Having been a loyal customer for many years I was badly let down over my last order. I was given totally wrong information and at least 3 false promises of deliveries and call backs. I will be changin... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Getting fuel delivered no problem.More difficult trying to pay for it.Would like paper receipt.No consideration for older people and any problems they may have in using technology.Sadly that's the wor... Ver mais
A empresa respondeu
The driver was efficient, friendly and skilful- In getting his vehicle down and back up a tight driveway. A shorter tanker or slightly longer delivery hose would make life easier but I understand ne... Ver mais
A empresa respondeu
Quick and easy phoning in my order and the staff are also friendly and readily understand my order and quickly confirm the details Delivery is always well within the timeframe given and the delivery... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We’re proud to have been providing fuel, lubricants and so much more to Scottish homes, farms and businesses since 2001 and we’re one of the largest oil distributors in Scotland. Our customer service teams and delivery depots are dotted the length and breadth of Scotland. So you can be assured of a reliable local service all year round. From the Highlands to the Lowlands you can trust us to deliver your fuel when you need it most.
Informações de contato
Head Office - 1st Floor, Allday House, Warrington Road , WA3 6GR, Birchwood, Reino Unido
- 0345 300 8844
- myhome@scottishfuels.co.uk
- scottishfuels.co.uk
4,6
Excelente
6 mil avaliações
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Excellent service from ordering to…
Excellent service from ordering to delivery
10 de setembro de 2026
Resposta da Scottish Fuels
Thank you for your wonderful review. We are so pleased to hear that you found our service excellent from ordering to delivery. We really appreciate your feedback.
Best wishes,
Chelsea
Resposta da Scottish Fuels
Thank you for your wonderful feedback!
We're so pleased to hear that you found our service to be on time, courteous, and efficient. We truly appreciate you taking the time to share your positive experience.
Best wishes,
Chelsea
Prompt and efficient service.
3 de setembro de 2026
Resposta da Scottish Fuels
Thank you for your wonderful feedback! We are so pleased to hear that you experienced prompt and efficient service. We truly appreciate you taking the time to share your positive experience.
Best wishes,
Chelsea
Very pleased with the service efficient…
Very pleased with the service efficient delivery drivers
27 de agosto de 2026
Resposta da Scottish Fuels
Thank you for your positive review. We are delighted to hear that you were pleased with our service and efficient delivery.
Best wishes,
Chelsea
Always great service
Always great service from ordering to delivery, been with Brogan fuels for 13 years and wouldn't change
9 de setembro de 2026
Resposta da Scottish Fuels
We are so happy to hear about your continued satisfaction with our service for the past 13 years. We truly appreciate your loyalty and kind words!
Best wishes,
Chelsea
All good when ordering
All good when ordering, I did mention that our tank level was very low, eventually got a delivery date which was missed, called back to find that my fuel had not been put out for delivery, then between then and actual delivery we ran out of heating oil resulting in an airlock in the system which was fixed at my expense also had to use immersion heater for hot water, also resulting in extra expense.
9 de setembro de 2026
Resposta da Scottish Fuels
We sincerely appreciate you sharing your experience, and we are truly sorry to hear about the significant inconvenience and additional costs you incurred due to the delayed delivery and subsequent issues.
One of our team will be in touch shortly.
Best wishes,
Chelsea
Fast efficient service
Fast efficient service. Good communication. Good competitive price.
9 de setembro de 2026
Resposta da Scottish Fuels
We're so glad to hear you experienced our fast, efficient service and competitive pricing. We appreciate your kind words!
Best wishes,
Chelsea
Great all round company
Reliable friendly service, best price in the area and a quick delivery after your order placed. I would highly recommend
9 de setembro de 2026
Resposta da Scottish Fuels
Thank you for your wonderful review! We are so pleased to hear that you found our service reliable and friendly, and that you were happy with our pricing and delivery speed. We truly appreciate your recommendation.
Best wishes,
Chelsea
This company advises on delivery and…
This company advises on delivery and delivers when expected. First-class.
8 de setembro de 2026
Resposta da Scottish Fuels
Good morning – Thank you for your positive feedback. We’re so pleased to hear you had a good experience.
Kind Regards
Certas Energy
A recent problem solved
Originally there was a problem. I had only ordered 500 litres but 800 were delivered (my tank was topped up). I hadn’t budgeted for the extra expense. You investigated, you accepted there had been an error and we agreed a way forward which I was happy with. You were understanding, professional and prepared to accept responsibility for what was a genuine mistake.
8 de setembro de 2026
Resposta da Scottish Fuels
Good morning – Thank you for your positive feedback. We’re so pleased to hear you had a good experience.
Kind Regards
Certas Energy
Resposta da Scottish Fuels
Good morning – Thank you for your positive feedback. We’re so pleased to hear you had a good experience.
Kind Regards
Certas Energy
Anticipate fuel needs and top up tank…
Anticipate fuel needs and top up tank swiftly and efficiently. Discuss financial options if struggling to pay.
24 de agosto de 2026
Resposta da Scottish Fuels
Good morning – Thank you for your positive feedback. We’re so pleased to hear you had a good experience.
Kind Regards
Certas Energy
Resposta da Scottish Fuels
Good morning – Thank you for your positive feedback. We’re so pleased to hear you had a good experience.
Kind Regards
Certas Energy
Resposta da Scottish Fuels
Good morning – Thank you for your positive feedback. We’re so pleased to hear you had a good experience.
Kind Regards
Certas Energy
Resposta da Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
By predicting when we might need fuel
By predicting when we might need fuel, we don't have to worry about it. Delivery is always prompt, tank topped up!
Thank you all,
Clive and Sandra.
3 de setembro de 2026
Resposta da Scottish Fuels
We're so happy to hear that our proactive approach to fuel delivery is working well for you. It's wonderful to know that you appreciate our prompt service and full tank top-ups! Thank you for your kind words.
Kind Regards
Certas Energy.
Excellent quick service and very…
Excellent quick service and very helpful and friendly staff
3 de setembro de 2026
Resposta da Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Everything’s good,apart from…the…
Everything’s good,apart from…the automated crap you need to go through….at the start of the call
2 de setembro de 2026
Resposta da Scottish Fuels
We appreciate your feedback and understand your frustration with our automated system. We are always looking for ways to improve our customer experience.
Kind Regards
Certas Energy.
The ease of use and yhe effciency of…
The ease of use and yhe effciency of the delivery driver
2 de setembro de 2026
Resposta da Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Good communication and service .
3 de setembro de 2026
Resposta da Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
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