Super customer service. Quick response to emails and also spoke on the phone to clarify things. Whole process was straight forward but they were also thorough and financially supportive and new in... Ver mais
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From the first online application through to the call with Kayley was a real pleasure Everything carefully explained, questions answered clearly and professionally handled. All steps made clear
A empresa respondeu
David who rang me was great, he explained everything in full, he was also very sympathetic due my recent bereavement of my father. He gave me time to process everything before making any decisions... Ver mais
A empresa respondeu
Top class service and very quick to completion! Could not thank Selina enough, especially Greg and Kayley who I dealt with along the way! Would 100% recommend to anybody that’s worried about applying... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Selina Finance is the new way to finance large purchases. Our loans are designed specifically for homeowners like you. Use the equity you've built up in your property to unlock from £10k-£500k at low rates. Get unrivalled flexibility with a HELOC (Home Equity Line of Credit) or a fixed amount on day one with a Homeowner Loan.
Informações de contato
103-105 Bunhill Row, EC1Y 8LZ, London, Reino Unido
- 02045258044
- hello@selinafinance.co.uk
- selinafinance.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
From start to finish the process for…
From start to finish the process for our loan has been smooth , customer service has been outstanding thank u

Resposta da Selina Finance
Exceptional customer service
Exceptional customer service, very polite and informative. Highly recommend!

Resposta da Selina Finance
Selina have always been helpful…
Selina have always been helpful and hope they can help me again. Their understanding to your situation is non-judgemental and caring. Hopefully they will be able to help me again soon.

Resposta da Selina Finance
My experience with Selina finance has…
My experience with Selina finance has been really straightforward. The team explain things in detail and make sure you fully understand what is being explained to you. My original call with JP was brilliant and he is a credit to the company.

Resposta da Selina Finance
Throughout the process Selina finance…
Throughout the process Selina finance staff were incredibly supportive, professional and efficient. James, Darcie & Sam have all gone above and beyond to support me throughout the process. From application to funds in the bank was in total around 10 days including a bank holiday weekend! Communication from James during the Initial call to support me was absolutely impeccable and you could hear he was truly dedicated to finding the best possible solution for me. Darcie as my case manager was fabulous! She communicated clearly and responded to my queries and questions instantly. Sam who helped with the document aspect of it was kind, professional and extremely helpful. I couldn’t recommend the company enough. The staff genuinely care, they have such a wealth of knowledge and finding the right option and support is at the forefront of every aspect. This money will have a huge impact on mine and my son’s life. For that I will be forever grateful. Thank you Selina finance and of course, what an awesome name 😉

Resposta da Selina Finance
Very quick and extremely thorough…
Very quick and extremely thorough service. We were looked after by Chantelle and Leanne who kept us updated every step of the way. The advice we received took all of our needs into account to find the best solution for us.
8 days from initial enquiry to receiving funds, including a weekend and a bank holiday.
Fantastic professional company.

Resposta da Selina Finance
The team were fantastic from the very…
The team were fantastic from the very start. All my loan options were fully explained and didn’t put any pressure on me to make a decision. The loan is a life changing event which will allow us to make essential home improvements. I cannot thank James & David enough for all their patience and time spent on my case. If I could leave 10stars I would! The team is phenomenal- thank you all so much :)

Resposta da Selina Finance
Fantastic Experience
Chloe, Paige and all of the team are a credit to Selina and have been so helpful throughout the process. Obviously, it is a major decision to borrow but they have such a calm, helpful and friendly approach to customers that it made the whole process a pleasure. They communicated throughout and the whole thing was completed from start to finish in a week. It will make a huge difference to our lives and I can't thank them enough for their help and support.

Resposta da Selina Finance

Resposta da Selina Finance
Horrible was told I can afford it then…
Horrible was told I can afford it then said no I even told them I have extra income through my husband and I done all the things they asked but nope didn’t even get a call I had to call them I’m not happy at all and my advisor refusing to speak to me every time I called

Resposta da Selina Finance
Genuinely great experience
Genuinely great experience. Was recommended by our solar provider and after shopping around found they had the best rates. Chloe was professional, quick, clear and very helpful. Really impressed by the clarity and efficiency of their service.

Resposta da Selina Finance
So far my experience has been very…
So far my experience has been very positive with selina

Resposta da Selina Finance
Professional and friendly advice
Professional and friendly advice, best customer service I’ve received in years. This could have been a daunting experience, consolidating debts and a bit extra for home improvements, it was far from that. After a review of my current situation and future needs I was offered a number of options which we worked through together. My initial appointment was Friday morning and funds in my account Tuesday afternoon. Huge thank you to Chantelle and Leanne, dream team!

Resposta da Selina Finance
Really strong rapport from start with…
Really strong rapport from start with staff to that really helped me resolve my queries. Efficiently and professional dealt with at all times.

Resposta da Selina Finance
You are a person not just a number with Selina Loans
I wanted a loan to consolidate my cc debt. I went to Nationwide, I was given a DIP and then declined saying there was something on my file. There is nothing on my file, I dont think they wanted to lend while I had debts. They didnt know my story, just a number to them.
I found Selina loans, applied and James called me, discussed my situation and he was happy with my intentions. Several emails, uploading docs, being informed by Darcie of my loans progress, I have now received the funds. I have paid everything off and now a light at end of tunnel. I cant thank you all enough.

Resposta da Selina Finance
Great company to work with & all the…
Great company to work with & all the staff are friendly & extremely helpful. Getting some of the paperwork is a pain when you have to do it more than once but that’s the only downside.
Would highly recommend using.

Resposta da Selina Finance
Great service
The advisor (Chantelle) was very helpful, very knowledgeable and talked through everything i great detail. The whole process was slick and quick from start to finish.

Resposta da Selina Finance
Professional Service
Very helpful staff, professional quick service, quality company
Highly recommended

Resposta da Selina Finance
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