Sheds Direct Ireland Avaliações 

225
•
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought a 12ft X 8ft shed. From the first visit to the showroom, everything worked like clockwork. Salesperson explained the time line of the delivery, fitting and what base needed to be used. Com... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

They didn't take the protective plastic film off before putting bike shed together making it nearly impossible now to remove without dismantling This is mentioned in the "what to expect"... but... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Friendly, knowledgeable staff who took time to explain and show us the variety of sheds available.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Customer service is Second to none! My shed doors got slightly damaged during Storm Barra and without any hesitation, Sheds Direct offered two new doors and installation, all free of charge with new d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Materiais para Jardins

Escrito pela empresa

Sheds Direct Ireland is home to Ireland's most afforadble high quality sheds. We sell Steel Sheds, Wooden Sheds, Cladded Sheds & a range of Garden Products.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

225 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(225)

26 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Super Service

Excellent service from start to finish with Sheds Direct. We were very well looked after when we went to view the shed we'd chosen online. The sales person was so knowledgeable and helpful. We were having a big renovation job done on our garden which was delayed a few times and Sheds Direct were so accommodating. The shed was delivered bang on time, the guys who erected it were fast and efficient and really helpful also. Follow up service also excellent. I could not recommend this company highly enough. Thank you Sheds Direct!

19 de julho de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Thank you for the lovely and detailed review, Deirdre! I'm glad to hear that the experience was great from start to finish - and we really appreciate you taking the time to leave a review. I'll pass your words onto the rest of the team, too.

Enjoy the shed!

Avaliado com 5 de um total de 5 estrelas

Exceptional service from start to…

Exceptional service from start to finish. A massive range to choose from. The full team are a credit to the company. Everyone i encountered were really helpful, answered all my questions and gave great advice on the most suitable shed and accessories to meet my needs. Delivery and installation happened promptly. Installers arrived as scheduled, they were friendly quick and tidy. Sheds direct ireland - Thank You ...Highly recommend!

7 de agosto de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Thank you for the lovely review, Eoin. It's nice to hear that you had a great experience with us here. Enjoy the shed!

Avaliado com 5 de um total de 5 estrelas

Many thanks to Aisling for all her help…

Many thanks to Aisling for all her help and answers to my questions.
Finglas and Naas showrooms are amazing as you can check out all the different shed options.
Ordered mine recently, including service to remove old one.
Thanks.

16 de julho de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Thank you for the lovely review, Dee Dee! I'll pass on your words to Aisling. Enjoy the new shed when it arrives!

Avaliado com 5 de um total de 5 estrelas

Excellent experience with Shed Direct in Naas Road N7

It is an excellent location more closer to south Dublin and Kildare areas.
The customer service was great and the sellers were very helpful in choosing the best shed for me. Instructions on how to fix the shed base I also bought from them were spot on .
Overall, I was satisfied with the shed, shed base, and services rendered.

5 de julho de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Many thanks for your kind review, Charles. I'm glad to hear that you liked our new showroom on the Naas Road. Enjoy the shed!

Avaliado com 5 de um total de 5 estrelas

Staff really helpful in selecting my…

Staff really helpful in selecting my shed and ordering , delivery was quick and efficient

14 de julho de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Thank you, Tony. We're glad to hear that you had a great experience with us!

Avaliado com 5 de um total de 5 estrelas

Excellent customer support

Excellent customer support. Dealt with Louise who was extremely helpful with info and setup

Many thanks,
Ben

23 de julho de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Thanks for the kind review, Ben - I'll pass them on to Louise here.

If you need anything else, don't be afraid to get back in touch!

Avaliado com 5 de um total de 5 estrelas

Really enjoyed the new site in…

Really enjoyed the new site in Kingswood
Glen was extremely helpful and knowledgable

Thanks so much
Ps love the gardens

19 de julho de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Thank you for the kind review, Leanne!
We'll pass on your kind words to Glen, too!

Avaliado com 5 de um total de 5 estrelas

This is the second trailer I have…

This is the second trailer I have bought from sheds direct. The staff I dealt with were so professional and on the ball! A problem with the first item was more than resolved in a flash! That’s why I returned for another one! Service second to none. Thank you again.

30 de maio de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Thanks for the kind review, John. Enjoy the trailer!

Avaliado com 1 de um total de 5 estrelas

We arrived at ten to four on a Saturday…

We arrived at ten to four on a Saturday at their showroom in Finglas. We had our dogs in tow so it took us a minute or two to get into the showroom which was empty except for three ladies behind a counter. We left the showroom to view the sheds in an outdoor area. We were quickly followed by an older lady, from the outlets website I guess her name is Suzanne, Usain Bolt would have been proud at the speed she got to us! She rudely informed us that it showroom was shutting at four, obviously that surprised me as I had expected normal shop hours 5 or 5.30 or even a half day not 4PM???? I explained to the 'lady' that I had come a long way, that I had expected the shop, if open on a Saturday, to open on standard hours. I also explained that I had been on the website and had a good idea what I wanted. She interrogated me and obviously I did not give the correct answers as she was adamant that it was to late to complete the sale!!! NOT IMPRESSED! I have seen reviews on here praising customer service!!! Not on a Saturday at 3.55 when the sun is shining.

7 de junho de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Hi there,

We're sorry to hear that you had a bad experience at our showroom. We pride ourselves on our customer service, (which you have correctly pointed out is often praised in other reviews) so I will ensure that all staff are reminded to be polite at all times.

We strive to advertise our opening hours as much as possible. They are visible on our website, on Google, and Apple Maps and on the walls outside our offices. However, to be fair to our staff and to fall in-line with almost every other retail store in the county, last access to the store is 15-minutes before close. This ensures that our customers can get the appropriate time to arrange a shed order, and it allows our staff to leave work in a timely manner. This is standard practice across the sector.

If you wish to browse our sheds at a later time, our new Naas Road showroom which opened this past weekend, is open 7 days a week and until 5.45pm on Saturdays and 5.30pm on Sundays. This showroom has a larger range of sheds, as well as garden products, fencing, artificial grass and lots more besides.

I will also note that Suzanne does not work on the weekend, so it was not her that you were dealing with. Regardless of who it was, I will of course remind all staff to be courteous to customers at all times.

We hope to see you back again in the future, so that we can try and remedy your previous experience.

Best wishes,
Seán

Avaliado com 5 de um total de 5 estrelas

Aisling made our visit very welcoming

Aisling made our visit very welcoming
Full of information to help us pick our shed

29 de junho de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Hi Jennifer - thanks for the lovely review. I'll pass your kind words onto Aisling, too! Enjoy the shed!

Avaliado com 5 de um total de 5 estrelas

opening day at Naas location

Great experience on opening day at Naas Road! Darren was very attentive and helped us order our shed on the spot

28 de junho de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Hi Nicole. Thanks for the lovely review. I'll pass it on to Darren (he'll be delighted!) Enjoy the shed!

Avaliado com 1 de um total de 5 estrelas

Serious Issues with Sheds Direct…

Serious Issues with Sheds Direct Ireland: Breach of Consumer Law & Safety Concerns

Warning to other customers — avoid Sheds Direct Ireland.
I ordered a shed that arrived with missing parts, and it took a couple of weeks before they installed the missing components. I also ordered a workbench which had an incorrect part, and so was incomplete. During this time, they refused to issue a refund or provide a full replacement, which is a clear breach of my consumer rights under Irish law.

Worse still, the shed was not correctly installed. Several screws were left protruding with sharp, exposed points, creating a serious safety hazard. Someone was injured on-site and required stitches as a result of this careless installation. This is completely unacceptable.

To add to this, the shed has already begun rusting — a short time after delivery — raising questions about the quality and durability of the materials used.

Under the Consumer Rights Act 2022, I am legally entitled to:

> “Goods that are as described, fit for purpose, and of satisfactory quality.”
If the item is incomplete, poorly installed, or faulty, and not fixed within a reasonable time,
“the consumer is entitled to a repair, replacement, or full refund.”
— Consumer Rights Act 2022, Sections 13–16

Sheds Direct Ireland failed on all counts. Their refusal to resolve these serious issues in a timely or appropriate way is unacceptable. All communications and the installation process have been recorded, and I am now reporting this to the Competition and Consumer Protection Commission (CCPC) and considering a Small Claims Court action.

Think twice before ordering from this company. Know your rights — and don't be afraid to insist on them.

2 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer support.

Excellent customer support.
Bought a compost bin last year but only got around to assembling it recently. One part was not the correct one so emailed the sales team. I was concerned that as the unit was purchased last year I wouldn't get any satisfaction. I was wrong! Emailed sent on the Thursday, part delivered the following Wednesday.
Couldn't ask for more.
Thanks Suzanne

19 de junho de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Hi Michael - thanks for the lovely review! I'll pass your words onto the team.

We're glad that we could help you out and we hope to hear from you again soon!

Avaliado com 3 de um total de 5 estrelas

Review instructions carefully.

I will describe it in a few sentences.

Good customer service, fast and professional delivery of the ordered premium steel shed.

Cons: the instructions are not very clear, you really have to be careful to assemble the elements correctly.

The lock does not fit the door. Several external elements were scratched. Incorrectly drilled holes in the elements, especially the walls.

14 de junho de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Hi Tomasz. Thanks for the review!

Just to say, if at any stage you need assistance, you can reach out to use for help. People think the holes are incorrectly drilled, but if you account for the overhang in the shed, it should make more sense. Send us photos to our whatsapp if you'd like.

As for the scratches, there is a protective plastic coating on the panels that will need to be removed. This can make it look like the sheets are scratched - especially on the Premium Range of sheds.

If you've any concerns or doubt, get onto us on Whatsapp or call us and we'll be happy to point you in the right direction!

Avaliado com 4 de um total de 5 estrelas

Got one of the larger sheds

Got one of the larger sheds, quite happy overall. Small leak has appeared in the back corner (think it’s from the metal screws) sealed them a few days ago so I’ll see how it is. Good value for money though.

24 de abril de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Hi Glen. Thanks for the lovely and honest review. Don't forget that you can get in touch with us if you've any issues!

Avaliado com 5 de um total de 5 estrelas

Served by the lovely 🥰 Louise in Sheds…

Served by the lovely 🥰 Louise in Sheds Direct Ireland 🇮🇪 excellent customer care service would recommend this company and wonderful customer service reply straight away would highly recommend Sheds Direct Ireland 🇮🇪 support your local store

9 de junho de 2025
Avaliação não solicitada
logotipo da Sheds Direct Ireland

Resposta da Sheds Direct Ireland

Hi Sandra. Thanks for the lovely review - I'll let Louise know that you were delighted by her customer service. We hope to see you back again in the future.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais