Jordan and Aaron did an excellent job of the installation. Very happy with their workmanship, clean and tidy. They explained the product professionally and left with us knowing everything we needed to... Ver mais
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Veja o que dizem as avaliações
We had a Stairlift fitted yesterday in my mother's house. The installer was a young girl called Eilidh Rouse. She phoned to give us one hour's notice, turned up on time and preceded to make an absol... Ver mais
A empresa respondeu
We phoned on Thursday and could have had someone out the following day but we chose to wait for a couple of days. Jordan arrived dead on time having phoned beforehand to let us know he was on the way.... Ver mais
Had a stairlift fitted today by Raith from senior stairlifts. Very happy with job job, attention to detail was very good and he was very pleasant. Highly recommended
Detalhes da empresa
Sobre Senior Stairlifts
Escrito pela empresa
About us.
Here at Senior Stairlifts, our mission is to offer a simple, no-nonsense process that gets the right stairlift for yourself or a loved one, installed at a great price. We have proudly supported clients across the UK – Our friendly and knowledgeable engineers ensure each stairlift is fitted with the guaranteed peace-of-mind you can always expect here at Senior Stairlifts.
Informações de contato
Zeal Court, LS19 7BN, Leeds, Reino Unido
- 0800 995 6019
- contact@seniorstairlifts.co.uk
- seniorstairlifts.co.uk
4,7
Excelente
179 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor communication
My mother was priority as she was in hospital and needed a repair to her stair lift so they did try to fit her in quickly.
However, the first time they allocated no one turned up. I phoned the office and someone said the engineer would be there at 7pm but they did not turn up at all. There was no communication.
The next day the engineer came at 9am but did not have any batteries despite me telling them the problem and make of lift so they knew what to bring. He said he would call back later, but never did. No communication.
The following morning he did arrive at 9 and did the job.
We were then charged more than had been quoted over the phone.
However, in fairness to the company, they have fully investigated what happened and put measures into place to prevent this happening again and given a full refund.
28 de julho de 2026
Avaliação não solicitada
Tony was very polite and pleasant man…
Tony was very polite and pleasant man very professional
3 de agosto de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Hi Christopher, Thank you! Tony's a polite, professional chap and we're really pleased he looked after you so well. Appreciate the kind words!
Excellent service …
The person that fitted the lift was great and explained everything and i would gladly recomend you to anyone
1 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you, we really appreciate that! It's great to hear our engineer explained everything clearly and left you confident with your new lift. A recommendation to friends and family means a lot, thank you!
Darren came on sunday and was very…
Darren came on sunday and was very informative, he filled us with confidence and put us at ease when buying a stairlift.
Jordan and Arran came to install my stairlift and they are 2 lovely men, extremely efficient and did an excellent job installing my new stairlift.
29 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you, this is wonderful to read! Buying a stairlift is a big decision, so it means a lot that Darren put you at ease from the start, and that Jordan and Arran carried that right through to a smooth, efficient install. We're delighted the whole experience felt so reassuring. Enjoy your new stairlift!
Dougie called to rectify a fault- very…
Dougie called to rectify a fault- very pleased
27 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you! We're really pleased Dougie got the fault sorted for you. Appreciate it!
The fitter raith was fantastic today…
The fitter raith was fantastic today with my grandmother,he really put at her at ease,explained the process clearly an thoroughly,brilliant service from him
25 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you, this is lovely to hear! Putting your grandmother at ease and explaining everything clearly is exactly what we hope for, and we're so pleased Raith looked after her so well. Wishing her all the best with the new stairlift
Denise and Sean were extremely…good and made you feel confident.
Denise ,Darren , Sean were extremely efficient and very pleasant. We would be very grateful if these two gentlemen,could be the ones to fit the stair lift for us.Thank you.
Denise is a credit to your company ,
22 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you, this is so kind! Denise really is a credit to the team, and we're delighted Darren and Sean made such a good impression too. We'll certainly do our best to line up the right team for your install, and we're looking forward to getting your stairlift fitted. See you soon!
Arran came promptly to fit the parts to…
Arran came promptly to fit the parts to my stairlift previously ordered, happy for him to come again
22 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you! We're really pleased Arran came out promptly and got the parts fitted for you, and we'd be glad to send him again whenever you need us. Take care!
Excellent installation
We had a Stairlift fitted yesterday in my mother's house. The installer was a young girl called Eilidh Rouse. She phoned to give us one hour's notice, turned up on time and preceded to make an absolutely fantastic job of fitting the stairlift, never stopped, even when offered tea and a sandwich.
After installation she spent time going over the operation with myself and mum, making sure we were happy.
This company should be proud of her professional attitude.
21 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you, what a wonderful review! Eilidh takes real pride in her work, so it's fantastic to hear she made such a great job of your mother's stairlift and took the time to make sure you were both confident using it. We're very proud to have her on the team. Wishing your mum all the best with it!
Arran came and installed my stairlift
Arran came and installed my stairlift, clean and tidy 10/10
21 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
10/10 is what we love to see, thank you! Arran takes real pride in a clean, tidy install, so he'll be made up with this. Enjoy the new stairlift!
Dougie is an excellent
Dougie is an excellent, professional engineer who was very compassionate. He fixed my lift without a problem.
21 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you, this is lovely to hear! Dougie's not just a skilled engineer but a genuinely caring one, so it's wonderful he got your lift sorted and looked after you along the way. Don't hesitate to give us a shout if you ever need anything.
Great job Steve
This was truly a good reason to have senior stairlifts Steve fit my lift very professional hid the cables very well done a great job very pleased took all the boxes away good clean job 👍
20 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you, this is great to hear! Steve takes pride in the details, tidy cabling, clearing away all the packaging, and leaving you with a clean, professional finish. So pleased you're happy with the job he did. Enjoy your new stairlift!
Reece did a fantastic job nothing too…
Reece did a fantastic job nothing too much trouble, he was efficient and tidy and I will definitely be recommending the senior team to all
18 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
What a lovely review, thank you! Reece takes real pride in getting things done properly and leaving no mess behind, so "efficient and tidy" is music to our ears. A recommendation to friends and family is the biggest compliment we could ask for, so we really appreciate it.
All round great service from ordering…
All round great service from ordering to installation and after sales, thanks to the engineers Aaron and Shaun from S6 3RL
12 de junho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you, this is great to hear! Great service from the first order right through to installation and aftercare is exactly what we aim for, and we're so pleased Aaron and Shaun looked after you so well. Thanks again, and enjoy your stairlift!
Jordan and Shaun were very good
Jordan and Shaun were very good, very friendly and made me feel at ease with my new stairlift. Excellent service
16 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Hi Rita, Thank you for the kind words. We're so pleased Jordan and Shaun made you feel at ease with your new stairlift and gave you excellent service. They'll be delighted to hear it. Enjoy the new lift.
Your fitter for today was kind &…
Your fitter for today was kind & answered all our questions. He did a very good job and cleaned up when he was finished. Can't give you his name but he can come anytime. Thank you
15 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you so much for the kind feedback. We're delighted our engineer answered all your questions, did a great job and left everything clean and tidy. We'll be sure to pass your lovely words on to him. Take care.
Dougie very helpful and polite
Dougie very helpful and polite
15 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you for the kind words. We're glad Dougie was helpful and polite. He'll be pleased to hear it. Take care.
Dougie called today and was very…
Dougie called today and was very pleasant and fixed my lift
14 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you for the kind words. We're glad Dougie got out to you and had your lift fixed. He'll be pleased to hear it. Take care.
Arran came out to repair my stairlift
Arran came out to repair my stairlift, replaced the batteries and it’s now fully back up and running, great guy
11 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Thank you for the kind words. We're pleased Arran sorted your stairlift with a new set of batteries and had it fully back up and running. He'll be chuffed to hear it. Take care.
Excellent service Darren @ Arran cannot…
Excellent service Darren @ Arran cannot be faulted.
10 de julho de 2026
Avaliação não solicitada
Resposta da Senior Stairlifts
Hi James, Thank you for the kind words. We're delighted Darren and Arran couldn't be faulted and gave you excellent service. They'll be pleased to hear it. Take care.
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