I wanted to change my manual car to an automatic one. I saw a car I liked and which suited my criteria on the Selbourne, Portadown website. I was nervous about test driving the car because I had... Ver mais
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Veja o que dizem as avaliações
Had a great experience buying a car from here. David was helpful all the way through the process from initial seeing the car online to the date of collection. Living in the West of Ireland meant impor... Ver mais
A empresa respondeu
Quoted £10,398 repair bill for a car i bought last March, what a complete joke amd rip off , car faulted initially under warranty , replaced 4 injectors and now needs a new fuel system 150 miles outsi... Ver mais
A empresa respondeu
Just bought a second hand car from David , absolute gentleman with great knowledge of vehicles. Support from David and Gary has made buying a vehicle a pleasure. 100% would recommend using Shelbourne... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária de veículos motorizados
- também em
- Concessionária da Renault
- Concessionária Nissan
- Concessionária Toyota
- Locadora de Carros
- Revendedora de carros usados
Informação fornecida por fontes externas variadas
Award winning car dealers based in Portadown & Newry Co. Armagh NI specialising in New and Used Cars, Servicing, Parts, Accessories and Rental.
Informações de contato
334 Tandragee Road, BT32 3RB, Portadown, Reino Unido
- 02838396800
- info@shelbournemotors.com
- shelbournemotors.com
3,8
Muito Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Marcus Pringle was very helpful in…
Marcus Pringle was very helpful in explaining all aspects of my new car. He was very patient with me and has excellent customer service. I would highly recommend Shelbourne motors and thanks again Marcus!
10 de novembro de 2021
Avaliação não solicitada
Resposta da Shelbourne Motors
Dear Ciara
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to Marcus and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
5 Star Service - November 2021
This week I purchased a new car from Marcus at Autoselect. From start to finish he was professional, knowledgeable and extremely helpful. Nothing was too much trouble. We visited on several occasions and were so impressed with the high level of customer service. The purchase process was smooth with all of my questions handled in a friendly and competent manner. Customer aftercare has also been excellent with a call to ensure I am still happy with my purchase and to check if I had any further queries. I highly recommend dealing with Marcus at Autoselect.
5 de novembro de 2021
Avaliação não solicitada
Resposta da Shelbourne Motors
Dear Lynn
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
2015 Dacia Logan MCV
Purchased a 2015 Dacia Logan MCV in June from Portadown Shelbourne branch. The car was very competitively priced but also had the bonus of a Dacia / Renault 12 month warranty.
Other dealers I looked at similar specced and priced Logans only had 3 - 6 month warranty and were generally unfriendly.
Aaron at Shelbourne was extremely helpful and friendly and arranged for a towbar to be fitted and wired up as I required it at a competitive price.
Car is economical, comfortable, some nice extras, spacious, and hopefully will prove to be a reliable workhorse for many years.
Will definitely be recommending friends and family to visit Shelbourne if they are on the market for a Dacia / Renault vehicle.
5 de novembro de 2021
Avaliação não solicitada
Resposta da Shelbourne Motors
Dear David
It’s a pleasure to read such a fantastic review about our Dacia dealership. We will make sure and pass this on to Aaron and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Resposta da Shelbourne Motors
Dear Clodagh
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Just bought a Range Rover evoque dealt…
Just bought a Range Rover evoque dealt with James Child’s he was absolutely fabulous from start to finish made it really easy and fast and kept me up to date with everything by phone or email! Didn’t feel pushed into a jeep I didn’t want felt totally in control of deciding if I wanted to go through with the purchase. Would defo go back and ask for him.
Thanks
30 de outubro de 2021
Avaliação não solicitada
Resposta da Shelbourne Motors
Dear Ruth
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this onto James and the Autoselect team.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Just bought my Audi A5 from James
Just bought my Audi A5 from James. Very helpful throughout the process. Thanks again
30 de outubro de 2021
Avaliação não solicitada
Resposta da Shelbourne Motors
Dear Robert
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
An Excellent Experience
We had an excellent experience with Shelbourne Motors from start to finish. Dealt with Jamie in Portadown who was a pleasure to deal with. He arranged everything quickly and easily from booking an initial viewing to creating an informative video presentation which was very useful in advance of seeing the car. A quick and stress free process throughout, made possible by expert knowledge and professional service. A big thank you to Jamie and Shelbourne Motors!
29 de outubro de 2021
Avaliação não solicitada
Resposta da Shelbourne Motors
Dear John
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this onto Jamie and the team at Autoselect.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Excellent service from Lee at…
Excellent service from Lee at Shelbourne in Newry. Very knowledgeable and friendly. Would highly recommend using them again. Jimmy Jess
21 de outubro de 2021
Avaliação não solicitada
Resposta da Shelbourne Motors
Dear Jimmy
It’s a pleasure to read such a fantastic review about our Renault Newry dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
It was easy
It was easy, quick and I had all my questions answered - I can't recommend Shelbourne Motors more!
18 de outubro de 2021
Resposta da Shelbourne Motors
Dear Lisa
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Looking for a new car
I found Shelbourne Motors very helpful, friendly and pleasant. I would definitely use Shelbourne Motors again.
18 de outubro de 2021
Resposta da Shelbourne Motors
Dear Barbara
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
We met Marcus at Shelbourne Motors
We met Marcus at Shelbourne Motors. We were unsure about which car to buy. There were three in the last batch we had decided on. Marcus Pringle was lovely, really personable and very genuine. He cared about our opinion by asking us what we needed in a car. He also did not steer us towards the most expensive car but showed the features of all three with as much energy and enthusiasm. He is a brilliant salesman because he cared about us and our experience in Shelbourne Motors. I would definitely recommend Shelbourne Motors for their extensive range of cars but mostly for their customer service. We purchased the more expensive car eventually, a lovely Honda Civic which is perfect for our needs. A very positive experience with very efficient, professional attention from Marcus.
16 de outubro de 2021
Avaliação não solicitada
Resposta da Shelbourne Motors
Dear Pauline
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Very satisfied with the service and…
Very satisfied with the service and helpful staff
15 de outubro de 2021
Resposta da Shelbourne Motors
Dear David
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
A no hassle transaction thanks to…
A no hassle transaction thanks to Glenn. Many thanks
14 de outubro de 2021
Resposta da Shelbourne Motors
Dear Mr Blemings,
Thank you for taking the time to share your experience with us and providing us with a 5-star rating. We work hard with our teams to deliver an outstanding customer service & we are pleased that this has been reflected in your "no hassle transaction".
We will pass this onto the team at Nissan Portadown and of course Glenn. Thanks again & we look forward to welcoming you back again in the future.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Were do I start
Were do I start, I would like say a big thank you to Jamie from.Shelbourne motor's for all his help and support through what can be a stressful time, looking for a new car, well it can be for me. I sent an enquiry about a car they had, Jamie sent me a video of the car, so I had a little preview before seeing her in reality. The customer care, I would say is excellent, nothing was to much trouble, one thing I will say if I had a question I wasn't made feel stupid, some places which I had visited before going to Shelbourne of course wanted the sale, however they fell at the first hurdle by their attitude. So I would strongly recommend if you are looking for a car, and receive good customer care I suggest go to Shelbourne Motor's. 5 star 🌟 all the way. Once again a big thank you to Jamie, who found me my dream car 🚗 😍 Dorothy
14 de outubro de 2021
Resposta da Shelbourne Motors
Dear Mrs Cairns,
What a fantastic review. We get great pleasure reading about such positive feedback for the team. Customer service is our number one priority and we continually work hard to go above and beyond expectations. We will be sure to share your feedback with the team at Autoselect Portadown.
Thank you for taking the time to send us your feedback. It's so important to us.
We look forward to welcoming you back again in the future.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Recognition from Customers Behalf
First of all I wish to say what an amazing team your company has at Shelbourne Portadown. First class customer service as always. Wouldn’t expect anything less from all individuals involved. Quick response and updates from Ashley and Dave who looked after me very well and also were able to guide me to the best suited car required for myself and my excursions. The car was beyond well prepped by Mechanic Gareth who ensured my chosen car was completely checked over and running well. I am more than satisfied with my experience and would wish for these individuals to be recognised for the service they provided me with as I am one very happy customer. Thank you.
12 de outubro de 2021
Resposta da Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to Ashley, David, Gareth and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
I was very well pleased with buying my…
I was very well pleased with buying my first car from Shellbourne motors, and would have no problem in using them again. The sales person was Craig and I found him very helpful, he made the whole experience simple and even rang me a few days later to ask how things were and if I was still happy with my car.
Many thanks. Greer Burnside
12 de outubro de 2021
Resposta da Shelbourne Motors
Dear Mr Burnside
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this onto Craig and the team at Nissan.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Buying a car
While in Shelbourne we dealt with salesman, Simon. He was fantastic, nothing was too much trouble and he answered all our questions, taking time to make sure we understood everything.
12 de outubro de 2021
Resposta da Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Simon and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Very impressed with the ethics of this…
Very impressed with the ethics of this team.
12 de outubro de 2021
Resposta da Shelbourne Motors
Dear Barny
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Excellent customer service
Considered changing to a new Dacia vehicle.
From the absolute start, the team at Shelbourne were responsive and straight talking.
Excellent customer service - never pushy.
Couldn’t have asked for a better experience... once financial situation has changed I will be replacing my wife’s car with Shelbourne.
Jacob.
11 de outubro de 2021
Resposta da Shelbourne Motors
Dear Jacob
It’s a pleasure to read such a fantastic review about our Dacia dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Rav4 purchase
Rav4 purchase
I needed an automatic car and had looked at quite a few. I met with Lee and he immediately put me at ease. He took the time to build rapport with me. I was delighted to be told they could get my car for me within about a week.
10 de outubro de 2021
Avaliação não solicitada
Resposta da Shelbourne Motors
Dear Amanda
It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Lee and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
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