Scriveiner London Avaliações 

195
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have 2 of their fountain pens. Both of them perform as well as one that I have that cost significantly more. Both have a medium nib. Having tried a fine nib, I contacted them to ask if they sold r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

愛用していたスクリブナー社から、求めた金色の万年筆が先日、忽然と消えた。其の事をメールにて送信したら、今回1回限り、善意として、交換ペンをお送りしてくださる、とのことであった。 此の後、数度のメールの遣り取りがあり、つい、昨日。 朝の散歩から、帰宅すると、母が使用していた部屋に何の氣なく、入った。そうしたら、あの輝かしい金色の万年筆が畳に転がっていた。 其の事実を... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was completely NOT expecting TREMENDOUS customer service. I'd received a black lacquer ballpoint pen as a gift some seven years ago. Over time, daily use, etc., it was showing its age. On a whim rea... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Superb writing instrument! Brought the Dark Green and Black Rollerball pen. Writes beautifully, perfect weight. The flow of ink in both the Medium and Broad refills is the best in any other pen I’ve u... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de canetas
  2. Aulas de Caligrafía
  3. Loja de Souvenirs
  4. Fabricante de artigos de papelaria

Escrito pela empresa

Scriveiner London was founded by successful entrepreneurs Yanning Li and her husband Justin Lowes, who have lived in Asia, North America, and Europe. They subscribe to a lifestyle of 'luxury minimalism'. They believe in owning fewer possessions — but those possessions they do own are of the finest quality and supremely fit for purpose. This mindful practice, less wasteful and more environmentally conscious, is a founding principle that guides their strategy for growing the Scriveiner range. The couple identified a gap in the market for a British brand of high-quality pens and accessories designed as luxury items and sold at affordable prices. In creating Scriveiner, their work together has resulted in the design and manufacturing of their ‘Classic’ pen range; an identifiably British product that has captured the imagination of discerning consumers across the globe. Designed in the UK and launched in 2019 via online distribution channels, the Scriveiner range became the Bestseller in its category on Amazon USA over the Christmas period in each of the following four years. Scriveiner has sold more than 1 million pens worldwide, to hundreds of thousands of customers. As well as achieving success online, Scriveiner is now available as a Premier Fine Writing Partner in all USA Office Depot stores. In 2023 it was announced that the company has been awarded the most prestigious business award in the UK – the King’s Award for Enterprise. This award is a direct result of the quality of our products and is a testament to the incredible success we have achieved.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

195 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(195)

15 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Support

I recently purchased a pen. An issue developed with the cap. I contacted customer service and Dan responded within minutes. He handled the problem immediately and set up a replacement process quickly. It was a really great experience. Since a few days earlier, I had a really bad experience with the call center of a national bank, it was a really pleasant change.

7 de maio de 2024
Avaliação não solicitada
logotipo da Scriveiner London

Resposta da Scriveiner London

Dan and the team are grateful for your kind words 🎉 We’re happy we could turn your experience around and provide fast support!

Avaliado com 5 de um total de 5 estrelas

i wanted to change the nib on the…

i wanted to change the nib on the fountain pen i purchased. my question was answered quickly. i was given many options for obtaining the particular nib i was looking for.

6 de maio de 2024
Avaliação não solicitada
logotipo da Scriveiner London

Resposta da Scriveiner London

We’re glad our team could provide you with helpful options quickly ✨ Thank you for choosing us for your pen needs!

Avaliado com 5 de um total de 5 estrelas

Dan made me feel like I was one of the…

Dan made me feel like I was one of the family and you
treat people like family. I have never had the caring and sincerity come across in a email like I felt with Dan. That you cannot teach. Dan Thank you again for a wonderful experience

30 de abril de 2024
Avaliação não solicitada
logotipo da Scriveiner London

Resposta da Scriveiner London

Dan will be delighted to hear this 🥳 We’re proud to have him on the team providing genuine care and support. Thanks for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

I contacted regarding warranty

I contacted regarding warranty, as my pen was a gift for relatives birthday, they replied to my e-mail very quickly, and were very helpful. Even offering to register the pen for me if I supplied the info needed. Thank you Sonny. And well done customer service.

26 de abril de 2024
Avaliação não solicitada
logotipo da Scriveiner London

Resposta da Scriveiner London

Thank you for recognizing Sonny’s help 🙏 We’re happy we could assist you swiftly and make the process easier. Your support means a lot! 🎉

Avaliado com 5 de um total de 5 estrelas

Superb customer support

The way Christine from customer support dealt with my enquiry, she was absolutely superb and acted speedily throughout my experience.
Great product as well. I’m very impressed

24 de abril de 2024
Avaliação não solicitada
logotipo da Scriveiner London

Resposta da Scriveiner London

Christine and the team appreciate your kind words 🙌 We’re glad everything went smoothly and you’re happy with your purchase!

Avaliado com 5 de um total de 5 estrelas

Customer Service was excellent

Customer Service was excellent and there products are incredible you won’t be disappointed

20 de abril de 2024
Avaliação não solicitada
logotipo da Scriveiner London

Resposta da Scriveiner London

We’re thrilled to hear you had a great experience with our team and love the products ⭐️ Thank you for your wonderful support!

Avaliado com 5 de um total de 5 estrelas

I've owned my pen for nearly a year now…

I've owned my pen for nearly a year now and it's been a reliable companion. Recently, I encountered an unexpected hiccup when the emblem on the cap fell off. However, the exemplary service provided by the company swiftly remedied the situation. Their responsiveness, efficiency, and overall assistance in promptly sending a replacement have left me thoroughly impressed. Top-notch customer service indeed!

19 de abril de 2024
Avaliação não solicitada
logotipo da Scriveiner London

Resposta da Scriveiner London

Thank you for your kind words and for trusting us with your pen for so long 😊 We’re delighted to hear our team could quickly resolve the issue for you. Your satisfaction means a lot to us!

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I recently ordered a Scriveiner fountain pen from Amazon. I love the pen and the way it writes. Not long after the purchase, the end cap came off the pen. When I reached out to Scriveiner.com customer service and they got back to me right away. I was really impressed with their customer service and through our email communications Scriveiner sent me a brand new pen! Great company!

8 de abril de 2024
Avaliação não solicitada
logotipo da Scriveiner London

Resposta da Scriveiner London

We’re so happy to hear you love your pen 😊 It’s wonderful our customer service could quickly help and send a replacement. Thank you for your support!

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

I have just received my Red mid tib fountain pen. I’m new to the converter system and am impressed how easy and convenient it is to use. When registering my pen with Scrivener online, I encountered several error messages. As per the instructions I emailed them and not only did I receive a prompt reply, I was also addressed in the most highly cordial manner, a rarity in these times of impersonal communication via social media. A great writing instrument from an outstanding business! Highly recommended.

12 de abril de 2024
Avaliação não solicitada
logotipo da Scriveiner London

Resposta da Scriveiner London

Thank you for your fantastic review 😊 We’re delighted to hear you’re enjoying your pen and that our team provided helpful and friendly support. We appreciate your recommendation!

Avaliado com 5 de um total de 5 estrelas

I've had my pen for just under a year…

I've had my pen for just under a year and have loved it. The pen developed a fault and I contacted customer service who were incredibly responsive quick and helpful and have sent a replacement. Absolutely amazing customer service.

22 de março de 2024
Avaliação não solicitada
logotipo da Scriveiner London

Resposta da Scriveiner London

Thank you for sharing your experience 😊 We’re glad our team could quickly assist and get you a replacement. Your satisfaction means a lot to us!

Avaliado com 5 de um total de 5 estrelas

Great product and excellent customer service

Lovely mechanical pencil, in looks and performance. And excellent customer service.
Great value for money too.

20 de fevereiro de 2024
Avaliação não solicitada
logotipo da Scriveiner London

Resposta da Scriveiner London

We appreciate your kind words 😊 It’s great to know you’re enjoying both the mechanical pencil and our customer service. Thank you for choosing us!

Avaliado com 5 de um total de 5 estrelas

Superb performance - a pleasure to write with

Being frustrated with the performance of two classic brands recently I took a chance on the Scriveiner Classic Gold Fountain Pen and have been delighted - it writes smoothly with great ink flow and is simply a pleasure to use - and very reasonably priced for a high-quality product.

24 de dezembro de 2023
Avaliação não solicitada
logotipo da Scriveiner London

Resposta da Scriveiner London

Thank you for your wonderful feedback 😊 We’re thrilled to hear the Scriveiner Classic Gold Fountain Pen is delivering smooth writing and great value. Happy writing!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais