Alex made sure the inground umbrella stand would fit the existing umbrella which had now been discontinued. This involved a number of texts and measurements. Thank you for all your help.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Shade Australia provided brilliant communication, fast dispatch and the delivery was exceptionally fast too. After placing my order, I realised the following day that I had not ordered enough EasyKl... Ver mais
A empresa respondeu
It took about 27 days from placing the order online to the umbrella arriving at my rural NSW address, and I did have to follow up with both Shade Australia and the freight carrier to track its progres... Ver mais
A empresa respondeu
Best assistance ever - solved our issue immediately. Update: our new base has arrived and is prefect. Thank you Shade Aust and all your team - even your delivery guy was fantastic.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Informações de contato
17, 2565, Ingleburn, Austrália
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Excelente
3 mil avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Shade Australia Pty Ltd
Hi Mark,
Thank you for your five star review!
We're glad to hear that it was easy for you to place an order as a first time customer! This is definitely something we focus on when it comes to our website!
Kind regards,
Alana
very personable & helpful
very personable & helpful
being able to talk with real people is always a win for me
3 de março de 2026
Resposta da Shade Australia Pty Ltd
Hi Caithlin,
Thank you for taking the time to write us a five star review based on your order with us!
We're always happy to help and can guarantee that if you call or message us online, you'll be talking to someone from our office!
Kind regards,
Alana
Easy to select right size
Easy to select right size, prompt delivery, quality fabric
19 de fevereiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Mandy,
Thank you for your five star review!
It's great to hear that you found it easy to find the right size Umbrella Cover for your needs - we have worked so hard to make sure our site is easy to use so we're thrilled about your review!
I'm sure your new Umbrella Protection Cover will do a fantastic job for you for many years to come.
Kind regards,
Alana
Shelta Fairlight
The Shelta Fairlight is an excellent umbrella. It is light, easy to expand and the tilt function is effective. After ordering the umbrella, we needed advice on an umbrella cover and had excellent service via phone. Thank you!
9 de fevereiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Jane,
Thank you for taking the time to write us a fantastic five star review based on your experience with us!
It's wonderful that you're very happy with the features of the Fairlight Centrepost Backyard Umbrella and that you appreciated our over the phone advice regarding your cover!
Kind regards,
Alana
Easy to order
Easy to order. Very happy with product performance in harsh environment.
22 de fevereiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Katrina,
Thank you for your five star review!
We're thrilled to hear how happy you are with your new Cantilever Umbrella Protection cover and how well it protects your umbrella under the harsh Aussie sun!
Kind regards,
Alana
Great product
Easy to find product online. Quick delivery - did feel the delivery amount was a bit high. Product was great, husband ver y happy with the quality. We couldn't find This product locally anywhere.
29 de janeiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Teresa,
Thank you for taking the time to write a review for us!
We're very glad to hear how happy you and your husband are with the quality of your new Shadefix Shade Cloth Fixing Strips! We are looking at getting them stocked in hardware stores but for now we're the only stockists. We'd be happy to have a look at shipping for you if you need more, please don't hesitate to reach out!
Kind regards,
Alana
Absolutely Excellent umbrella had mine…
Absolutely Excellent umbrella had mine for 8years and still in just as good condition as the day I brought it. It is well used and we use it all in all weather conditions. Well worth the money. Just brought another one for another area.
16 de fevereiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Drew,
Thank you so much for taking the time to write us a fantastic five star review!
We're very glad to hear how robust your last Asta Cantilever is - I'm sure your new one will be just as strong!
Kind regards,
Alana
Very quickresponse to order and…
Very quickresponse to order and fantastic product.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Shade Australia Pty Ltd
Hi Russell,
Thank you for the five stars!
We're very glad you're happy with your 303 Fabric Guard - I'm sure it will do a fantastic job at protecting your outdoor fabrics!
Kind regards,
Alana
Everything perfect form order
Everything perfect form order, compunction and delivery
1 de fevereiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Brad,
We're very glad to hear that you are happy with how we processed your order professionally and in good time - I hope your new Umbrella Protection Cover does a fantastic job!
Kind regards,
Alana
Excellent service and prompt delivery
Excellent service and prompt delivery - just what you need from anyone you deal with.
31 de janeiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Greg,
Thank you for your five star review based on the order you made with us!
We're very glad that your received your order quickly and that you were satisfied with the level of service you received throughout your order. I'm sure your new Umbrella Protection Cover will do a great job.
Kind regards,
Alana
Quick and easy to order and fast…
Quick and easy to order and fast delivery right to our door.
31 de janeiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Simone,
Thanks so much for your five star review!
It's great to hear that your Fairlight Centrepost Umbrella was delivered to you quickly and that you found it easy to order online! These are two aspects that we put a lot of effort into so it's fantastic that you noticed!
Kind regards,
Alana
Love it
Prompt delivery, easy assembly, excellent product - it's coping very well with my breezy balcony and looks great. Best umbrella ever.
24 de janeiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Jaqi,
Thanks for your five star review!
We're so glad to hear how happy you are with your new Corso Centrepost Umbrella!
We do our best to ship quickly so it's great that you received your order in good time, and found it easy to assemble!
Kind regards,
Alana
Felt like I was dealing with a…
Felt like I was dealing with a professional company 👌
16 de dezembro de 2025
Resposta da Shade Australia Pty Ltd
Hi Raymond,
Thank you for writing a five star review for us!
We certainly do our best! I hope your BirdNet does a fantastic job for your needs.
Kind regards,
Alana
Shade Australia was very easy to deal with…
Shade Australia was very easy to deal with. Their product was shipped immediately after ordering, and it was exactly as described, and extremely good quality. Would highly recommend them.
29 de janeiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Harry,
Thank you for your five star review!
We're very glad to hear that you had an excellent experience with us when ordering your Umbrella Protection Cover online!
We always do our best to ship as soon as we can so it's great that you received it so quickly, and that you're happy with the quality!
Thank you for your recommendation!
Kind regards,
Alana
Resposta da Shade Australia Pty Ltd
Hi Kelly,
Thank you for taking the time to give us a five star review!
We're very glad to hear that you found it quick and easy to order an Umbrella Protection Cover from our website - that's our aim for all of our customers!
Kind regards,
Alana
….the product we wanted delivered in…
….the product we wanted delivered in record time….thank you
25 de janeiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Garth,
Thanks for your five star review!
We're so glad that you received your order quickly and that you found the right umbrella for you on our website. I hope your Bayview Centrepost Umbrella does a great job!
Kind regards,
Alana
bought two outdoor umbrellas/ happy with both
very happy with our first purchase so bought another- quick delivery that wasn’t out of this world pricing too
25 de janeiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Lisa,
Thank you for taking the time to write us a fantastic review!
We're thrilled to hear that you were so happy with your first umbrella that you got a Sunranger Cafe Series Centrepost Umbrella!
I'm sure it will do a wonderful job for you for many years to come!
Kind regards,
Alana
Resposta da Shade Australia Pty Ltd
Hi Brad,
Thanks for the five star review!
It's great to hear that you found our website easy to order from and that you received your order quickly! We're also glad that you found the Shadefix Strips to be accurately depicted on the website - this is definitely one of the most important aspects we focus on!
Kind regards,
Alana
Fast delivery
Fast delivery. The Umbrella is very easy to manoeuvre and is excellent quality.
23 de janeiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Donna,
We really appreciate you taking the time to give us a five star review and we're so glad that you're happy with the quality of your new Sunhaven Classic Cantilever Umbrella!
I'm sure it will do a terrific job for you for many years to come!
Kind regards,
Alana
Prompt delivery
Great company to deal with. Product was received within 5 business days.
23 de janeiro de 2026
Resposta da Shade Australia Pty Ltd
Hi Ann-Marie,
Thank you for your five star review based on your experience with Shade Australia!
We're very glad to hear that you're happy with how your order went with us and that you received your Shadefix strips in good time!
Kind regards,
Alana
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.