Very fast assistance and detail explanations from the support team!! I had an account review that had popped up for security purposes and lost my winnings just before that, I contacted the support tea... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
This is a scam good luck winning anything they are just taking your money. only use scratchee if you will use there small discounts they have from companys ive lost a whole lot of money playing scratc... Ver mais
A empresa respondeu
SCRATCHEE'S IS THE SHIT!!!! Great Game !! I PLAY IT EVERY DAY! GREAT CUSTOMER SERVICE EAZY ,EXCELLENT, WITHDRAW!! I LOVE SCRATCHEE'S RESPECTFULLY SUBMITTED MONICA MARTINEZ
A empresa respondeu
I had trouble cashing out my winnings but after a few emails the problem was sorted and i did get my winnings. There is a second chance option as well so if you lose you get another shot plus with ea... Ver mais
A empresa respondeu
3,9
Muito Bom
575 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast redemption great mobile version of…
Fast redemption great mobile version of scratch off games one of the best out there in all honesty and definitely fastest payout I've had the pleasure of receiving highly recommend this site to anyone who enjoys scratch off games or even just anyone who likes money lol (:
7 de junho de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you so much for the fantastic review! We're delighted to hear that you've enjoyed both the mobile experience and the fast redemption process. Providing entertaining scratch-off games along with quick and reliable payouts is exactly what we strive for. Your recommendation means a lot to our team, and we're grateful for your support. We hope you continue to enjoy playing with us, and we wish you the best of luck on your future scratchees! Thanks again for being part of the Scratchee community!
Best platform and fast withdrawals
Best platform and fast withdrawals
7 de junho de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with our platform and that our withdrawal process met your expectations. Providing a smooth experience and fast payouts for our players is always a top priority. We truly appreciate your support and thank you for being part of the Scratchee community. Best of luck, and we look forward to seeing you again soon!
They scammed me and kept my winnings!!
My first time playing went well when I won $200 and was able to cash out and they quickly sent my money to my bank acct that I registerer with them. So the first of May 2026, recently won $100 and requested a withdrawal just like the first time. After a couple days I started inquiring about my money and they told me it was processed on their end so I should contact my bank. I have been in contact with my bank and they haven’t seen anything from Scratchee.?so I contacted Scratchee again asking them exactly where they sent my money because they didn’t send it to my bank. And now they won’t tell me anything other than it’s processed on their end??? Don’t play on this site because if there is a problem like with me they will not help you on their end. So I’m sure they sent my money to the wrong bank or wrong account number and it was probably sent back to Scratchee and they kept it. Because they told me it had been processed over 2 weeks ago but refuse to answer my email about the exact location and account number it was sent to!!
12 de maio de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for sharing your experience, Karen. I am genuinely sorry for the frustration this situation has caused, especially after your first withdrawal went so smoothly.
When a transaction shows as fully processed on our end, it means the funds have cleared our system and are in transit. However, if there was an account mismatch and the funds were sent back, they absolutely belong to you. We want to investigate this immediately.
Please reach back out to our support team with your account email. We want to get this sorted out for you as quickly as possible.
Resposta da Scratchee
Hi, thank you for your feedback! We’re happy to hear you found the platform easy to use and enjoyed the fast withdrawals. We truly appreciate your support and hope you continue enjoying your experience with us!
*FAKE* I paid $20 to scratch a ticket
*FAKE* I paid $20 to scratch a ticket, won $100 just to be told they permanently canceled my account for fraudulent activity. The only fraud here is this website/app!
25 de maio de 2026
Avaliação não solicitada
Resposta da Scratchee
We’re sorry to hear about your experience. Account reviews and restrictions are only applied when activity triggers our security and compliance checks, which are in place to protect both players and the platform. We understand how frustrating this situation can feel, especially after winning. If you have not already done so, please contact our support team directly at hello@scratchee.com so we can review your case further and provide any additional clarification regarding the account decision!
I won $100 hahaha thank you!
23 de maio de 2026
Avaliação não solicitada
Resposta da Scratchee
Congratulations on your win! 🎉 We’re glad you had a great experience and appreciate you taking the time to share your feedback. Enjoy your winnings, and thank you for playing with us!
The very reliable and you can withdraw…
The very reliable and you can withdraw your money easily.
15 de maio de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for your kind words! We’re glad to hear you’ve had a reliable experience and found the withdrawal process easy and smooth. We truly appreciate your support and hope you continue enjoying your experience with us!
I was not sure but took a chance at $10…
I was not sure but took a chance at $10 bucks won $20 played again & again & again one like $680 bucks, my wife said it’s a scam so I said ok I opened a new account & deposited! 💥 bam 💥 it hit right away! No scam good site, fun. Don’t get me wrong I put in $80 to $100 of my own money! I just played a $20 dollar scratch card & won $50 woohoo 🎉 4/12/2026 give it a scratch
12 de maio de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you so much for sharing your experience!
We’re glad you decided to give Scratchee a try and had some exciting wins along the way 🎉
We appreciate your support and love hearing that you’re enjoying the games and having fun. Congratulations on your recent $50 win, and we hope the lucky streak continues 🍀
Thanks again for being part of the Scratchee community!
I cashed out a 120 dollar winner and…
I cashed out a 120 dollar winner and never recieved my winnings , reported it to the help center and there's nothing they can do .. will not play again beware
1 de maio de 2026
Avaliação não solicitada
Resposta da Scratchee
Hi Jessica, we apologize for the delay with your withdrawal. Withdrawals can sometimes take 5-7 business days to reflect. We are, however, looking into this for you to see if there were any issues.
It's a scam don't spend your money. If you buy 1 ticket first time ever then you will win but after that wait for several months and they will send you a promo ticket and you'll win 200 .leave after .
Well the first time I bought a 10 dollar scratchee I won 60.00 on it but then I wanted to buy more but at the time they only allowed to connect to my bank account and that was a hell no. So over a year went by and they sent me a free promotional ticket. So I scratched it and won 200.00 but I had no id so I couldn't cash out so I bought more tickets and would win once I. A while. Out of 42 games I won only 11 but I had 7 in a row lose and of course I lost all the money and another thing. I thought I was seeing things so I took pics and screen recorded my plays and I was getting duplicated loser cards several games were like this and my freecards for 2nd play would say I already used the link. So I totally got screwed . It's a good thing I didn't pay with my money . Well I kind of did if u count the 200 I couldn't collect but when I mentioned it to them they thought I was just complaining because I lost . No I'm complaining because 6 of my games were duplicated loser cards so I don't think that is fair to me just because I didn't attach my bank account and pay with my money
They made sure I lost all the winnings .
9 de maio de 2026
Avaliação não solicitada
Resposta da Scratchee
Jennifer, we’re sorry to hear about your experience. To clarify, our games use a Random Number Generator to ensure every outcome is independent and fair; we do not influence results based on payment history or bank connectivity.
Regarding your winnings, we are required to verify a valid Government-issued ID before any payout can be processed. Without this verification, we cannot release funds. We also apologize for any technical confusion regarding the links or card displays and appreciate you bringing this to our attention.
Had trouble getting verified at first…
Had trouble getting verified at first but then I emailed the support team and they got it taken care of in a timely manner. At first I was contemplating after losing about $30 but then i finally started winning and was able to instantly cash out. I love the second chance.
23 de abril de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for taking the time to leave a review! We’re happy to hear our support team was able to assist you with verification in a timely manner. We understand getting started can sometimes feel frustrating, so it’s great to know your experience improved and that you were able to enjoy some wins and a smooth cashout. We’re especially glad you’re enjoying the Second Chance feature. Thanks again for being part of Scratchee!
Mixed review, good games confusing site
The second chance was very confusing I kept being told I had used it or code invalid but never got any second chances. Also tried to do a promotion I was emailed and it didn’t happen I had to email support. Good thing though support honored it and changed my balance to reflect it. Once I had won enough for cash withdraw it took my 5 days to figure out how to withdraw it. It was not clear what I had to do just kept saying additional verification needed. Had to email support 5 more times over that until someone finally actually emailed what I had to do in a way that made sense. Withdrawal was instant that time in my account in a second. So mixed review. Fun game easy win but the site is extemely confusing nothing is explained out. Can’t access account info so can’t know what it has for your name and email and all that like every other site of this nature.
27 de abril de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you for your detailed feedback. We really appreciate you sharing your experience. We’re sorry to hear that the second chance feature and promotions were unclear and didn’t work as expected initially. That’s not the experience we aim to provide, and we understand how frustrating that must have been. We’re glad our support team was able to resolve the promotion issue and guide you through the withdrawal process, although it shouldn’t have required multiple follow-ups to get clear instructions. We’re actively working on improving clarity around features like second chances, verification steps, and account information access to make everything more straightforward. It’s great to hear that you enjoyed the game overall and that your withdrawal was processed instantly once completed.
Your feedback is extremely valuable and will help us improve the experience for all players. Thank you again for taking the time to share it!
they do pay but their odds are really…
they do pay but their odds are really against you and mostly win what u paid for the ticket price and if you don't make a certain amount you can't cash out cash that's how they get you they're not very withdrawal friendly like any of them are but I just played and I swear to you at a 10 911 time and it was just the money that I played for that like it was a $20 winner and it was a $20 broke even that's not a win my opinions
so after playing a couple more times and seeing that you guys change it to instant payout and I'm going to raise my review of you guys of course cuz you guys definitely made changes that were better for the customer and I appreciate that and the games are different keep up the good work
20 de abril de 2026
Avaliação não solicitada
Resposta da Scratchee
Hi there, thank you for sharing your honest experience. We really appreciate you taking the time to break this down. We understand how frustrating it can feel to break even on a play, especially when you’re hoping for a bigger win. Outcomes like matching the ticket value can happen, but we recognize that it doesn’t always feel rewarding. Our games are designed with stated odds, and while wins are possible, results can vary from play to play. Regarding withdrawals, we aim to keep the process as smooth as possible, but we hear your concern about minimum cashout requirements and overall experience. Feedback like yours is important and helps highlight where expectations may not be aligning with user experience. If you ever have questions about odds, payouts, or withdrawals, our support team is always here to help clarify things. We appreciate you giving us a try and sharing your perspective.
I won and tried withdrawing my winning…
I won and tried withdrawing my winning it took the amount away from my winning and said it would be deposited back onto my account. And it's been 2 weeks. Said would take 24 hours.
6 de abril de 2026
Avaliação não solicitada
Resposta da Scratchee
Hi Kristin, thank you for your review. Please reach out to hello@scratchee.com with your details for this to be reviewed for you.
Fun every time
16 de abril de 2026
Avaliação não solicitada
Resposta da Scratchee
We’re glad to hear you’re having fun every time, that’s exactly what we aim for. Wishing you lots of luck and great wins ahead! 🎉
It Paid for my rent!
I tried it out and at first felt like the odds were against me, but they have great promotions where they send text reminders of the deals- so I decided to take the offer, and take a chance.. and ended up winning enough for rent! Withdrawal was faster than my bank and has been reliable and fun!
13 de abril de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you so much for sharing your experience!
We’re really glad you decided to give it another shot and took advantage of the promotions it’s awesome to hear it paid off in such a meaningful way. We work hard to keep things exciting with special offers and fast, reliable withdrawals, so it’s great to know that stood out to you.
If you ever have questions or need anything, our team is always here to help. Wishing you the best of luck on your next games!
Resposta da Scratchee
¡Muchas gracias por tu reseña! Nos alegra saber que tu experiencia fue rápida, fácil y con buenas oportunidades de ganar. Trabajamos constantemente para ofrecer una plataforma ágil, divertida y con excelentes promociones para nuestros jugadores. Si necesitas ayuda en cualquier momento, nuestro equipo siempre está disponible para asistirte. ¡Te deseamos mucha suerte en tus próximas partidas!
First time I played won 240$ was able…
First time I played won 240$ was able to get my eGift card with no problem thank you totally recommend it
26 de março de 2026
Avaliação não solicitada
Resposta da Scratchee
Thank you so much for sharing your experience! We’re thrilled to hear that you won on your first play and that your eGift card was delivered smoothly. That’s exactly the kind of experience we aim to provide. We really appreciate your recommendation and hope you continue to enjoy playing with us. If you ever need any assistance, our support team is always here to help!
The wording about the second chance…
The wording about the second chance scratchy needs to be changed on the main screen. It says enabled it should say eligible. When it says enabled it makes the person believe that they don't have to do anything further to activate it. Other than that I've had a pretty good experience. Customer service gets back at you really fast so that's a plus
25 de março de 2026
Avaliação não solicitada
Resposta da Scratchee
Hi there, thank you for taking the time to share your feedback. We really appreciate it! You make a great point about the wording of the “second chance” feature, and we understand how “enabled” could be misleading. We’ll be sure to pass this along to our team for review so we can improve the clarity of the experience. We’re also glad to hear you’ve had a positive experience overall and that our customer service has been helpful. That means a lot to us! If you ever have additional suggestions or need assistance, don’t hesitate to reach out. We’re always here to help!
I was lie too I deposit over $300 and…
I was lie too I deposit over $300 and they haven't Post my Deposit im filing a complaint I HAVE A FAMILY'S MEMBERS THAT WORK FOR THE RGEY DONT HAVE A CONTACT NUMBER
OR >EMAIL ADDRESS
I WANT MY REFUND BACK
FBI' I FEEL THIS US A SCAM
26 de março de 2026
Avaliação não solicitada
Resposta da Scratchee
Hi Solomon, please reach out to hello@scratchee.com with the email address and name associated with your Scratchee account, and we will look into this for you. Thanks!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.