Failed to refund despite three requests and promises and now way over 14 day period for dealing with this. Shame as good product and only sizing was issue
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I love the swimwear and kaftan sets but do find buying them both matching rather expensive. Seaspray sent me a discount loyalty code which made such a difference and treated myself. They look great an... Ver mais
Ordered during November discount event. Despite this being a busy period, my order was dispatched quickly and arrived a few days later. Swimwear details and pictures online matched with my order when... Ver mais
A empresa respondeu
I am very disappointed with Seaspray. At the end of April I ordered the Kerala swimsuit and matching pareo for an upcoming cruise. I wore the suit twice for swimming. Since returning home the next... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Seaspray, we have created stunning swimwear for over twenty-five years with a single objective – to celebrate our amazing and unique bodies just the way they are. We understand the daunting feeling of lounging by a pool in just a covering of stretchy fabric and have designed our body enhancing swimwear to give you the confidence and reassurance that you do look as fabulous as you truly are, be it through our draping, support or control. We create our all our clothing with a touch of tailoring magic to drape, conceal and enhance in all the right places and our attention to detail is unparalleled because we truly understand the importance of the perfect fit and feel. We understand that all bodies are different and Seaspray suits are available in both standard length and long length to flatter the longer torso and work wonders for the curvier figure. Our slimming tummy control mesh panels are a signature feature too providing gentle yet firming support to the areas you might be conscious of, giving you the perfect level of security in your swimwear. We have a passion to find the perfect style to suit your shape and our customer service team is eager to offer advice and make recommendations should you need it. We also offer a free 30 day return policy so you can try suits on in the comfort of your own home. Today, we continue to be small team working closely together to ensure the spirit of Seaspray remains in each garment we produce. Everything we create has been developed with care, longevity and sustainability in mind to bring you innovatively shaped designs and firm favourites with vibrant, fashion led colours and prints and a timeless, classic feel. As we look to the future, we are excited to introduce even more stylish new ranges to you and are working to become carbon neutral and developing our range from sustainable materials. Please be sure to visit us regularly for the latest offerings, special offers and exciting events or sign up today for exclusive offers and updates. Love, Seaspray x
Informações de contato
Seaspray Swimwear, Listers Mill, Heaton Road , BD9 4SH, Bradford, Reino Unido
- 01274360400
- customercare@seaspray.co.uk
- seaspray.co.uk
3,9
Muito Bom
206 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Seaspray Swimwear
Glad to hear you were happy with the suit and service.
Efficient and fast service
Efficient and fast service. Swimwear arrived with 2 days. Beautiful material and fit perfect. So happy
26 de janeiro de 2024
Resposta da Seaspray Swimwear
Thank you for the feedback :)
Delivery very prompt
Delivery very prompt. Beautifully made with great selection. So pleased to finally find a longer length swimsuit that’s attractive.
25 de janeiro de 2024
Resposta da Seaspray Swimwear
Hi Mrs D Rogers,
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with your purchase. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
I bought this costume in a tall size…
I bought this costume in a tall size but it does not fit well, too short in the body. I'm 5'10!
28 de dezembro de 2023
Resposta da Seaspray Swimwear
Thank you for your feedback and for taking the time to share your experience. We’re sorry to hear that the tall size did not provide the fit you expected, especially given your height.
Your comments are important to us and have been passed to our product team for further review. If you'd like to return or exchange the item, please reach out to us at customercare@seaspray.co.uk, and we’ll be happy to assist you.
Warm regards,
The Seaspray Team
Such great quality
Such great quality
Great fit
And at a sale price too
Beautiful bikini
27 de dezembro de 2023
Resposta da Seaspray Swimwear
Hi Sevenstarsister,
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with your purchase. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
Always buy from sea spray great service…
Always buy from sea spray great service great products
29 de dezembro de 2023
Resposta da Seaspray Swimwear
Thanks Emma :)
Resposta da Seaspray Swimwear
So pleased and hope you enjoy.
Nice quality swimwear at a great price…
Nice quality swimwear at a great price as was a sale item. Delivery was fast after ordering. Returned one item. Label provided. Hopefully the return will go as smoothly as the order did.
28 de dezembro de 2023
Resposta da Seaspray Swimwear
Hi Lesley,
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with our service. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
Flattering style and good fitting swimwear.
Lovely quality swimsuit and a great fit, very flattering style. Quite expensive but a good price in the sale, worth waiting.
27 de dezembro de 2023
Resposta da Seaspray Swimwear
Hi Maggie Hopley,
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with your purchase. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
Great costumes very supportive and…
Great costumes very supportive and flattering. Can't wait to wear on holiday.
27 de dezembro de 2023
Resposta da Seaspray Swimwear
Hi KATIE,
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with your purchase. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
Lovely comfortable colourful swimsuits
Lovely comfortable colourful swimsuits. My 4th swimsuit from this company. I need a longer length in the body and they suit me very well.
27 de novembro de 2023
Resposta da Seaspray Swimwear
Hi Leah Bracher,
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with your purchase. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
Resposta da Seaspray Swimwear
Hi Marcia,
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with your purchase. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
Well worth the extra money. Lovely quality
Lovely quality, well designed swimsuit.
28 de novembro de 2023
Resposta da Seaspray Swimwear
Hi Veyonne
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with your purchase. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
I have just received my purchase…
I have just received my purchase fabulous quality I’m so pleased with it. Can’t wait to get on the beach now. Definitely will be buying from you again.
21 de novembro de 2023
Avaliação não solicitada
Resposta da Seaspray Swimwear
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with your purchase. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
Resposta da Seaspray Swimwear
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with your purchase. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
Bought 3 swimsuits fabulous sizing
Bought 3 swimsuits fabulous sizing, very accurate and so comfortable to wear. Will definitely purchase again
1 de novembro de 2023
Resposta da Seaspray Swimwear
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with your purchase. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
Quality and Competitive Prices!
Very good quality swimwear at very competitive prices. Lovely pieces which are very flattering. I now have a number of swimsuits and accessories. Would highly recommend.
25 de outubro de 2023
Resposta da Seaspray Swimwear
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with your purchase. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
Resposta da Seaspray Swimwear
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with your purchase. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
Love the swim suit
Love the swim suit, shame you don't answer emails I would have ordered the green and the white beach dress as well, hence the 3 star
30 de outubro de 2023
Resposta da Seaspray Swimwear
Thank you for your feedback and for taking the time to share your experience. We’re glad to hear you love the swimsuit! We’re truly sorry for the delay in responding to your emails, and we understand your frustration.
Your comments are valuable, and we’re working to improve our communication. If you’d still like to place an order for the green and white beach dresses, please reach out to us at customercare@seaspray.co.uk, and we’ll be happy to assist you.
Warm regards,
The Seaspray Team
Quick service and delivery and refund…
Quick service and delivery and refund exceptionally quick for costume that did not fit. Highly recommend.
25 de outubro de 2023
Resposta da Seaspray Swimwear
Thank you for sharing your experience with us. We’re thrilled to know that you’re happy with our service. Your feedback is incredibly valuable and motivates us to continue delivering excellent service.
If you have any further questions or need assistance, please don’t hesitate to contact us. We look forward to serving you again.
Warm regards,
The Seaspray Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.