Terrible customer service: Non-existent!!!! I emailed, called, and even messaged on WhatsApp. NOTHING! On top of everything, my bed hasn't arrived. This brand should not exist, and this should be... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Absolutely brilliant!! From start to finish Fast delivery!! The driver was great so friendly and very fast I ordered Saturday and had it Friday🙂 The bed is absolutely incredible!! What a bargain... Ver mais
Ordered bed from Wowcher, but didn't receive confirmation from Sartobeds of the order, so emailed them asking for a delivery date & their response was to cancel my order as they have 'supply issues',... Ver mais
Ordered bed on wowcher for a VERY good price... It arrived with a mattress which was totally unexpected, delivery was fast. Ordered late Friday night, arrived Tuesday morning. Delivery driver was... Ver mais
Detalhes da empresa
Informações de contato
Unit2, Wellington Street, WF17 5TH, Batley, West Yorkshire, Reino Unido
- 07871358111
- sales@sartobeds.co.uk
- sartobeds.co.uk
2,7
Ruim
85 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great delivery service
Great delivery service, I got a king size with mattress amazing love it. Will be ordering from them again. Highly recommend 🙃
2 de agosto de 2022
Lovely bed
Lovely bed. Delivery was exceptional well within time stated. So pleased
1 de agosto de 2022
Brilliant service from beginning to delivery
Ordered our bed kept in contact with our delivery quality of the bed is brilliant overall would recommend this company
30 de julho de 2022
Fast delivery
Order arrived within a few days driver phoned me prior to delivery. Bed was easy to put together excellent service excellent bed
29 de julho de 2022
This company r fantastic.
This company r fantastic.
My bed is amazing it looks so expensive and classy. The mattress is so comfortable. I paid extra for the 2000 mattress and it was well worth it. Everything was such good quality for the price. Delivery was promp and I was kept informed from the time I ordered.
I would definitely recommend this company
26 de julho de 2022
Very poor experience
Very poor experience. And very poor quality and delivery options.
21 de julho de 2022
Resposta da Sartobeds
Dear Mrs Sangita, thanks for sharing your feedback. We're sorry your experience didn't match your expectations.
As per our delivery notes your delivery was made within 4 days of the order being placed, we also updated you via text to which you responded confirming the delivery.
If you are unhappy with the quality of the bed we can arrange to replace this for you free of charge.
We have tried contacting you via call/text however have not had a response.
Please feel free to reach out to our customer support. We would love to make things right.
Sarto Beds Support
Excellent
I have ordered from this company twice now and will definitely be purchasing again! Affordable prices and high quality beds. Great communication and fast delivery!
21 de julho de 2022
Great product for the amazing price
20 de julho de 2022
Avaliação não solicitada
3 weeks and still not received my bed
3 weeks and still not received my bed. I can get things from Australia regularly in 2 weeks max. If you want a bed relatively fast then don’t bother with this company
20 de julho de 2022
Very good quality of bed and service
6 de julho de 2022
Fantastic service delivery and kingsize…
Fantastic service delivery and kingsize divan is such good quality, would highly recommend
20 de junho de 2022
All round 5"
Ordered was a amazing price ! and when came to delivery received a phone call to offer me a next day slot available or asked when after that would be good I took the next day slot was here in time slot and very professional delivery. The bed it self is lovely and well made and the mattress is perfect for what we wanted. would definitely recommend.
12 de junho de 2022
Avaliação não solicitada
Really good service
Bed was lovely! The customer service when I did manage to speak to them was great, they delivered on time and even sent me examples of the material before the delivery date to make sure I was fully happy with my choice! Over all great !
11 de junho de 2022
Avaliação não solicitada
Ordered the empire divan bed and can’t…
Ordered the empire divan bed and can’t fault it, the price was very affordable, great sturdy bed and 5* customer service!
9 de junho de 2022
Avaliação não solicitada
Very good service/product overall.
9 de junho de 2022
Avaliação não solicitada
Highly Recommended
I ordered the Monte Carlo bed in a Superking size with divan base 2 drawers and matching floor length head board and footboard. Not only is the bed absolute beautiful, the delivery was fantastic and the customer service is faultless. The price of the bed with the mattress as well was amazing and I am a very happy customer.
I would use this company again for future purchases.
2 de março de 2022
Avaliação não solicitada
Amazing
Had 2 beds now both great for the price. Always deliver on time and always super helpful!
2 de março de 2022
Avaliação não solicitada
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