Sarwa Avaliações 170

Honest, friendly conversation and very insightful

Akshay is an amazing person to speak to and brainstorm on how to make sense out of your financial information. He's very calm and knowledgeable about the topic

The keen follow up with clients on their progress with using the app is excellent.
The advisor was very knowledgeable and did convey all necessary information is a simple yet comprehensive way. My experience felt very personalized as if I was one of their top clients which made me feel at ease.

cleared all queries

Akshay was very informative and useful. He was keen on answering all my questions and giving me honest advice regarding sarwa’s different products

Akshay gave me the right feedback for each and every question. Left me confident about my investment decisions.

Hello everyone after seeing all of your reviews i'm a bit confused. About this app, i started using or trading with this app. Is it safe ? Funding your account way back is actually a problem? What you guys say should i stop trading with this app or should i continue using this platform.

There was a slight delay in receiving funds due to some name difference between Sarwa and my bank account. However, Sarwa resolved the issue. I would recommend others to pay by debit card even though there's an additional fees if you want the funds in your account immediately. Otherwise, better to transfer from your bank account if you are planning to invest a large amount. I recommend Sarwa to everyone who has patience in the trading journey.

It was very clear, Faysal was very kind and took the time to explain and to answer all my questions
He showed good knowledge and explain in very clear steps and easy concepts all what I couldn’t understand

Helpful and approachable. Answered all of our questions.

This is a very bad thing. I transferred the money from my bank account to Sarwa's account ten days ago. At that time the US stock I wanted to buy was available at a very low price and now its price has increased by 40$. Perhaps choosing Sarwa was my biggest mistake. Thank God that I did this amount just to test and I already knew that Sarwa isn't a good platform for trading.

Good call and got all the information I needed to help me on my investing journey.

They have non-existent communication methods. I have been trying to get in touch with someone for over a week with no response. They do not offer a phone number and do not respond over their whatsapp, email and website form. If I do not hear back over the next day, I will be pulling all of my money and investing else where.

I had an informative call with Amen who walked me through investing 101, which was perfect for me as a beginner. He was attentive, friendly and approachable. Thank you!

I have been dealing with Sarwa for the last few months and I would definitely give them 5 stars for the client services.

My contact person is Faisal Abdulshakour. He is very professional and helpful. Provides genuine advice and always walks the extra mile with every request! :)

The platform itself though has a lot of room for improvement.

I am looking forward to keep my cooperation with Sarwa and I highly recommend them.

Regards,

Having worst Experience I tried to open an account since last month it’s Pending I tried to talk with support team only get an reply we already send you email about your Missing documents I never get mail They are lying
Just imagine about withdrawals Not recommended to invest your hard earned on this App and don’t need to give me reply to your what’s app and Emails support I already done and got no reply from Since last month
Wolf in sheep Cloths

Amen was so friendly, professional and helpful!! So glad to have met him!

I transferred a large sum of money to my Sarwa account more than 3 weeks ago. It still has not arrived? I am so frustrated with Sarwa customer service - the only way to contact them is a generic whatsapp number, support email account, or their online form. Over the past three weeks I have sent more than 100 individual requests via these three methods and I still don't know where my money is. I cannot underscore enough how frustrated I am with their service. I would NOT recommend this company!

Sarwa is a very worst app... You will not withdraw your amount easily... Whatever you do for withdrawal they come with one concern. Their service is poor. They are just cheating with our money. Once you put your money forget about your money

I’ve been a customer of Sarwa for many years but had to close my account recently because I had a highly unpleasant experience, which has left me thoroughly disappointed and frustrated. Not only did they restrict my trading account without any prior notice, but they also failed to respond to my complaint, adding insult to injury.

The sudden restriction on my account came as a shock, and I was left in the dark about why the account restriction was not communicated to me. Instead they told me that I closed the account myself and refused to call me to discuss the situation. Sarwa provided no proper explanation regarding the account restriction, which severely impacted my ability to manage my investments effectively. This lack of transparency is completely unacceptable from a financial institution that claims to prioritize customer satisfaction.

Furthermore, the complete lack of support from Sarwa when I reached out to address my concerns was utterly disappointing. I made several attempts to contact their customer service department, but received no clear response aside from the fact that restriction was placed because of their broker’s rules. It is alarming and deeply concerning that they showed such disregard for my issue and failed to provide any support or clarification.

As a customer, I expect clear communication, prompt responses, and a proactive approach from any reputable investment company. Regrettably, Sarwa fell far short of meeting these basic expectations, leaving me feeling ignored, frustrated, and disheartened.

Based on my experience, I cannot recommend Sarwa to anyone seeking reliable and responsive investment services. Their lack of transparency, account restrictions without notice, and complete disregard for customer complaints reflect a deeply troubling level of incompetence and indifference towards their clients’ needs. I strongly advise others to consider alternative investment options that prioritize customer service and communication.