Terrible customer service: Non-existent!!!! I emailed, called, and even messaged on WhatsApp. NOTHING! On top of everything, my bed hasn't arrived. This brand should not exist, and this should be... Ver mais
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Veja o que dizem as avaliações
Absolutely brilliant!! From start to finish Fast delivery!! The driver was great so friendly and very fast I ordered Saturday and had it Friday🙂 The bed is absolutely incredible!! What a bargain... Ver mais
Ordered bed from Wowcher, but didn't receive confirmation from Sartobeds of the order, so emailed them asking for a delivery date & their response was to cancel my order as they have 'supply issues',... Ver mais
Ordered bed on wowcher for a VERY good price... It arrived with a mattress which was totally unexpected, delivery was fast. Ordered late Friday night, arrived Tuesday morning. Delivery driver was... Ver mais
Detalhes da empresa
Informações de contato
Unit2, Wellington Street, WF17 5TH, Batley, West Yorkshire, Reino Unido
- 07871358111
- sales@sartobeds.co.uk
- sartobeds.co.uk
2,7
Ruim
85 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent delivery of bed from company…
Excellent delivery of bed from company . The bed is beautiful just what I expected , grey suede with 4 divan drawers and the headboard is beautiful!thankyou
13 de setembro de 2022
Quick delivery
Quick delivery. Solid product. Easy to assemble. Good customer service
6 de setembro de 2022
Was hassle free from start to finish
Was hassle free from start to finish, friendly delivery drivers and was so happy my bed was delivered on a Saturday, ordered Tuesday and bed was delivered Saturday 👍 5 stars ⭐️
3 de setembro de 2022
Don’t order from here
Never sent me any confirmation emails or any updates about my order never received my order had to get my money back from the bank
1 de setembro de 2022
Resposta da Sartobeds
Hello
Unfortunately we don't have the shipping resources currently to deliver to any offshore areas
Please refer to our Shipping and Delivery section.
Your refund was issued immediately after this was noticed.
Ordered on a Monday was delivered by…
Ordered on a Monday was delivered by Wednesday.
22 de agosto de 2022
Wonderful bed easy to build alone
Wonderful bed easy to build alone - im a happy girl
7 de setembro de 2022
Brilliant delivery and customer service…
Brilliant delivery and customer service thank you
6 de setembro de 2022
The bed is sized exactly for the…
The bed is sized exactly for the mattress, so when the headboard is attached, the mattress hangs 5cm over the far end. Not a problem, as the flimsy wood legs for the headboard broke during assembly, rendering it useless..
3 de setembro de 2022
Resposta da Sartobeds
Hello Paul
The headboards on legs we provide are 24 inches high, when raised to the correct height there will be space for you to push your mattress back to sit exactly on the divan bed
We will email you instructions to help you with this. If you require new headboard legs please contact us and we're more than happy to provide you with these!
Thank you for choosing Sarto Beds
Good quality bed
Good quality bed, good value for money and the customer service is extremely awesome. Also, fast delivery
1 de setembro de 2022
Very satisfied
25 de agosto de 2022
Very smooth service and nice bed
24 de agosto de 2022
Double bed
Great quality and excellent service had a problem and was dealt with without any problem customer service is first class highly recommend them well done and thank you
14 de agosto de 2022
Excellent quality
Excellent quality, timely delivery, excellent response time to query
9 de agosto de 2022
Really nice and good quality
9 de agosto de 2022
Great bed, poor mattress quality
I think the bed was gorgeous! Really like it and I got a mattress with it and I didn’t like the mattress. It hurt me and my partners lower back when we woke up so we got a new one elsewhere. The delivery driver was very kind and everything else was great
8 de agosto de 2022
Resposta da Sartobeds
Hello David
We're glad you love your bed; please contact us for any issues with the mattress and we will happily rectify this for you.
The mattress option you went for is from our more budget friendly section which is a firm rated mattress, we do have more premium options available and you may be suited to a softer mattress, we're happy to discuss the mattress options available and can arrange a exchange once knowing your needs.
Thank you for choosing Sarto Beds
100% customer satisfaction here
I purchased bed with mattress and I am satisfied with the quality. Thank you for providing your service and with good customer service. I will definately recommend.
6 de agosto de 2022
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