Very fast assistance and detail explanations from the support team!! I had an account review that had popped up for security purposes and lost my winnings just before that, I contacted the support tea... Ver mais
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Veja o que dizem as avaliações
This is a scam good luck winning anything they are just taking your money. only use scratchee if you will use there small discounts they have from companys ive lost a whole lot of money playing scratc... Ver mais
A empresa respondeu
SCRATCHEE'S IS THE SHIT!!!! Great Game !! I PLAY IT EVERY DAY! GREAT CUSTOMER SERVICE EAZY ,EXCELLENT, WITHDRAW!! I LOVE SCRATCHEE'S RESPECTFULLY SUBMITTED MONICA MARTINEZ
A empresa respondeu
I had trouble cashing out my winnings but after a few emails the problem was sorted and i did get my winnings. There is a second chance option as well so if you lose you get another shot plus with ea... Ver mais
A empresa respondeu
3,9
Muito Bom
575 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was thinking if it was real or not…
I was thinking if it was real or not and it is I cashed out and it was in my account the next day this is a good site
26 de março de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for sharing your experience! We completely understand having doubts at first; it’s always good to be cautious. We’re so glad you gave it a try and were able to successfully cash out and receive your funds quickly. It’s great to hear you’re enjoying the platform! If you ever have any questions or need assistance, we’re always here to help. Happy playing!
When it comes to online gambling im…
When it comes to online gambling im very skeptical bc it's my information. Something told me to try it, so I deposited 10$ and won 100$. It was withdrawn to my account within mins.so ill be playing this app for awhile.
21 de março de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for the feedback, Thaone. We totally get the skepticism—keeping your information and your winnings secure is our top priority. There’s nothing better than that first "big win" feeling, especially when it hits your bank account in minutes!
We’re thrilled to have you with us and look forward to seeing you more. Good luck on your next round!
Great Promotion Deals
This app is great. Customer service is amazing. Very transparent and helpful. Yes your winnings arrive into your account when you withdraw. They had 5 tickets for $10. I won cash prize and it was deposited into my account within 24 hrs.Don't forget to slide on the 2chance button to get a ticket if your first ticket was not a winner. I hope they come up w $5 tickets soon. PLAY RESPONSIBLE.
20 de março de 2026
Avaliação não solicitada
Resposta da Scratchee
Thanks for the glowing review, Ann! We’re glad our support team and fast withdrawals hit the mark for you.
Good luck, and thanks for reminding everyone about the 2nd Chance and to Play Responsibly!
Honest and Transparent!
I have never seen virtual scratch-offs done better!
I also value the transparency and trust that the site has built into the games. The odds are clearly displayed, and they even explain how odds are determined.
I will update my review once I can provide feedback on the withdrawal process -- still waiting on my winning ticket!
15 de março de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you so much for the 4-star shout-out, Mikey! We are thrilled to hear that you’re enjoying our virtual scratch-offs and that our commitment to transparency is hitting the mark for you.
We firmly believe that players deserve to know exactly how the games work, which is why we make sure those odds are front and center. It’s awesome to see that being appreciated! We hope you hit that big win soon.
When can I expect to receive my 60.00…
When can I expect to receive my 60.00 winnings? Thanks
7 de março de 2026
Avaliação não solicitada
Resposta da Scratchee
Hi Debra, thank you for your review. Please reach out to hello@scratchee.com with your details for this to be reviewed for you.
I love it I've redeemed both times I…
I love it I've redeemed bothex times I played
8 de março de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for sharing your experience, Christ! We are thrilled to hear that you won and redeemed your winnings both times you played.
YOUR WINNINGS ARE USELESS GIFT CARDS
YOUR WINNINGS ARE USELESS GIFT CARDS. I live out in the country and dont use non of those. I WANTED TO USE MINE FOR OTHER GAMBLING. THIS IS A CRAPPY GAMING PLATFORM
4 de março de 2026
Avaliação não solicitada
Resposta da Scratchee
We’re sorry to hear about your frustration, Megan. To clarify, our platform’s redemption options are based on your total balance:
Balances under 100: Only gift card redemptions are available.
Balances of 100 or more: This unlocks alternative payout methods.
We appreciate your feedback regarding the accessibility of these rewards for players in rural areas and will share this with our team.
I have a heck of a time withdrawing my…
I have a heck of a time withdrawing my winnings it can be down it's just a pain sometimes
2 de março de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for your feedback. We truly appreciate you taking the time to share your experience.
We’re sorry to hear that withdrawing your winnings has felt like a hassle at times. While withdrawals can absolutely be completed, we understand that the process should feel smooth and straightforward every time. If you ever run into issues, our support team is always here to guide you step-by-step and make it as quick as possible. We’re also continuously working to improve the withdrawal experience to make it easier for everyone. Thank you for playing, and we appreciate your patience!
I have actually won real money and was…
I have actually won real money and was paid out very quickly with in days. I love the Scratchee, you should try it..
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Scratchee
Love to hear it, Terri! We aim to keep those payouts moving as fast as your winning streaks. Thanks for being part of the Scratchee community—keep those wins coming!
So the other day i woke up at 2 in the…
So the other day i woke up at 2 in the morning not feeling the greatest! I came across scratchee on Instagram and said why not i bought 2 10 dollar tickets and hit for 50 on one and 100 on the other! I withdrew immediately to my linked bank account!!! Awesome!!! Now its only sunday and i dont think my bank allows instant ACH transfers but im positive Seriously , 100 percent confident it will be there monday morning! Thank you so much scratchee you have made a lifetime customer and fan! Me and my whole family are using it now is there a referral bonus???
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Scratchee
What a way to turn a rough night around! 🥳 We’re thrilled you and the family are enjoying the app, Todd. We have paused our referral program and will restart it in the future.
Well I sat on my winnings for a few…
Well I sat on my winnings for a few months now trying to get it transferred to my bank. I never could get it to work. Soo I took the gift cards. They are working alright soo far . Pretty good game, just need to help people get the bank account connected
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Scratchee
Hi there, Thank you for your feedback! We're glad to hear that your gift cards worked well and that you're enjoying the game overall. We're sorry to hear that you had difficulty connecting your bank account for withdrawal. We understand how important it is for that process to be smooth, and our team is continually working to improve the experience. If you would still like help linking your bank account in the future, please feel free to contact our support team. We'd be happy to assist you. 💬
Thanks again for sharing your experience, and we appreciate your support! ⭐
BE CAREFUL!!
BE CAREFUL!!! They will pay you out, AT 1ST!! But itz only a strategy to cheat you out of more. I promise you that you will regret dealing with this site.You may even get a couple decent wins but its all fake. After 1 or 2 wins they eliminate your chances. When asked to produce proof of a random number generator they blocked my email and account!The customer service is horrendous and disrespectful as can be.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for your feedback. We’re sorry to hear about your experience and concerns. Scratchee games use certified random outcomes, meaning every play is independent and the results cannot be influenced or adjusted after wins or losses. Many players experience both winning and losing streaks, just like with traditional scratch cards, but outcomes are never manipulated. We take customer support seriously and do not block accounts or emails without a valid reason in accordance with our terms and policies. If you experienced difficulty contacting support or have outstanding questions, we would be happy to review this for you. Please contact us again through our official support channel hello@scratchee.com, so we can investigate your concerns and assist further. We appreciate your feedback and the opportunity to address your concerns!
I can't believe it but I cashed out…
I can't believe it but I cashed out this is tight frfr thanks guys.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for sharing your experience, Masata! We are very pleased to hear that your cash-out process was successful and that you’re happy with the service.
I love winning money and being able to…
I love winning money and being able to cash out
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for the fantastic feedback, Starla! We aim to make the winning experience as seamless as possible, especially when it comes to cashing out your rewards. We appreciate you being part of our community!
I love this
I love this! I can play scratch-offs at home without ever having to leave the house and it's even better because I have won some money. Keep doing what you are doing because I love it so far!
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you so much for the 5-star review, Sharan. We’re thrilled to hear you’re enjoying the convenience of playing from the comfort of your own home.
It’s even better to hear that you’ve had some luck with your tickets—huge congratulations on your wins! We’re working hard to keep the experience fun and easy for everyone, so your feedback really means a lot to our team.
Good luck on your next scratch-off!
Don’t waste your time of money on this “Scratchee.com” site
I’m posting this for my boyfriend because for the last two weeks he spent about $20-30a day on scratchy.com and he literally has won a whopping total of $60
It’s sad
I played myself I won $2500 on a scratch ticket for real and I really got the money pretty quick but then for whatever reason they canceled my account with them so basically what I’m saying don’t waste your time playing on the site because it’s a waste of money and time.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for sharing your feedback, Laura. Regarding your boyfriend’s experience, it’s important to remember that scratch games are based entirely on chance, and outcomes will always vary. We truly value fair play, which is why we must occasionally close accounts if our Terms of Service or security protocols are flagged. This is never done without reason, as we aim to maintain a secure environment for all players.
The cost per play is too high for the…
The cost per play is too high for the prizes awarded..
It like your buying a discount from suppliers....not a real savings..
Spent 100 got 15 off dominos..
Oh my
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for your feedback. We truly appreciate you taking the time to share your experience!
We understand how the value can feel disappointing if the prize doesn’t match what you were hoping for. On Scratchee.com, scratchees offer a mix of prize types, including discounts and promotional offers from partner brands like Domino's. The experience is designed to be fun and promotional in nature, rather than a guaranteed savings program. We always encourage players to review the prize details before purchasing so they know the type of rewards available. That said, we genuinely value your perspective and will share your feedback with our team as we continue improving our offers and prize structure. We appreciate you giving us a try, and we hope to provide a better experience in the future!
I was lied to.
I wish I could add the screen shots. I think it’s important to see them for confirmation. On Feb 11, 2026 I had purchased another ticket and lost again. I had only ever one $10 out of 7 games but some included second chance. I received a text from Scratchee, noting I was down on my luck and offered me not only a free card with second chance. It then told me I f I lose on either of those, Scratchee would drop $100 into my account. I tried calling the number from the text but it doesn’t receive calls and in fact out of the 3 different locations/business.. not one offers a phone number. They will provide the address, but no email nor number. I did send a text stating that I lost both games and that I hoped they would go through with their promise. I haven’t heard back but I honestly have all the screenshots with proof. I’m actually really upset about this.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Scratchee
We want to clarify that promotions from Scratchee always have terms attached, and we never intentionally ignore or break a promotional promise. If you have screenshots, that’s actually very helpful. We’d genuinely like to review them so we can investigate what happened and make sure everything was applied correctly. Trustpilot unfortunately doesn’t let us access your account details from a public review. Please contact our support team @hello@scratchee.com directly and include the screenshots and the phone number the message came from. Once we can match this to your account, we’ll escalate it and give you a clear answer. We understand why you’re frustrated, and we want the chance to look into this properly and resolve it!
Good website ,I thought it was fake as…
Good website ,I thought it was fake as far as payouts but, this is a real legit site that gives real payouts. Just need more games to choose from.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Scratchee
Thanks so much for the feedback, Karen! We totally get it, the internet can be a skeptical place, so we’re glad we could prove the doubters wrong with those real payouts. We hear you loud and clear on the game selection, too. We’re actually working on adding new titles soon! Thanks for being part of the community.
I have been playing a lot!!!
I have been playing a lot and I have been winning very often. Nothing over $100😢 unfortunately. I had one issue and sent in a ticket and they fixed the problem right away. It was literally less than 10 minutes. I have to say other than not hitting any large jackpot I have no complaints about the site. I actually win like 10x more than playing actual scratch cards. And I have cashed out 3X I believe and always had my money within 24 hours. Sometimes it was right away. I’ve always been skeptical about sites like this thinking that they would just teach you and you just waste your money on it but that’s not the case with this place one of the few places I will gamble online with and not think I’m getting ripped off. Thank you for doing honorable business people like me really appreciate it.
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for the high praise, Nate! We know it can be tough to find a site you can trust, so hearing that you feel 'at home' with us means the world. We’re glad our support team could jump in and help so quickly. Congrats on those consistent wins and smooth cash-outs. We’re crossing our fingers that your first big jackpot is just around the corner! Thanks for being part of the community
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