I have done three treatments so far, can´t see any difference at this point. Easy shipping, but as the other reviewers in here, I am tired of the pushing from the company to buy other products - both... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I've actually really liked using this product. In the beginning I wasn't really sure if it was going to work but now after 3 treatments I can finally say, its starting to work! I love the feel of my... Ver mais
A empresa respondeu
Purchasing was easy. The website provides very clear obvious options for purchase: one time or subscription. You just need to pay attention. Seranova must have listened to the reviews: there wer... Ver mais
A empresa respondeu
Customer support was amazing from the start answering my questions. After the first treatment, I was amazed with how good my skin felt. It felt smoother and the color looked more bright and even. I wo... Ver mais
4,4
Excelente
5 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It contained needed information.
19 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the information provided was helpful and relevant. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Do not do business with this company!
The microneedling kits are easy to use but are not effective. The needles are .25-.50 long - way too short to be effective. Needles have to be 1.0 (1.5 is better) to work. I wasted months with no results. The 100% guarantee is only on packages that haven't been opened. You must send a photo to prove it. The only good thing about this company is their lovely customer service staff. Don't take your justifiable frustration out on them. It's not their fault.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for sharing your feedback and for your kind words about our customer service team. That truly means a lot to us.
We would like to clarify an important distinction: our 30-Day Return Policy and our 90-Day Money-Back Guarantee are two completely separate policies. The requirement for the product to be unopened applies only to the return policy and is not a condition of our 90-Day Guarantee, which is designed for customers who have used the product and not seen the results they were hoping for from their first order.
We have reviewed your case and can confirm that your refund has already been issued and your issue has been fully resolved by our team. We hope this brings the matter to a satisfactory close.
If there is anything further we can assist you with, please don’t hesitate to reach out at info@seranovabeauty.com.
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We are pleased to hear the information provided has been helpful. We look forward to hearing about your results!
Warm regards,
Seranova ✨
I've have been using for 8 weeks and…
I've have been using for 8 weeks and have notice a difference in my wrinkles. The depth of them have lessened, they are not as profound as before. I am going to continue to see where it will take me. This is a first product that I've used that I have seen results. I'm 63yrs old.
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
Visible reduction in the depth of wrinkles after just eight weeks at 63 is a truly encouraging result and a wonderful sign of what continued consistent use will deliver. Being the first product to show real results is a truly meaningful endorsement.
We look forward to your continued journey!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We share your excitement and look forward to hearing about your results once your order arrives!
Warm regards,
Seranova ✨
Easy and quick
18 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the experience was easy and quick. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We look forward to hearing your update in three months and are confident the results will speak for themselves!
Warm regards,
Seranova ✨
This product is great
This product is great! My estheticion asked me what I use because my skin looks and feels great!
18 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
Receiving a compliment from your own esthetician on the look and feel of your skin is one of the most meaningful endorsements possible. We are truly delighted the product is delivering such impressive results and look forward to your continued progress!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. We look forward to hearing about your results!
Warm regards,
Seranova ✨
The depth required to repair collagen
I like the discounts. The add on introduction was too long. It felt like I was being pressured to buy them. The explanations were clear and made sense to try them but I didn’t like feeling pressured.
18 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the discounts and explanations were appreciated and your feedback regarding the length and pressure of the add on presentations is genuinely noted and will be passed on to the relevant team for consideration. Please know that all additional products are entirely optional.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
The information is helpful but took too…
The information is helpful but took too much time
18 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your feedback.
We are pleased the information has been helpful and your comments regarding the time it takes will be passed on to the relevant team for consideration.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
Ease of ordering
18 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the ordering process was seamless. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We are pleased to hear everything was explained clearly and in detail. We look forward to hearing about your results!
Warm regards,
Seranova ✨
too many continuous add ons
18 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. Please know that all additional products are entirely optional.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
The information is good but pushing…
The information is good but pushing product after product after product can be a little annoying. I can appreciate the discounts but I would like to try one product and know that it will work before I spend money on several more.
17 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your honest feedback.
We completely understand your perspective and appreciate your measured approach. Please know that all additional products are entirely optional and the core product is designed to deliver great results on its own. Your feedback will be passed on to the relevant team for consideration.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
Clear explanation …
The process was explained clearly with the visual representation of people who used this product.
17 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the visual representations and clear explanations helped make the process easy to understand. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Confidence
Enjoyed it for a while then it got to long and kept adding more and more
17 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your feedback.
We appreciate your honest perspective and will ensure your comments regarding the length and additional offers are passed on to the relevant team for consideration.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
You gave me a lot of information on the…
You gave me a lot of information on the products
17 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the product information has been thorough and helpful. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Too many videos trying to get you to…
Too many videos trying to get you to buy more stuff.
17 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. We look forward to hearing about your results!
Warm regards,
Seranova ✨
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