Seat Unique Avaliações 4.775

O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Went to the Everton Liverpool match yesterday courtesy of Seat Unique at the New Hill Dickinson Stadium. Totally underwhelming. We purchased hospitality tickets costing 3x £700 and ended up on Village... Ver mais

Avaliado com 5 de um total de 5 estrelas

Booking was easy, a personalised response came quiickly ensuring I was happy. I wrote back as I am disabled and require facilities to be available. Swift reply confirming all ok and thanking me for... Ver mais

Avaliado com 5 de um total de 5 estrelas

We purchased tickets for Liverpool v Fulham in the Anfield Beat lounge. It was for 8 of us all family. It was great from start to finish, you can go in the lounge 3hrs before kick off and 1hr afte... Ver mais

Avaliado com 5 de um total de 5 estrelas

Booking was very easy, much better than Saints own ticket app, season ticket holders that can’t purchase Wembley tickets in allocated window. Hopefully we shall have ticket information soon. Andy

Detalhes da empresa

  1. Venda de Ingressos para Eventos
  2. Serviço de Soluções de Tecnologia para Eventos
  3. Comércio online

Sobre Seat Unique

Escrito pela empresa

SPORT MUSIC CULTURE

About Us

Seat Unique is the leading provider of premium tickets and experiences helping fans get exclusive access to popular live events.

Our Mission

It’s our mission to make VIP experiences accessible to every fan. Whether you are treating yourself or celebrating a special occasion, there are options to suit all tastes and budgets.

A wide range of sports hospitality packages and VIP concert tickets are bookable through our safe and secure online platform 24 hours a day, 7 days a week.

We value honesty and transparency. That’s why we work with clubs and venues directly to provide our customers with tickets and packages that are 100% official and guarantee entry to an event.

We pride ourselves on delivering excellent customer service. Our friendly team is always on hand to deliver the best support and advice possible, whatever your query may be.


Informações de contato

Promotion box for Seat Unique

Premium Seats. Premium Moments.

Seat Unique is the #1 destination for premium experiences

4,4

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 72% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Premier League match February 2026

Very impressed with Seat Unique. Bought tickets for an Everton home match. Instructions very clear via email. The package was subsequently upgraded to a higher premium level due to me purchasing an extra ticket. I was very appreciative of this kind offer which made the overall experience very memorable.
T Keane

4 de fevereiro de 2026
logotipo da Seat Unique

Resposta de Seat Unique

Hi Tom,

Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.

We hope to see you again soon!

The Customer Experience Team at Seat Unique

Avaliado com 1 de um total de 5 estrelas

Booking failed

Booking failed. Spoke to customer service who promised to investigate and email back but never heard from them again.

Payment cleared from card and then refunded by Seat Unique so it was not a payment issue.

When I went back to site to try and re-book 2 days later but there was no availability . Had Customer Services responded promptly we could still have re-booked on the day but they didn't (Lost opportunity)

12 de fevereiro de 2026
logotipo da Seat Unique

Resposta de Seat Unique

Hi Steve,

Thank you for your recent call and review, and we are sorry to hear that your payment was rejected.

I am pleased to see that you have managed to secure your tickets.

I apologise that it took longer than expected, but I investigated this with our tech team to ensure it doesn't occur again.

Without getting too technical, there was an API error within the system, meaning that the system could not find seats within the package you were selecting, so the order was not allowed to go through. This was later fixed by our partners, whose API error this was, hence why the booking has now been successful.

Please let me know if I can help further and resolve your experience.

Kind regards,

The Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Booked a match with this company for…

Booked a match with this company for the Aston Villa - Brighton game. Great and reliable. Leave it a little late to send the tickets which I was worried about but they arrived on time!
Have used them again for another match! Definitely recommended

8 de janeiro de 2026
logotipo da Seat Unique

Resposta de Seat Unique

Hi there,

Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.

We hope to see you again soon!

The Customer Experience Team at Seat Unique

Avaliado com 5 de um total de 5 estrelas

Great customer service making a birthday surprise extra special

We were a group of 3 having a birthday surprise for one of the group. We booked the tickets in two separate purchases so I contacted Seat Unique to ask if we could be seated together. I got a reply really quickly confirming that they would put us all next to one another and even better, that they had upgraded us to premium hospitality. They even designed an e-gift card for our friends birthday. It was fantastic customer service even if there hadn’t been the upgrade, but that was special. Thank you Georgia from customer services!

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Seat Unique

Resposta de Seat Unique

Hi Joanne,

Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated. Giorgia sends her thank yous as well :)

We hope to see you again soon!

The Customer Experience Team at Seat Unique

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, enthusiasm and execution, exactly what is needed.

11 de fevereiro de 2026
logotipo da Seat Unique

Resposta de Seat Unique

Hi Mike,

Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.

We hope to see you again soon!

The Customer Experience Team at Seat Unique

Avaliado com 5 de um total de 5 estrelas

Fantastic experience

Fantastic experience, love the club.. The Trinity bar was everything we were looking forward to experience.
Great food… drinks were flowing, the staff were amazing with beautiful smiles very welcoming.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Seat Unique

Resposta de Seat Unique

Hi Neelam,

Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.

We hope to see you again soon!

The Customer Experience Team at Seat Unique

Avaliado com 1 de um total de 5 estrelas

Unable to attend due to illness

Unable to attend due to illness, no transfer or refund available

4 de fevereiro de 2026
logotipo da Seat Unique

Resposta de Seat Unique

Hi Mr Lancaster,

Thank you for your review, and we hope you feel better soon!

I want to provide some context for customers who may be reading this review. Mr Lancaster secured tickets to a racecourse a couple of days prior to the event on the 11th of February.

He has not been in touch with Seat Unique directly, as his point of contact for the order is the venue, as indicated at the bottom of his order confirmation.

A short notice of cancellation leaves little room for the team to be able to help, and we kindly remind customers that tickets are non-refundable as per the terms accepted at the point of purchase.

However, for most events, if you are unable to attend, you can pass tickets on to friends and family.

Kind regards,
The Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Sailed through buying tickets no…

Sailed through buying tickets no problems at all

7 de fevereiro de 2026
logotipo da Seat Unique

Resposta de Seat Unique

Hi there,

Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.

We hope to see you again soon!

The Customer Experience Team at Seat Unique

Avaliado com 5 de um total de 5 estrelas

EASY

EASY, GOOD VISUALS, QUICK & EASY TO BOOK

10 de fevereiro de 2026
logotipo da Seat Unique

Resposta de Seat Unique

Hi Luciano,

Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.

We hope to see you again soon!

The Customer Experience Team at Seat Unique

Avaliado com 5 de um total de 5 estrelas

Bath Races Hospitality

Easy to understand purchase, speedy process and pre-booking query handled well.

11 de fevereiro de 2026
logotipo da Seat Unique

Resposta de Seat Unique

Hi Andy,

Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us. It helps our community and is appreciated.

We hope to see you again soon!

The Customer Experience Team at Seat Unique

Avaliado com 5 de um total de 5 estrelas

Thanks Giorgia del Fosco

You're never quite sure about buying tickets to any event but I have used Seat Unique 3 times now and it's been great. We recently needed to combine three sets of bookings for an Everton game as various sets of friends from US & UK decided to go together. Giorgia del Fosco at Seat Unique sorted it for us; simple, quick & friendly. Thanks Giorgia. 5 stars Seat Unique 👌

9 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy to use app

Very easy to use with clear information on ticket prices and breakdown before booking with follow up email confirmation and ticket receipt information
Had used before and will use again

8 de fevereiro de 2026

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