Arrived in good condition, but didn’t pay full cost of shipping so I had to pay an extra fee to get it delivered from the local depot.
A empresa respondeu
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Veja o que dizem as avaliações
Fantastic service, after a mistake of mine Rod was quick to rectify after contacting me about it. Very much appreciated. My Cresties food arrived quickly. Thank you. Highly recommend Serpentia.
A empresa respondeu
Fantastic prices and outstanding customer service. A mistake at my end happened regarding the door number for delivery. I made contact straight away,wasn't an issue. Was sorted out straight away. Woul... Ver mais
A empresa respondeu
Found Serpentia on a Google search as the item i was after is either not available in my area or on line stores are overpriced. I ordered a small pot of Rapashy Super Green for my fish. Less than... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Serpentia Pet Supplies is a UK specialist retailer of reptile supplies, fish food, lighting, heating, supplements and other essential pet care products. We focus on trusted brands, clear product information and dependable customer service.
Informações de contato
Reino Unido
- serpentia-pet-supplies.uk
4,6
Excelente
34 avaliações
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Resposta da Serpentia Pet Supplies
Thanks so much for the kind feedback, Jane — great to hear you were happy with the service, fast delivery and the product. Much appreciated!
Great price for the products with good…
Great price for the products with good pre purchase information.
Quick, free delivery and cheaper than Amazon.
Products arrived well wrapped and in perfect condition.
4 de abril de 2026
Resposta da Serpentia Pet Supplies
Thanks for the fantastic review, Martin — we really appreciate you taking the time to share your experience. It’s great to hear the product information helped before purchase, and that your order arrived quickly, well wrapped, and in perfect condition. We’re really pleased you found great value with us too!
Fantastic prices and outstanding…
Fantastic prices and outstanding customer service. A mistake at my end happened regarding the door number for delivery. I made contact straight away,wasn't an issue. Was sorted out straight away. Would highly recommend this company and will definitely be back.
31 de março de 2026
Resposta da Serpentia Pet Supplies
Thanks so much for the lovely review, Christine — we really appreciate you taking the time to share your experience. We’re glad we could get the delivery door number updated quickly and keep everything running smoothly. It’s great to hear you were happy with the prices and service, and we look forward to welcoming you back again!
Fast delivery and friendly note
19 de março de 2026
Resposta da Serpentia Pet Supplies
Thanks for the lovely review, Lisa — really pleased you were happy with the fast delivery and the friendly note. It’s great to hear those little touches are appreciated, and we look forward to serving you again!
Very happy
Very happy - parcel came in 2 days and was very well packed.
Definitely will use again
12 de março de 2026
Resposta da Serpentia Pet Supplies
Thanks for the great review, Joanne — really pleased your parcel arrived quickly and was well packaged. We really appreciate the feedback and look forward to serving you again!
Serpentia
Found Serpentia on a Google search as the item i was after is either not available in my area or on line stores are overpriced.
I ordered a small pot of Rapashy Super Green for my fish. Less than 48hour and I had this item in my hand. Amazingly quick service and great packaging. Arrived in perfect condition.
I would recommend Serpentia Pet Supplies to anyone. I have save the Web site and will definitely use again in the future.
Thank you. 5 ☆☆☆☆☆ service.
7 de março de 2026
Avaliação não solicitada
Resposta da Serpentia Pet Supplies
Thanks for the brilliant review, Mark — really pleased you found us and that your order arrived quickly and safely. We really appreciate the recommendation and look forward to serving you again.
The fish food order was processed…
The fish food order was processed really quickly and arrived within a couple of days.
19 de fevereiro de 2026
Resposta da Serpentia Pet Supplies
Thanks for the review, Neil — great to hear your order was processed quickly and arrived promptly. We really appreciate you taking the time to share your feedback.
Resposta da Serpentia Pet Supplies
Thanks for the review! Glad your order arrived safely — really appreciate the feedback.
Fantastic service great price very…
Fantastic service great price very quick postage and very well packaged , 5***** seller on Repashy super green shrimp food
10 de fevereiro de 2026
Resposta da Serpentia Pet Supplies
Thanks so much for the great feedback, Steven — really appreciate it. We’re glad you were happy with the price, quick postage, and packaging, and it’s great to hear the Repashy Super Green Shrimp food arrived safely. Thanks again for the 5-star recommendation!
Excellent fast service
24 de janeiro de 2026
Resposta da Serpentia Pet Supplies
Thanks for the great feedback! Really pleased to hear you were happy with the fast service — appreciate you taking the time to leave a review.
Absolutely incredible customer service
Absolutely incredible customer service. Had a minor issue with an order and it was rectified incredibly quickly. Highly recommend. Also very competitive pricing. Will certainly be a returning customer. Keep up the amazing work!
22 de janeiro de 2026
Resposta da Serpentia Pet Supplies
Thanks so much for the great feedback! We’re really pleased we could resolve the issue quickly and that you were happy with the service and pricing. Appreciate the recommendation — see you again soon!
Resposta da Serpentia Pet Supplies
Thanks for the great review! We’re really pleased to hear everything went smoothly from start to finish. Appreciate you taking the time to share your experience.
They sorted out a duplicate order with…
They sorted out a duplicate order with PayPal.good comms,and prompt delivery.
2 de janeiro de 2026
Resposta da Serpentia Pet Supplies
Thanks for the great feedback! We’re glad we could quickly sort out the duplicate PayPal order and keep everything running smoothly. Really pleased to hear you were happy with the communication and delivery — thanks again for taking the time to leave a review.
Very helpful when asking many…
Very helpful when asking many questions, would definitely recommend
6 de outubro de 2025
Resposta da Serpentia Pet Supplies
Thanks so much for the review! We’re really glad we could help answer your questions and make sure you felt confident before ordering. Appreciate the recommendation — always happy to help if you need anything in the future.
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