro de 2025
Avaliação não solicitada
Resposta da Salon Gold
Hi Amy, thank you for your lovely review! I have updated Laura regarding your kind words.
I'm delighted you've received excellent customer service and you were reassured your issue had been resolved.
If you need to contact us again, then please reach out as we'll be happy to help.
Kind regards, Jackie
Liability insurance
Highly recommend
Always get a reminder and so easy to renew.. still at a reasonable cost .
Been a customer for many years.
25 de novembro de 2025
Resposta da Salon Gold
Hi Jackie, thank you for your positive review, it's really appreciated!
I'm delighted to here you would recommend us to others.
If you need any assistance with your insurance, then please reach out and we'll be happy to help.
Kind regards, Jackie
Love Salon Gold
Love Salon Gold!
Used them for quite a few years now so says it all.
22 de setembro de 2025
Resposta da Salon Gold
Hi, thank you for taking the time to leave this positive review, it's really appreciated!
If we can help with any insurance queries, then please contact us and we'll be happy to help.
Kind regards, Jackie
Excellent Customer Service
Really easy to renew. Salon Gold provide competitive prices & their customer service is fantastic.
23 de novembro de 2025
Resposta da Salon Gold
Hi, thank you for taking the time to leave a positive review! It's greatly appreciated.
I'm delighted you find our prices to be competitive and our customer service to be fantastic.
If you do have any queries in the future, then just reach out and we'll be here to help.
Kind regards, Jackie
Reputable and reliable
Have been with this insurer in the past. Website services clearly laid out and easy to insure online.
16 de novembro de 2025
Resposta da Salon Gold
Hi, thank you for your review, it's really appreciated!
I'm delighted you found our website to be clear and easy to understand.
If you have any queries, then don't hesitate to contact us and we'll be happy to help you.
Kind regards, Jackie
We’ve been using Salon Gold for my last few years
We’ve been using Salon Gold for my wife’s salon for the last few years, and the service has always been excellent. No issues at all — everything is straightforward, reliable, and competitively priced. A great company that gives real peace of mind. Highly recommended!
19 de março de 2025
Resposta da Salon Gold
Hi, thank you for taking the time to leave a positive review! It's really appreciated. Receiving excellent feedback from loyal customers like yourself is invaluable to us.
If you need any assistance, then please don't hesitate to contact us and we'll be happy to help.
Kind regards,
Jackie
Quick. All information easily at hand …
Site was able to meet my individual needs and it was all done very quickly on
line. Site is user friendly with all additional information available to read. Thank you.
12 de novembro de 2025
Resposta da Salon Gold
Hi MooMoo, thank you for your review!
I'm delighted you found our website was user friendly and you found all the additional information useful.
If you do have any queries in the future, then please reach out and we'll be happy to help.
Kind regards, Jackie
Resposta da Salon Gold
Hi, thank you for leaving a review, it's really appreciated.
I'm delighted you found the quote process to be easy to do and quick.
If you have any queries about your insurance, then please contact us.
Kind regards, Jackie
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