I’ve had items that are nice and as described but some items - specifically jumpers - smell so badly I’ve returned them. Unlike some reviews I had no problem with the returns process but I resent ha... Ver mais
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Veja o que dizem as avaliações
My order was delivered quickly and well packaged. The clothes are great and excellent makes. Pricing is very reasonable. I can certainly recommend this company
Ive found this company to be really accommodating and responsive. Clothes arrive within a couple of days and are well presented. The prices are very good. I managed to order the wrong size, emailed... Ver mais
Beinging less mobile and also on a limited income, still able to comfortably shop with all the High street and Outlet brands to remain right up to date with the rest of Society when it comes to fashio... Ver mais
Detalhes da empresa
Escrito pela empresa
Surplus and last season stock from big brands. Womens and mens wear saved from destruction or landfill and brought to you at up to 80% off original retail price. Perfect quality clothes at amazingly low prices. Labels have been removed but who needs a label?
Informações de contato
Unit B3 Phoenix Trading Estate, London Road, GL5 2BX, Stroud, Reino Unido
- 01453 297447
- team@secretlabel.co.uk
- secretlabel.co.uk
4,2
Muito Bom
176 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 27% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant company!
Brilliant company! Fantastic bargains and really good customer service.
17 de junho de 2024
Excellent Service and Fast Delivery
Excellent Service and Fast Delivery. Would Recommend
17 de junho de 2024
Fast delivery on my order
Fast delivery on my order. Fair delivery price. Excellent service thank you
17 de abril de 2024
TERRIBLE COMPANY REFUNDS ARE NIGHTMARE…
TERRIBLE COMPANY REFUNDS ARE NIGHTMARE I WILL NEVER ORDER AGAIN FROM THEM
SHIRLEY BAGAN
Article sent back 25th March
STILL NO REFUND
TERRIBLE !!THERE ANSWER IS A COMPLETE LIE I HAVE PROOF IT ARRIVED 24TH MARÇH TODAY 12 April still NO FUNDS !!! SHOKING UNTRUTHS SHOKING
12 de abril de 2024
Avaliação não solicitada
Resposta da Secret Label
Hi Shirley, we are a family run business, and im truly sorry to see there was a delay with your refund, checking your order, we received the item in our warehouse on the 8th april, and refunded you on the 9th april. I do apologise for any mix up or delay in us receiving your refund or refunding your account, if you could check your account it should be in there. Thanks, Zoe
Mens shorts
Mens shorts were ordered unfortunately they were far too big although I ordered a small size. The shorts were of good quality though so it was disappointing. Had to return them which was straight forward.
18 de março de 2024
Consistently excellent site.ease of…
Consistently excellent site.ease of ordering.delivery speedy.nothing to complain about.love this site.
19 de fevereiro de 2024
Good selection of clothing
Good selection of clothing, easy transaction. First time buyer but will use again.
16 de fevereiro de 2024
Resposta da Secret Label
Thats so great to hear, thank you! We love delighting our customers :)
What’s not to like?!
Delighted with my sweater which was so much cheaper than if I’d bought it in store. Very quick delivery & well packed. What’s not to like?!
16 de fevereiro de 2024
Resposta da Secret Label
Thank you so much for ordering with us, it really makes our day to read a happy customer review like this!
Goods exactly as described.
Goods exactly as described - low prices - delivered on time.Can't ask for more!
22 de janeiro de 2024
Great products and service.
22 de janeiro de 2024
Resposta da Secret Label
Thanks so much! We really appreciate your feedback
Great prices on lovely garments
Great prices on lovely garments! Easy order process. Dispatched quickly
18 de janeiro de 2024
Resposta da Secret Label
Thank you for your review, we are very happy to read this :)
Poor Customer Service Returned an item a week ago and still…
Returned an item a week ago and still waiting for.a refund. I sent two emails and no response. Very poor customer service.
22 de janeiro de 2024
Avaliação não solicitada
Resposta da Secret Label
I'm very sorry to read this Ms Curtis, I see that we did respond to you and refund you on the 30th for your return, I do apologise for the delay, we receive many returns in January and it can take up to a week for returns to be processed. I'm glad we were able to resolve this for you.
Alpaca cardigan
Beautiful comfortable cardigan/jacket.
Very easy to wear and much admired.Arrived in time to wear it out to the restaurant on Christmas Day Lunch
20 de dezembro de 2023
I like your swift service…i recieved…
I like your swift service…i recieved the item within two days of purcgase. I will be glad to recomend a friend to your products.
20 de dezembro de 2023
Excellent customer service and…
Excellent customer service and communication, thank you!
18 de dezembro de 2023
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