The product is innovative and corrects the problem that most products can’t. Absorption! Plain and simple this stuff makes it past all the dead layers of skin because of the applicator so the pro... Ver mais
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Veja o que dizem as avaliações
I have done three treatments so far, can´t see any difference at this point. Easy shipping, but as the other reviewers in here, I am tired of the pushing from the company to buy other products - both... Ver mais
A empresa respondeu
Purchasing was easy. The website provides very clear obvious options for purchase: one time or subscription. You just need to pay attention. Seranova must have listened to the reviews: there wer... Ver mais
A empresa respondeu
I've actually really liked using this product. In the beginning I wasn't really sure if it was going to work but now after 3 treatments I can finally say, its starting to work! I love the feel of my... Ver mais
A empresa respondeu
4,4
Excelente
5 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Profesional product
Profesional product, I hope to see the effects
11 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the product has made a professional impression and we share your anticipation for the results ahead. We look forward to hearing about your journey!
Warm regards,
Seranova ✨
My experience with the website was…outstanding
My experience with the website was wonderful. I liked the before, and after photos made me feel a little bit more comfortable about the purchase. I also like the informational videos which helped me understand and answered a lot of my questions. I have not yet tried the product. This is my first order and everything has been great so far.
11 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the before and after photos and informational videos provided the confidence and clarity you needed to make your purchase. We look forward to hearing about your results once you begin your treatments!
Warm regards,
Seranova ✨
This is my first purchase
This is my first purchase. I have no experience except this is taking longer to purchase than it should be
11 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. We look forward to hearing about your results once your order arrives!
Warm regards,
Seranova ✨
Friends recommend
Friends recommend. After 3 months waiting for results which I know not to expect for 6 months or so. A nuisance moving through site to buy one product--infusion kit. Far too much promoting here and with frequent emails.
11 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for sharing your feedback and we appreciate you giving Seranova a try on your friend’s recommendation.
We requested more information so that we could reach out to you and assist you further, however we did not receive a response. Results do take time and we encourage you to continue with the treatment as consistency is key to seeing the best outcome.
If there is anything we can help with, please don’t hesitate to contact us at info@seranovabeauty.com.
Warm regards,
Seranova ✨
Video after video asking for more money…
Video after video asking for more money for things. Should group all of the things together.
11 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your feedback.
We appreciate your honest suggestion and will ensure it is passed on to the relevant team for consideration. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Don’t waste money—Microneedle instead
My first kit I couldn’t even get the vials open and tried to return. Not only would they not return, then they sent me a second one. Complete scam. I finally managed to use a single vial and using a dermaroller and a better product is vastly superior to this. Both very overpriced, useless packets of product will thrown into the bin.
1 de abril de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for sharing your feedback and we are sorry to hear about your experience.
We did reach out to you with guidance on how to correctly open the serum vials, including video instructions, to make the process as easy and safe as possible. We are sorry if this did not reach you in time or was not as helpful as it should have been.
We can also confirm that your subscription was cancelled when you reached out to us. If there is anything further we can assist you with, please don’t hesitate to reach out at info@seranovabeauty.com.
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We are pleased to hear the experience was efficient and informative. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We look forward to hearing about your results once you begin your treatments!
Warm regards,
Seranova ✨
I’m hoping it will really work!
11 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We share your hope and are confident the product will deliver meaningful results with consistent use. We look forward to hearing about your journey!
Warm regards,
Seranova ✨
Product looks promising but too many…
Product looks promising but too many add ons pushed to purchase
11 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the product looks promising and your feedback regarding the additional offers is noted and will be passed on to the relevant team for consideration. Please know that all additional products are entirely optional.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We are pleased to hear the experience was easy to navigate. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Great videos and promotions
Great videos and promotions
10 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the videos and promotions made a positive impression. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Thank you
Thank you. Hopefully what you say Really works
10 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are confident the product will deliver and look forward to hearing about your results. Should you have any questions along the way our team is always available at info@seranovabeauty.com and will be happy to assist!
Warm regards,
Seranova ✨
Cheaper than Botox.
Can't wait to try serenova. it cost the same amount as each payment for my recently cancelled Botox membership. $200 a month then on the 3rd month go in for treatment. Seranova is one of those payments for a 6 month supply. Fingers crossed.
10 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are excited for you to begin your journey and we are confident Seranova will prove to be a worthwhile investment. Six months of treatments for the equivalent of one Botox payment is a wonderful value proposition and we look forward to hearing about your results!
Warm regards,
Seranova ✨
Everything part of the process was easy.
Everything part of the process was easy.
10 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear every part of the process was easy and seamless. We look forward to hearing about your results!
Warm regards,
Seranova ✨
I liked the explanation of each item
I liked the explanation of each item. I look forward to seeing if this works for my skin.
10 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the product explanations were clear and helpful. We share your anticipation and look forward to hearing about your results!
Warm regards,
Seranova ✨
Looking forward to starting!
Learning more about your products helped me finally decide to take the leap
10 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the information provided gave you the confidence to take the leap and we are excited for you to begin your journey. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Looks like a promising product
10 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are confident the product will deliver and look forward to hearing about your results as your treatments progress!
Warm regards,
Seranova ✨
The videos are a bit much—a hard sale
The videos are a bit much—a hard sale. By the end, I was tempted to cancel my order.
10 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your honest feedback.
We are glad you persisted and we appreciate you sharing your perspective. Your comments regarding the videos will be passed on to the relevant team for consideration as we are always looking to improve the overall experience.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
Ordering easy but reorder of…
Ordering easy but reorder of subscriptions need to be simplified
10 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your feedback.
We are pleased to hear the initial ordering process was straightforward and your feedback regarding the subscription reorder process is genuinely appreciated and will be passed on to the relevant team for consideration.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
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