I wanted to change my manual car to an automatic one. I saw a car I liked and which suited my criteria on the Selbourne, Portadown website. I was nervous about test driving the car because I had... Ver mais
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Veja o que dizem as avaliações
Friendly, helpful and professional staff. Love my new car and the whole experience was so great! Cant recommend Shelbourne highly enough!!
Had a great experience buying a car from here. David was helpful all the way through the process from initial seeing the car online to the date of collection. Living in the West of Ireland meant impor... Ver mais
A empresa respondeu
Quoted £10,398 repair bill for a car i bought last March, what a complete joke amd rip off , car faulted initially under warranty , replaced 4 injectors and now needs a new fuel system 150 miles outsi... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária de veículos motorizados
- também em
- Concessionária da Renault
- Concessionária Nissan
- Concessionária Toyota
- Locadora de Carros
- Revendedora de carros usados
Informação fornecida por fontes externas variadas
Award winning car dealers based in Portadown & Newry Co. Armagh NI specialising in New and Used Cars, Servicing, Parts, Accessories and Rental.
Informações de contato
334 Tandragee Road, BT32 3RB, Portadown, Reino Unido
- 02838396800
- info@shelbournemotors.com
- shelbournemotors.com
3,8
Muito Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Rav4 purchase
Rav4 purchase
I needed an automatic car and had looked at quite a few. I met with Lee and he immediately put me at ease. He took the time to build rapport with me. I was delighted to be told they could get my car for me within about a week.
10 de outubro de 2021
Avaliação não solicitada
Resposta da Shelbourne Motors
Dear Amanda
It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Lee and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Very well treated and informed about…
Very well treated and informed about the purchase. Down to earth guys very helpful. Very good service.
9 de outubro de 2021
Resposta da Shelbourne Motors
Dear Geraldine
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Great experience.
This is the second time I have purchased a car from Shelbourne motors and on both occasions I have been very pleased with the service that I received. The latest one I purchased was a used car and when I enquired they made an
appointment for me to come and have a look at it. The young salesman was very honest and helpful in all communications with me and he even organised 3 days free insurance for me after I purchased it. Also 24 hours after
I left with the car he phoned me to make sure everything was OK and I was happy with everything which I was.
9 de outubro de 2021
Resposta da Shelbourne Motors
Dear Jim
Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.
We will be sure to pass this on to the team at Autoselect. On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Resposta da Shelbourne Motors
Dear Gordon
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Brilliant
Fantastic dealer with great customer service. Craig- who sold the car to me was brilliant and full of good knowledge and information answering every question I had.
highly recommend
9 de outubro de 2021
Resposta da Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Nissan dealership. We will make sure and pass this on to Craig and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
In my opinion.
On Monday 4th October I called into Shelbourne Motors without an appointment & the hospitality was 2nd to none. I didn't have long to wait to speak to Conor the salesman. He was so generous with his time, it was unbelievable. He didn't even get time for his lunch before his next appointment arrived. The next time I made an appointment to test drive the car I wanted & yes I've made a purchase. I collect it very soon. I definitely would recommend Conor to anyone who wished to purchase a new vehicle.
8 de outubro de 2021
Resposta da Shelbourne Motors
Dear Roberta
Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.
We will be sure to pass this on to Conor and the team at Renault. On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Resposta da Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Went to Shelbourne to look at new…
Went to Shelbourne to look at new Car.Jorge Rousso talked me through options and was very knowledgeable and helpful to make choice.pleasant experience and friendly approach.have bought before from Shelbourne before and would recommend this company
8 de outubro de 2021
Resposta da Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Nissan dealership. We will make sure and pass this on to Jorge and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Excellent service
Excellent service! Sales was so helpful and approachable, and very patient when I was very indecisive! Couldn't recommend them enough
7 de outubro de 2021
Resposta da Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
CAR PURCHASE
Absolutely no complaints. We were welcomed and treated with courtesy. All queries answered quickly and satisfactorily. Salesman was polite and very pleasant. Would have no hesitation in using their services again.
5 de outubro de 2021
Resposta da Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Purchase of Yaris Cross from Shelbourne Mitors
I was treated with great respect and professionalism. Everything was explained in detail and I felt under no pressure at any time.
The test drive was very enjoyable and conducted under full COVID protocols.
3 de outubro de 2021
Resposta da Shelbourne Motors
Dear John
Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.
We will be sure to pass this on to the team at Toyota On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
David was so helpful in helping me…
David was so helpful in helping me chose my car.. He didn't put any pressure on me, great customer service
3 de outubro de 2021
Resposta da Shelbourne Motors
Dear Patricia
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to David and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Very friendly and professional
Very friendly and professional. Nothing was too much trouble…love my new car..Thank-you James(Childs).
1 de outubro de 2021
Resposta da Shelbourne Motors
Dear Clare
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to James and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Excellent customer experience from…
Excellent customer experience from start to finish. James at Auto Select thoroughly professional throughout with none of the usual car sales speak! To the point, no time wasting and even when it came to closing the deal he was considerate. Good job all round. Well done.
1 de outubro de 2021
Resposta da Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this onto James and the team at Autoselect.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Great service from start to finish
Great service from start to finish, very efficient covid secure policies. Excellent choice of motors and modern show room and facilities.
29 de setembro de 2021
Resposta da Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
All of the Toyota staff were very…
All of the Toyota staff were very helpful, Paul Martin has always been excellent carrying out Services over the years. Lee Wortley was so helpful throughout, from when I had decided to change my car, and nothing was too much trouble, he was brilliant at keeping me up to date. Adam also was excellent with the help he gave me in changing to an Automatic, he gave me the confidence to drive it, and was so kind. The whole team is excellent.
29 de setembro de 2021
Resposta da Shelbourne Motors
Dear Beverley
It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Paul, Lee & Adam and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
a great service from a very well…
a great service from a very well informed friendly and helpful agent Michelle thank you.
29 de setembro de 2021
Resposta da Shelbourne Motors
Dear William
It’s a pleasure to read such a fantastic review about our Kia dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers. We will be sure to pass this onto Michelle and the team.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Autoselect was very helpful in getting…
Autoselect was very helpful in getting through the process of finance and also trading on my vehicle.
29 de setembro de 2021
Resposta da Shelbourne Motors
Dear Lance
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Great service so far,I have obtained a…
Great service so far,I have obtained a full years warranty,hopefully there’s no issues with the car ? So far,so good ,thank yous
29 de setembro de 2021
Resposta da Shelbourne Motors
Dear Charles
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Resposta da Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
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