ShiftCam Avaliações 

I contacted support on a presales question. They answered very quickly and concisely. They provided the information I needed.

Rollercoaster of experience but they were responsiv, attentive and helpful all the way to the end.

Long story short i order my things on January and I received just now because they got lost during transport, why 5 stars people would ask then, well it was the courier that misplaced it not them although they chose the courier company, but what really sets them apart was their customer service that was fast to respond and to help make an unpleasant situation better.

They were always there and ready to help until the point a replacement was sent which I received this time on a timely manner.

Products are quite nice work as advertised and certainly would order again if needed.

Thanks.

Surprising service and follow up!
I purchased the telephoto lens and immediately went to try it out. The Apple camera kept overriding my settings and the new lens didn’t work. As an amateur I sent an email with my problem. I received directions and suggestions for third party software. Most were more complicated for me to be usable. Shiftcam people followed up and suggested two apps that were easy to use and work great. The lens does an awesome job thanks to the people at Shiftcam who made sure it was working well for me.

I have been using the Shiftcam Pro Grip for a bit over a year, and really love it (after having a not-so-good experience with another, unnamed product that was supposed to make my iPhone easier to use as a camera). I've also used the Shiftcam tripod, and find the equipment very well-made and durable, and it does just what it says it will do. What prompted me to write this review, is that I ordered some additional equipment and made a stupid mistake by putting in the wrong model of iPhone, and then I submitted the order. I almost immediately realized I'd ordered the wrong model of case, and reached out to the company for help changing my order to the correct model. I didn't hold out a lot of hope for that request because with other companies I've ended up with one wrong model, then had to order over again to get the right one, but I soon got a message from Sharlyn, their Customer Relations Specialist, and they got my order changed so that I'd receive the correct model without having to re-order. I was very impressed by their customer service, and very relieved that they helped me correct my stupid mistake. I'd highly recommend ShiftCam to anyone who wants to up their photo or video game using their iPhone.

Friendly, quick response and detailed answer to question regarding the Order, perfect Customer Support, High Quality Products!

After they did not accept my return of the goods,
I placed a new order for another product. The site says that the maximum delivery time is 15 days to Bulgaria. It is currently 26 days and the goods have not arrived yet.
I do not recommend working with this site.
They do not accept returned goods and do not refund money. They lie about the delivery time. I do not see any real assistance from the site or the courier. If the goods do not arrive by the 30th day, I will request a refund. I give the worst rating of 1 to this type of service.

I placed an order on this website, but it has now been 38 days and the item still hasn’t arrived. Communication is very poor – I sent emails and received little to no response or any clear information about my order status. This is completely unacceptable for an online store. I am extremely disappointed and frustrated with the lack of professionalism and customer service. I would not recommend this website.

Absolutely amazing service, communication and support from Sharlyn and the team are first class

I purchased the Shiftcam 10x zoom lens as advertised only to find out it is actually a 2x lens. They calculate the 10x by doubling the zoom on your phone based on an iphone with 5x telephoto. So if you have a 3x telephoto on your phone it will only become 6x with their lens. They are not providing a product as advertised. Sure, you can return it but they charge you a 20% restocking fee and you pay the shipping. There are lenses on the market that actually have the telephoto power as advertised. This is a scam.

I wanted to share my experience with the Shiftcam Progrip. This is simply a great product. I used it on a recent cruise that took us to San Juan Puerto Rico and Puerto Plata Dominican Republic. At both places we went on guided tours that took us to various historical and scenic places. The tour in San Juan was a 6.5 mile walking tour with a lot of hills. The Progrip made shooting pictures and video effortless with one hand. I could easily switch from landscape to profile for tight shots allowing me to get pictures I could not get by just holding my iPhone the tradition way. Getting the wireless charging to link up was a little tricky but that was minor. Overall this is a fantastic product and I would recommend it highly

My son bought me a Progrip kit with lenses as a Christmas present as I take a lot of images with my phone. The grip is an excellent accessory and very comfortable in use. I made very good use of it at the Paris 50 Retromobile show taking over 500 images. The back up charging facility was very useful and restored the battery quickly. I made good use of the 60mm lens.

ShiftCam is a scam. If you buy their stuff as a package or in general at a discount, which they use all the time to tmpt buyers, they will refuse returns and will refuse the refund. They promise no-questions free return for 356 days but they will ignore your request.

The equipment itself looks great in pictures but notg great quality. Disappointed and feeling cheated. Bad company. Do not buy from them. (Deliveries take forever coming from Hong Kong)

I still have a lot to learn about using the product, but so far its looking good!
But what was really good is the after sales, from the point of dispatch through help and advice with the product itself. And a special thank you to Lester in customer relations.

I placed several orders and realized after the fact that if I had placed a single order I would have been eligible for the large camera sling. Shiftcam retroactively added the sling to my order anyway! Amazing!

The agent (Lester) demonstrated the greatest patience, resolved my issue effectively, and was very courteous throughout the process. Their professionalism and dedication made a significant difference, and I highly recommend their service.

I really love their product.
Well finished, beautiful and incredibly handy.
I surely will order other lenses and filters soon.

Well I can’t say good or bad or in between as the product I ordered is not even with me yet as it’s coming tomorrow. Amazon is tanking there sweet time because it was supposed to get to me by now and sadly it’s not I called Amazon and told them how I was feeling I feel that there was no help ! So I asked the company for help and they where more help then I could ask for better then Amazon I can tell you that and I’m so grateful for there help don’t worry feel free to contact them with anything you need help with .

They are slow, but they strive to meet customer needs.

Stay away from this scammers:

I had a very disappointing experience with Shift Cam. They charged me for my order immediately, but after more than three weeks, I still never received the item. At the time of purchase, they promised express shipping with a delivery time of 2–5 days, which clearly did not happen.

When I contacted them about the delay, they replied that they were “waiting for the item at the warehouse.” After waiting even longer, I requested to cancel my order and get a refund—but I received no response at all.

This behavior feels extremely unprofessional and dishonest. They took my hard-earned money and failed to deliver the product or provide proper customer service. Because of this, I had no choice but to open a dispute through PayPal.

I would strongly advise others to be very cautious before ordering from this company.

I’m very satisfied with the ShiftCam products I’ve purchased.

I received the full kit, including all seven lenses, the complete filter set, and the full mounting system for my iPhone, along with the grip and protective case. The build quality is solid, and the system works extremely well in real-world conditions.

I use this setup regularly for location scouting and pre-shoot tests on professional film projects. The image quality I get from the iPhone combined with ShiftCam lenses is impressive and perfectly usable for technical scouting and visual references.

I also use the ShiftCam external SSD, which integrates very well into my workflow. Having fast, reliable external storage makes the setup even more practical on set and during prep.

The next step for me is using this kit in the Sahara Desert. In the past, I would always bring larger cinema cameras just for scouting, but now I can travel lighter while still getting reliable visual material using the ShiftCam system, my iPhone, and the external SSD.

Overall, these are products I genuinely enjoy using. They are well designed, practical, and clearly built with serious users in mind.

I bought Shiftcam case, telephot, wide angle lenses. They threw in some freebies too as it was black friday sale. But my order was undule delayed with no sign of tracking. Ofcourse the product did not arrive on time for my trip starting December 11, 2025.

BUT a big but!! The team made up for all the delays and loses. Ariana continuously kept track of my package. I was wanting to cancel but this relentless customer support definitely made me rethink and I finally got my order delivered. More importantly Ariana also helped me with the customs and duties process. Really appreciate the same.

The product packaging was impeccable. Though I would prefer to reduce the amount of paper used. The package was nothing short of unboxing an Apple product!

Would definitely recommend this to anyone considering an upgrade for their mobile camera and photoshoots.

Would also advise the team to better focus on supply chain so that we dont have to suffer undue delays.

All in all a great experience. Thank you Shiftcam team.