Samlocksmithmiltonkeynes Avaliações 94

Quoted £508 to change one lock. After declining, charged £70.80 to cut the lock. Felt the initial quote was excessive compared to market rates. Was also told there were no call out charges. The excessive price was quoted after cutting the existing lock in half.

Do not use this company they are awful don’t do the work damage areas or alter areas that don’t need to be done be warned there con people. Have a friend in the police force who I told and he has expedited this to trading standards and have been told they will be now contacting and keeping an eye on this company. About time the women was to rude also but it’s that saying what comes around goes around and now it’s been seen high up there in for a rude awakening.

Avoid at all costs and I mean at all costs.

Call out to effect entry was quoted £59 waited an hour for engineer to arrive for him to get out of his car take deep breath and say oh this door is different. Basically preparing for price hike he then started with might have to drill and damage door to which I responded don’t bother I will get someone who knows what they are doing. He then slipped plastic in the frame opened in a few seconds and said that will be £125 plus VAT. When I asked what is different about the door as to any other 5 point lock door he said it’s all about the skill needed. Now am a believer of paying for a good service as have been the trade myself but the effect entry method was the same as a wooden or a upvc door as it was not locked just pulled shut. An absolute rip off I would not recommend this company as seems they have a habit of ripping people off.

Used Sam’s lock smith Leicester absolutely horrendous only wish I had read reviews before hand! Quoted over the phone for a new lock and Labour only to be charged double that and I didn’t even need a new lock! Called them back only to be called a liar and that I needed to pay what the engineer was telling me she was so rude! Absolute criminal of a company! Did expect a lot to go wrong with a lock smith but lesson learnt, always check reviews.

I got charged £39.00 labour
£89.00 callout
£189.00 for a cylinder lock
The so called engineer/locksmith did not identify that it’s not the cylinder lock what is causing door not to lock but the lock mechanism is what’s causing the issue
Do not use total rip off

Very disappointing service.
Charged £308 to change my lock in March, then in November my door was blocked. The engineer broke my door and added £106. I had to fix it myself. Customer service was rude and unhelpful. Totally unprofessional — not recommended.

scammed my nan, added a extra £0 onto her payment and won’t refund

Absolutely disgraceful company! They have just scammed an old lady out of £890 instead of £89 by distracting her when she used the card payment machine!

If I could give a 0 I would do, the fat greasy man turned up after booking them yesterday as wasn’t an emergency but needed to get in to get my keys. I was quoted £59.
He tried to tell me it’s a high security lock which I laughed at and said no its not, then tried to tell me it’s an emergency I said no we booked you in with some expletives as he was telling me it’s £189. I told him to go away he’s a rip off merchant and he proceeded to open the door and demand money.
I confronted him more as I was absolutely fuming at this unfortunately had to pay £89 just to get his greasy smell away from the flat. Please avoid at all cost will be reporting to the police and trading standards

Extremely dissatisfied. The contractor sent was unprofessional, unqualified, and shouted at me in my home. He caused damage, left another door dismantled with rubbish everywhere, and made me feel unsafe. On top of that, he charged £150 instead of the quoted £84. I would not recommend this service.

Complete rip-off merchants, tried to charge £260 for a £40 security lock, just for the barrel - not including fitting. Avoid completely. Sent packing. Assholes.

Never use a firm called Samlocks which is run by Gil Frenkel.

They claim not to charge a call out fee, but when their locksmith arrived, he tried to charge us £249 for a new lock that costs less than £20. We told the locksmith this was unacceptable. The Locksmith then initimidated our guy into paying a £59 charge because he claimed he had carried out works to the lock. The payment of £59 was made by debit card and now we have found out that a payment of £89 was taken out of our account.

We called another locksmith who was recommended to us by a colleague, who then came out to carry out a very minor repair to the existing lock for £65 and the existing lock works perfectly now.

Never use Samlocks and Gil Frenkel. They are a very a very bad company that claims to cover lots of different areas, but they will just try to rip you off.

Told my partner they would charge £89 on the phone, website claims no call out charge, when he arrived he obviously took advantage of a young girl on her own and the bill was £300. Didn’t give her any chance to not angr to the bill. Also she was told he would be 30 to 45 mins, he was actually 1:30.

Scammers!!! Avoid at all costs. I was told £59 for labour and £25 for each lock. I had two locks to change and they demanded £380 off me. I eventually paid £100 to get them out of my house but he ran off with the keys then swore at me when I called him to bring them back.

I had to pay another company to change the locks again.

Another scammed person this time Samlocks Hatfield to replace a lock I got charged a call out fee of £60 there was meant to be no call out fee and 389 for the security lock + 20% vat and fitting all together came to nearly 900 I had to pay it as my dogs where locked inside and he just kept changing the price phoned them up I am waiting to hear back if I don’t tonight I will ring again tomorrow when challenged he said it’s vat and it was still going up this company needs to be shut down

Was told 30mins im still waiting after 2 hours

Title: Misleading and Exploitative – Avoid
I was under extreme stress with bailiffs at my property due to a malicious tenant. I called Sam Locksmith, who quoted £90 including VAT for a lock change. When the locksmith arrived, he quoted a completely different price and refused to honor the original quote. With bailiffs waiting, I had no choice but to pay £238.88.

This is misleading, exploitative, and completely unacceptable. Their office claims they only give estimates, but they sent someone who refused to stick to the original quote. I will be reporting this to Trading Standards. Avoid this company — they cannot be trusted, especially with vulnerable customers.

Terrible service. Told someone would arrive within half an hour but took way more than an hour. It was pouring with rain so not ideal.
Told the guy that my key was on the inside preventing me from being able to unlock from the outside he didn’t agree with me despite me saying I’m 100% sure that was the case, he didn’t try any non-destructive methods he said there is an issue with the lock and he has to drill through the barrel.
Once through, we could see that the key was on the inside of the lock as I had stated. This has happened to me in the past and Locksmith has been able to manoeuvre it out without breaking the lock barrel.
The guy then proceeded to charge me £89 for his labour, it literally took two minutes to drill through. And then wanted to charge me 125 for a new lock barrel, so I said no.
I’ve since phoned round other companies and they will charge similar amount for a lock barrel, but I refuse to give this company any more money What a terrible company.

Quoted £59 on the phone and said it would take 30 mins to get to me.

Took nearly an hour and a half to arrive, and then told me on the doorstep £165, even though I had been quoted £59... as I apparently have a high security lock...he managed to open it within less than a minute despite it supposedly being high security. I felt trapped as it was raining and I'm heavily pregnant and had been left waiting so long from the initial call.

Avoid at all costs.

If I could 0 stars I would. Initially told on the phone it’s £59 to unlock the door. When someone got here he tried to tell me it’s £59 call out charge (despite having ‘no call out fee’ written several times on the website) and £95 to actually unlock the door.
When I challenged this as said I would call a different locksmith, he told me my information would be sent round to all local locksmiths and no one would help me.
I started to call different companies and he realised I was not paying his ridiculous fee he said he would do it for the original quote of £59. Once he got in the door (which took less than 1 minute) he then told me it’s £59 +VAT and it’s my own fault as I should have cash on me.
I round the guy rude, patronising and a little threatening (this may be more so as I am a young girl on my own).