I have done three treatments so far, can´t see any difference at this point. Easy shipping, but as the other reviewers in here, I am tired of the pushing from the company to buy other products - both... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I've actually really liked using this product. In the beginning I wasn't really sure if it was going to work but now after 3 treatments I can finally say, its starting to work! I love the feel of my... Ver mais
A empresa respondeu
Purchasing was easy. The website provides very clear obvious options for purchase: one time or subscription. You just need to pay attention. Seranova must have listened to the reviews: there wer... Ver mais
A empresa respondeu
Customer support was amazing from the start answering my questions. After the first treatment, I was amazed with how good my skin felt. It felt smoother and the color looked more bright and even. I wo... Ver mais
4,4
Excelente
5 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Seranova
Thank you for your review.
We are pleased to hear the information provided has been enlightening. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Too many ads
17 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We are pleased to hear the ordering process was simple and straightforward. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Quick question, got a quick answer
I had a quick question and sent an email, I got an instant reply and was amazed as she also foreseen more info that was useful as well. I know moving forward on this new journey I will have instant support.
Cathy Garner
15 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
An instant response that also anticipated your needs before you even asked is a truly wonderful example of the proactive and attentive support we strive to deliver. Knowing you feel confident moving forward with that level of support behind you means everything to us.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
I’m looking forward to seeing results!!
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We share your excitement and look forward to hearing about your results as your treatments progress!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We are pleased to hear the information provided has been helpful and informative. We look forward to hearing about your results!
Warm regards,
Seranova ✨
I felt that I had a good experience…
I felt that I had a good experience except that I didn't realize that you would need to buy so many different other items which really is going to hurt my bank account. I just hope that what I purchased today really works If it does it will be worth every cent I paid.
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We want to assure you that all additional products are entirely optional and the core product is designed to deliver great results on its own. We are confident your purchase will prove well worth it and our 90 day money back guarantee means your investment is fully protected.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
The upsale videos Were too long
The upsale videos Were too long
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. We look forward to hearing about your results!
Warm regards,
Seranova ✨
I had a concern and received a response…
I had a concern and received a response and a solution immediately. My experience with their costumer service was excellent.
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are truly pleased to hear your concern was addressed immediately and with an effective solution. That is precisely the standard of care we strive to uphold for every customer.
We look forward to your continued results!
Warm regards,
Seranova ✨
Too much plus selling!!
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. Please know that all additional products are entirely optional.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
I didn’t like all the extras that were…
I didn’t like all the extras that were suddenly needed. Otherwise I’d rate you all 5 stars..
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We appreciate your honest feedback and want to assure you that all additional products are entirely optional and the core product is designed to deliver great results on its own. Your comments will be passed on to the relevant team for consideration.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We look forward to hearing your thoughts once you begin your treatments!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We are confident the product will deliver and look forward to hearing about your results. Should you have any questions along the way our team is always available at info@seranovabeauty.com and will be happy to assist!
Warm regards,
Seranova ✨
It was easy to navigate the process.
It was easy to navigate the process.
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the process was easy to navigate. We look forward to hearing about your results!
Warm regards,
Seranova ✨
The seranova microneedling system is…
The seranova microneedling system is the best out of the 3 I have tried. I tried the collagen mask as a one time buy, but after using the mask once my skin felt firmer so I added the subscription
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
Being the standout choice after trying three different systems is a truly meaningful endorsement and we are delighted the collagen mask delivered such immediate firmness that you decided to subscribe. We look forward to your continued progress!
Warm regards,
Seranova ✨
Stay away, far away. Seranova's cut-paste response is insincere. I never subscribed yet you accuse me of doing so. Shame on you.
Stay away. These guys are deceptive. I paid for a one-time order. They switched me to a subscrption. They implied it was MY choice but I have proof to the contrary. Seranova doesn't care about the time and stress it takes to undo this kind of mess. Also, they have a ton of AI infomercials you must watch prior to checking out. You feel like a kid waiting for school to end.
Their business bait-and-switch reflects poorly on their product. Save your money sisters.
10 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for sharing your feedback and we are sorry to hear your experience did not meet your expectations.
We would like to clarify that we are unable to switch customers to a subscription without their selection. Both our subscription and one-time purchase options are clearly displayed on our product page with their respective pricing, and the order is placed based on whichever option is selected at checkout. We are sorry if this caused any confusion.
We can confirm that your subscription was successfully cancelled when you reached out to our support team. If there is anything further we can assist you with, please don’t hesitate to reach out at info@seranovabeauty.com.
Warm regards,
Seranova ✨
Exited waiting on my product
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the excitement and look forward to hearing about your results once your order arrives!
Warm regards,
Seranova ✨
Very easy to order
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the ordering process was seamless. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Looks like very amazing products
Looks like very amazing products. Can wait to use them.
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We share your excitement and look forward to hearing about your results once you begin your treatments!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We are truly pleased to hear it and look forward to your continued results!
Warm regards,
Seranova ✨
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