Super customer service. Quick response to emails and also spoke on the phone to clarify things. Whole process was straight forward but they were also thorough and financially supportive and new in... Ver mais
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From the first online application through to the call with Kayley was a real pleasure Everything carefully explained, questions answered clearly and professionally handled. All steps made clear
A empresa respondeu
Top class service and very quick to completion! Could not thank Selina enough, especially Greg and Kayley who I dealt with along the way! Would 100% recommend to anybody that’s worried about applying... Ver mais
A empresa respondeu
David who rang me was great, he explained everything in full, he was also very sympathetic due my recent bereavement of my father. He gave me time to process everything before making any decisions... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Selina Finance is the new way to finance large purchases. Our loans are designed specifically for homeowners like you. Use the equity you've built up in your property to unlock from £10k-£500k at low rates. Get unrivalled flexibility with a HELOC (Home Equity Line of Credit) or a fixed amount on day one with a Homeowner Loan.
Informações de contato
103-105 Bunhill Row, EC1Y 8LZ, London, Reino Unido
- 02045258044
- hello@selinafinance.co.uk
- selinafinance.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Professional and Friendly
From making the initial enquiry I was given an option to make an appointment to discuss needs and products available. This meant that my husband and I were able to set aside some time when it was convenient. The telephone call was received on time and David was extremely knowledgeable and helpful. Documentation was sent in a timely manner and the whole process has been seamless from the start. All extremely professional and friendly.

Resposta da Selina Finance
Highly recommended
I can't thank the Team at Selina Finance enough for helping me arrange a HELOC. It took 4 days to receive the money after the application was agreed. Special thanks to David Spencer who crunched all the numbers, he was so patient and guided me through the process, explaining all the different permutations of the differrnet options and doing his due diligence. All the team are professional, friendly and helpful. The uploading of documents and signatures was done seamlessly online. I've been thinking about it for a year and wish I had done it sooner, I know its a cliche but a huge weight of worry has been lifted from my shoulders and cleared my mind. Huge thanks to them all.

Resposta da Selina Finance
Excellent experience from start to…
Excellent experience from start to finish amazing staff kept me fully updated and couldn’t be any nicer. Darcie was faboulous and very helpful

Resposta da Selina Finance
Amazing from start to finish
Amazing from start to finish a big thankyou to you all, no problems always kept in touch if needed anything and kept us up to date

Resposta da Selina Finance
Really great customer service and very…
Really great customer service and very easy process to follow. Chloe and Greg were great case managers and were really helpful in selecting the right product and made it a really simple process. Thanks so much!

Resposta da Selina Finance
Great !
Leanne went the extra mile to get our application through and kept us informed at all stages.

Resposta da Selina Finance
Jack and Leanne were amazing
Jack and Leanne were amazing. They made the process very simple and took the time to explain things clearly and simply. This would have to be the best way to get a loan that I’ve used in years. The interest rates and repayments are very very reasonable - I’ll be recommending Selina to friends

Resposta da Selina Finance
Zainab was a massive help!
I work for a third party mortgage broker tle and i was simply blown away by the support and help shown by Zainab. it was essential we received a redemption statement to help close an application for a client. instead of getting it back in three working days Zainab turned it around within an hour! amazing work and we were able to help close on the deal with our client today! truly great work.
Special shout out also to our BDE Keely who is always on hand to help.

Resposta da Selina Finance
I did not think this would be so simple…
I did not think this would be so simple!
Chloe and Darcie were fantastic!! Made everything easy and stress free.
Took just over 3 weeks from start to finish, that was only due to having to wait for the surveyor company. As soon as the surveyor company sent the report I had the funds in 24 hours!
I would highly recommended Selina Finance

Resposta da Selina Finance
He was really kind to me and respectful…
He was really kind to me and respectful and seems to do more than I was expecting

Resposta da Selina Finance
Excellent service
Selina Finance were very helpful throughout the whole process. Explained each stage well and offered good advice and ensured the funds were with us as early as possible. Would recommend.

Resposta da Selina Finance
Very friendly and helpful through the…
Very friendly and helpful through the process.

Resposta da Selina Finance
What a fab quick process and helped us…
What a fab quick process and helped us loads professional and everything done in a couple weeks thank you

Resposta da Selina Finance
Help with Loan
I recently worked with Selina Finance to secure a loan, and I couldn’t be more impressed with the level of service and support I received throughout the entire process. From my first enquiry to the final approval, their team was knowledgeable, attentive, and genuinely committed to helping me find the best solution for my needs.
They explained every step clearly, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. The communication was excellent, and I always felt informed and confident in the decisions being made.
Thanks to JP and the team, I was able to secure the loan I needed efficiently and with complete peace of mind. I would highly recommend them to anyone looking for reliable, professional financial assistance — they truly went above and beyond.

Resposta da Selina Finance
Good service
Staff were well informed, professional and friendly. Process was easy. Outcome was quick. All in all pleased with the service from Selina Finance.

Resposta da Selina Finance
Professional advice
Professional advice, tailored to our needs and expectations.
Also fast resolution.
The fact that everything is completed online makes it an easier and better experience.
Thank you Scott and Darcie.

Resposta da Selina Finance
They make sure you can afford a loan…
They make sure you can afford a loan and are very thorough

Resposta da Selina Finance
Best decision made going with Selina…
Best decision made going with Selina Finance. Staff are super friendly and made the application process stress free! Would highly recommend 🌟 Very happy customer.

Resposta da Selina Finance
Excellent, fast , friendly and efficient
Excellent Service – Fast, Friendly & Efficient
I had a fantastic experience from start to finish. The staff were friendly, efficient, knowledgeable, and incredibly helpful throughout the whole process. I called on Thursday and had the money in my account by Monday — I honestly couldn’t believe how quick and smooth it was.
This has been the most efficient way I’ve ever borrowed money, and I’m extremely happy with the service I received.
A special thank you to Chloe and Greg for their outstanding support — they were professional, reassuring, and made everything straightforward.
Top tip: prepare your income and outgoings beforehand and have your documents ready when you call. It makes the whole process even quicker and easier.
Highly recommend!

Resposta da Selina Finance
I found them very pushy
I found them very pushy, he couldn't even get my finances right , and just kept blaming Experian credit score. He kept on that I needed to borrow more money etc. when I said I was going to think about it first, and talk to my family, he put the phone down on me. Very rude I wouldn't recommend you to any one . Was very unhappy with the service.

Resposta da Selina Finance
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