Super customer service. Quick response to emails and also spoke on the phone to clarify things. Whole process was straight forward but they were also thorough and financially supportive and new in... Ver mais
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Veja o que dizem as avaliações
From the first online application through to the call with Kayley was a real pleasure Everything carefully explained, questions answered clearly and professionally handled. All steps made clear
A empresa respondeu
David who rang me was great, he explained everything in full, he was also very sympathetic due my recent bereavement of my father. He gave me time to process everything before making any decisions... Ver mais
A empresa respondeu
Top class service and very quick to completion! Could not thank Selina enough, especially Greg and Kayley who I dealt with along the way! Would 100% recommend to anybody that’s worried about applying... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Selina Finance is the new way to finance large purchases. Our loans are designed specifically for homeowners like you. Use the equity you've built up in your property to unlock from £10k-£500k at low rates. Get unrivalled flexibility with a HELOC (Home Equity Line of Credit) or a fixed amount on day one with a Homeowner Loan.
Informações de contato
103-105 Bunhill Row, EC1Y 8LZ, London, Reino Unido
- 02045258044
- hello@selinafinance.co.uk
- selinafinance.co.uk
4,8
Excelente
665 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing service
I cannot fault the service I have received it has been amazing!!
Huge thank you to Sam, Kayley and Paige for all of your help.
Sam was fantastic chasing everything and keeping me informed - thank you so much!
27 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear you had a positive journey with Selina, and we really appreciate you taking the time to leave a review.
Great service
Great service. Understanding, helpful, great advice and support. Quick process from start to finish.
14 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for the great review. Our team works hard to make the process as smooth as possible, so it’s fantastic to know you felt supported throughout. We’re always here if you need us again.
Great customer service very easy to…
Great customer service very easy to deal with and from start to finish from first phone call to funds was two days. Very simple process couldn’t recommend enough!
26 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thanks for the wonderful feedback! We’re so pleased you had a great experience. It means a lot to the whole team. Don’t hesitate to get in touch if we can help again in the future.
Great service
Chloe managed my case and delivered outstanding service from beginning to end. The process was quick, clear, and straightforward, and the support and communication were excellent throughout.
19 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear you had a positive journey with Selina, and we really appreciate you taking the time to leave a review.
Very helpful and understanding staff
24 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
We really appreciate you taking the time to share your experience. It’s great to hear that our team and service made a positive difference. We’ll be here if you ever need support in the future.
Simple, reliable and a trustworthy team
The simplicity of the process made it reasonably painless and I was amazed at how quick it was.
The really nice surprise for me was the staff I spoke with. Chloe was amazing and her personal insights helped massively. She provided good advice, in an easy to understand manner and there were no false promises - she and the team delivered exactly what they said they could and when the said they would...a seemingly rare thing nowadays.
Sam and Paige on the case manager teams were also really good and very helpful.
25 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for such a thoughtful review. We’re so pleased to know your experience with Selina was a positive one. Stories like yours help others feel confident in choosing us, and we’re grateful you took the time to share it.
The process of applying was guided by…
The process of applying was guided by staff who are customer centred .
25 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thanks for the wonderful feedback! We’re so pleased you had a great experience. It means a lot to the whole team. Don’t hesitate to get in touch if we can help again in the future.
Great company to deal with
I found the overall experience of working with Selina to be very straight forward and easy. James was extremely helpful and although I haven’t gone through the whole process yet….so far so good. Everyone I have spoken to has been super helpful and friendly.
25 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for the great review. Our team works hard to make the process as smooth as possible, so it’s fantastic to know you felt supported throughout. We’re always here if you need us again.
Staff are very professional and guide…
Staff are very professional and guide through the loan process, kept me updated, it took only few days to have funds in my account, Jack and Leanne were very supportive.
24 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thanks for the wonderful feedback! We’re so pleased you had a great experience. It means a lot to the whole team. Don’t hesitate to get in touch if we can help again in the future.
Easy application
Easy application. The gent I spoke to on the phone was very proffesional and friendly.
24 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
We appreciate you taking the time to share your experience. It’s great to hear that our team and service made a positive difference. We’ll be here if you ever need support in the future.
Professional and sound advice
Professional and sound advice and went through options available in an understandable way
Funds obtained quickly and everyone was helpful and friendly
20 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for the great review. We’re always here if you need us again.
Resposta da Selina Finance
We really appreciate you taking the time to share your experience. It’s great to hear that our team and service made a positive difference. We’ll be here if you ever need support in the future.
Nice easy process completing the forms
Nice easy process completing the forms
19 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for the great review. Our team works hard to make the process as smooth as possible, We’re always here if you need us again.
Efficient prompt friendly service
Efficient prompt friendly service
19 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
We really appreciate you taking the time to share your experience. It’s great to hear that our team and service made a positive difference. We’ll be here if you ever need support in the future.
James and Greg have very efficient in…
James and Greg have been very efficient in all aspects of communication and answering any questions or concerns. Thanks to all the team @ Selina.
16 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for the great review. Our team works hard to make the process as smooth as possible, so it’s fantastic to know you felt supported throughout. We’re always here if you need us again.
The team at selina are extremely…
The team at selina are extremely helpful and knowledgeable, answer all questions and are very professional. From starting the application to receiving the loan, it's been smooth running.
18 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for the great review. Our team works hard to make the process as smooth as possible, so it’s fantastic to know you felt supported throughout. We’re always here if you need us again.
Great service!
Great and easy set up. Really helped us out in a short space of time. Would highly recommend.
18 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thanks for the wonderful feedback! We’re so pleased you had a great experience. It means a lot to the whole team. Don’t hesitate to get in touch if we can help again in the future.
Selina finance have been the best
Selina finance have been the best, they have helped and advised making it all a smooth journey and explained everything so you understand. The staff are the nicest and helpful people you can come across and want to thank you so much.
17 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear you had a positive journey with Selina, and we really appreciate you taking the time to leave a review.
Both Chloe and Darcie have been great…
Both Chloe and Darcie have been great throughout this process, professional, friendly and polite.
A pleasure to deal with
16 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
We really appreciate you taking the time to share your experience. It’s great to hear that our team and service made a positive difference. We’ll be here if you ever need support in the future.
Professional and Friendly
From making the initial enquiry I was given an option to make an appointment to discuss needs and products available. This meant that my husband and I were able to set aside some time when it was convenient. The telephone call was received on time and David was extremely knowledgeable and helpful. Documentation was sent in a timely manner and the whole process has been seamless from the start. All extremely professional and friendly.
17 de março de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for the great review. Our team works hard to make the process as smooth as possible, so it’s fantastic to know you felt supported throughout. We’re always here if you need us again.
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