scottfraser - Witney Avaliações 

47
•
O TrustScore é 4.5 de um total de 5

4,5

38 Market Square, OX28 6AL Witney, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sofia was excellent. Renting property can be quite a challenge and Sofia went above and beyond to make sure the process was as painless as possible

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Owen Thomas has been brilliant throughout the purchase. Great communication, knowledgeable, friendly and professional. From the first viewing to exchange, he dealt with everything quickly and expert... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

If I could give negative numbers I would! Still waiting for my deposit, holding deposit and months rent - which was paid upon signing....only to have them break contract ON the day we were moving in... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Sophie worked tirelessly to market and promote my rental property. She kept me up to date with enquiries and viewings and answered my questions promptly. Sophie supported me with the end of tenancy re... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Imobiliária
  2. também em
  3. Avaliadora de imóveis
  4. Companhia gestora de propriedade
  5. Inspetor de imóveis
  6. Investimento em propriedades

Sobre scottfraser - Witney

Escrito pela empresa

Founded in 1998, scottfraser is a comprehensive estate and letting agents covering Oxford and the surrounding villages.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure scottfraser customers can get everything they need under one roof.

Book a FREE valuation

Escrito pela empresa

Straightforward, personal service

Whether buying, selling, letting or renting with us, expect the highest service standards.

We pride ourselves on being experts in our field, providing innovative service and transparent advice to our clients. We know the local markets, having sold and let across Oxfordshire for over 25 years. This local expertise and our high-class service give us the edge. Discover our personal approach to your property goals.

Informações de contato

  • 38 Market Square, OX28 6AL, Witney, Reino Unido

Local experts in Oxfordshire

High-quality properties and the service to match.

4,5

Excelente

O TrustScore é 4.5 de um total de 5

47 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(47)

17 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

A professional and helpful team member.

Sophie worked tirelessly to market and promote my rental property. She kept me up to date with enquiries and viewings and answered my questions promptly. Sophie supported me with the end of tenancy requirements and guided me through some challenging issues. A professional and helpful team member throughout the process.Thank you Sophie.

29 de outubro de 2024
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Heather

We are very happy Sophie provided you with a positive customer experience.

Kind regards
Customer Care Team


Avaliado com 5 de um total de 5 estrelas

I recently rented an apartment through…

I recently rented an apartment through Scottfraser. I was booked in for viewing by Caitlin and Sophie took it from there.
Sophie was absolutely efficient, professional and helpful in securing the property for my family. Scottfraser gave me what really suits my family. I didn't have to view countless houses before I got this apartment which means Scottfraser is people specific and works with what the clients want.
I am quite impressed by the service I was rendered

24 de setembro de 2024
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Buchi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie and Caitlin a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service from the Scott Fraser…

Great service from the Scott Fraser team in Witney,but many thanks to Sophie Wyatt who made the whole process easy we really appreciate it,You are really efficient and excellent at what you do.We thank you.

14 de outubro de 2024
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Good Afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great Experience

We had a really great and supportive experience with Scott Fraser when we were moving to the area as a young couple. They provide everything you need step by step and communication is open and quick. Our agent Sophie was lovely and provided great advice and helped ease my anxiety about the process. Would recommend.

25 de setembro de 2024
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Megan

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Straightforward and honest

Scott Fraser was recommended by another agent in the area who doesn’t cover Witney, due to their previous positive experience.
Sam was quick to attend a valuation appointment, then took a personal, knowledgable, and straightforward approach.
There was no formal sales pitch, and Sam gave open and honest advice.

17 de setembro de 2024
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Amelia

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sam a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Sophie Wyatt

Fantastic service from Sophie Wyatt, Sophie was professional throughout the process, every email, phone call was as promised. It’s the personal touch which is what you need when moving house. It’s made moving house fun and such an easy process. Can highly recommend the company and you need to ask for Sophie. It’s 10 out of 10 stars from me!

16 de julho de 2024
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Ian

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Amazing service

Sophie helped me a lot in my renting process. She is so efficient, making the process so smooth.
Thanks a lot!

27 de junho de 2024
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Terry

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

*****

Megan was amazing from start to finish, absolutely could not fault her!! Then Mark when I collected the keys! I've never been a fan of state agents, but the Scott Fraser team in Witney are a firm favourite and shall be recommending to everyone!!

11 de julho de 2024
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Becky

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving the Witney team especially Megan and Scott a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Sophie was very supportive and patient…

Sophie was very supportive and patient while we were completing all the paperwork and going through the process of renting a property with Scott Fraser. she always responded to emails and was at the end of the phone to answer any questions we had. Sophie was very professional.

20 de maio de 2024
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Emily

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
We are really pleased to hear that Sophie was a great help and support to you

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Moving house : Caitlin at Scott Fraser was very…

Caitlin at Scott Fraser was very helpful throughout the process of moving in to our new home. I found the amount of paperwork on the online portal a bit overwhelming but was helped every step of the way, which I was very grateful for and felt everything was covered for us as well as the landlord. The process was very smooth and efficient, and was warmly welcomed at the office to collect the keys by the staff. I would highly recommend Scott Fraser.👍😊

20 de maio de 2024
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Doreen

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
We are happy to hear that you received an excellent service from the team in Witney and particularly Caitlin.

Many thanks
Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Sophie in Witney did a great job.

Once again the Witney Office (Sophie this time) found us some excellent tenants for a rental property. Pleasure to deal with!
One star lost because the interventions from the Leaders central office were not of the same high standard as the service we got from the local office.

20 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A breath of fresh air

We have been dealing with Caitlin in the Witney office. After a couple of extremely unprofessional encounters with a well-known Oxford agency, Caitlin has been a breath of fresh air. Efficient and professional we have now rented a beautiful property for our daughter. Delighted.

30 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sam is a real asset.

We had a very bumpy ride with our sale from start to finish but Sam is a real asset to the company and once he was assigned as our main contact he really kept on top of things and got things moving for us right down to completion.

11 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

I started the journey with Marc through word of mouth from another seller i know and after those initial intro's i was passed on to Ellie who was excellent throughout right until completion. Much appreciated to all involved

19 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 Stars for the Maintenance Manager

Alvaro Sanchez, the property maintenance manager at the Witney branch was brilliant, although very busy he always took the time to respond and ensure any issues were resolved, and checked back that everything was done properly. The 5 stars are entirely for Mr Sanchez, as the lettings department staff changed continually throughout the 3 years I dealt with them, and sadly they were at times condescending and careless.

1 de março de 2022
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Cath

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Absolutely excellent experience

Absolutely excellent experience. The agency were attentive to our requirements, they produced a great advert for the house. I feel extremely well represented and supported throughout the sale of my house with scotfraser.

8 de outubro de 2022
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Feathertech Limited

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Ellie did an excellent job handling my…

Ellie did an excellent job handling my sale, highly recommended.

6 de outubro de 2022
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Paul

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Chloe was very professional

Chloe was very professional, she was familiar with the property we were viewing and could answer our questions, and she welcomed our feedback afterwards. My only general observation is that 15 minutes is a very short timeslot for a viewing, and we were rushed at the end as the next Cient was waiting to view. Otherwise the process was handled very smoothly, thank you.

24 de junho de 2022
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Joy,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Finally moving in to my property…

Finally moving in to my property shortly, have been dealing with Chloe who has been an excellent help. I've been on a bit of a tight schedule and she's worked really hard to make sure everything's been sorted in time. Thanks Chloe, great work. Alex Reid

23 de junho de 2022
Avaliação não solicitada
logotipo da scottfraser - Witney

Resposta da scottfraser - Witney

Dear Alex

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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