Encomendei em camisa branca tamanho M
Encomendei em camisa branca tamanho M, paguei, á cerca de três semanas e no dia 03 de Abril enviaram um e-mail a informar que o tamanho estava esgotado.
Respondi ao email e até agora nao obtive resposta.
Resposta da Scuderia Sette
Dear Manuel,
We sincerely apologize for the experience you had with your recent order. Unfortunately, we encountered an issue with our stock keeping system, resulting in the very last unit being fulfilled just after your order was placed. We understand the inconvenience this may have caused.
To make amends, we've provided you with an extra discount as a gesture of our apology. Your satisfaction is our priority, and we hope this compensation adequately addresses any inconvenience caused.
Thank you for trusting us with your business, and we genuinely hope to have the opportunity to serve you again in the future. If you have any further concerns or questions, please don't hesitate to reach out to us.
Warm regards,
Sette Team