ShiftCam Avaliações 

BEWARE OF SHIFTSCAM. I am having a horrible experience with this company. I placed an order on Dec 26 during their sale, and a month later, I still have zero tracking information and no proper response to my emails.

They were quick to take my money and even asked for additional personal payment proof, which I provided, but they have gone completely silent since then. Because of their lack of professionalism and failure to ship, I missed out on every other holiday sale. Thanks to Paypal who helped me with a full refund after I raised a dispute with them.

Also missed out on my important shoots that I had scheduled. If you are looking to buy, cross out this company from your consideration list.

Promises, promises. I cannot speak to the product quality, as I, too, have not yet received my order. I ordered products on December 03, 2025, as a Christmas gift, and here we are, January 21, 2026, with nothing to show for it. When their support informs you that they cannot fulfil your order, they will promise to send you something of equal or greater value, but not what you actually ordered. Don't fall for it! I still haven't received what I ordered, nor their promised items.

I purchased a ShiftCam 240mm Tele Lens and a ShiftCam iPhone case online from Australia in September last however there was a delay in delivery due to the popularity of these items. The service team constantly kept me updated as to the progress of the order and they also processed an update to the case when I upgraded my phone to a newer model shortly after I placed the original order. I have purchased a number of ShiftCam products to add to my iPhone photography gear and have found ShiftCam to be reliable and helpful at all times. I'm happy to recommend their products and their commitment to service.

Genuinely terrible experience with this company. I’ve no idea what the products are like as I’ve not received them. Complete lack of customer service or updates on when my items will be delivered. I’ve requested a refund, which I’m sure like other messages will be ignored, so I’ll have to go through Mastercard and seek a resolution. Avoid.

I received my package today and I just wanted to take a moment to sincerely congratulate you.

The tele lens is simply superb — truly impressive in terms of build quality and optical performance. The kit is beautifully designed, the complimentary items were a very pleasant surprise, and the overall unboxing experience reflects great care and attention to detail.

I am also a long-time ShiftCam user, and I can honestly say that my relationship with your products and with your company has always gone beyond expectations. Even in the rare cases where I needed assistance, your technical support and customer care have consistently been outstanding. Your precision, reliability, and respect for customers really make a difference.

Thank you for continuing to set such a high standard, both in product quality and in human support. It is truly admirable.

I ordered a ShiftCam on 11/17, well before Black Friday, based on what the site said it should have been in stock and shipped right away. After BFCM came and went with no shipment, I reached out. They said because of BFCM volume they were batching orders for shipment to ensure accuracy. Shouldn't affect me because I place my order much earlier. Then days and then weeks came and went and nothing. Finally on 12/20/25 with no product and no assurance I would receive it I canceled my order.

Orders
Order #SCG-GL10641
Confirmed 4 Jan

My order was taken and confirmed on Jan. 4. No reply from this company to 2 emails sent. No delivery date or notification of delivery on the way. No tracking details.
It looks like a scam. Buyer beware.

I did manage to contact ShiftCam in Hong Kong by sending a 3rd message via the reply function to their order confirmation. They say there was no record of my earlier emails in their system.
The desired colour of the item I ordered was out of stock. This is the reason why the delivery was held up. Ms Mara dealt with the issue in a very expedient and professional manner and I did make the purchase in a different colour and the goods are on the way.
So my initial impression of being scammed turned out not to be the case.

STOLEN MY MONEY. NOT SENT PRODUCTS. FED ME LIES. CANCELLED MY ORDER. NO RETURN OF MY MONEY TO DATE. DO NOT TOUCH WITH A BARGE POLE.

top product and very fast shipping!
thanks a lot.

Aufpassen mit diesem Laden!
Ich hatte am 20.12.2025 ein SHiftcam Pro mit Xmas Rabatt bestellt. Die Abbuchung via ApplePay erfolgte sofort. Seitdem Funkstille.
Heute habe ich die Order storniert und die Rückbuchung des Betrages angewiesen.

Professionalita' e cortesia, sono i punti a cui ho posso dare un feedback maggiore, Lester mi ha seguito per tutte le mie richieste, fornendomi sempre una accurata soluzione.
Grazie

Ich hatte Fragen zu meiner Bestellung und Lieferung. Die Kommunikation war sehr gut, der Support hat sich schnell gemeldet. Top Service! Die Produkte haben ein tolles Design, sind sehr funktional und qualitativ hochwertig. Sehr empfehlenswert!

I am building a phone kit and first received the lenses ordered to try. The quality is excellent. The cases are also very useful. I then purchased a shutter mount and the first unit I got was DOA, but when I contacted the company they were very quick to assist and after sending communications with accompanying backup they very quickly got me a replacement. Communication was excellent throughout the process and the gri works fantastically and also doubles as a charger. Great products and will be adding to the kit.

Made an online purchase hoping to get my item before Christmas, they paused my order for possible fraud but then kept my payment and they have no phone number to contact customer. Why would I provide my credit card state to complete an order

Absolutely fantastic company. The pro grip has completely changed the ease and quality of taking photos with my iPhone. Their customer service team are the best I have ever dealt with. Can not recommend them more highly.

I moved after i pre orderd an Item. It sadly still went to the old adress. After contacting there Support Team it got reshipped to my new adress with in days. They where very kind and helpfull. 10/10 Customer Service 👍

J'ai passé une commande le 18 novembre afin de profiter de leurs offres Black Friday, une commande de 986 euros bénéficiant de 50% et d'une expédition express sous 3-5 jours (#SCG-GL7329). Tous les articles commandés et offerts étaient affichés en stock, ils le sont encore à ce jour. J'ai reçu dès ma commande un email de confirmation de commande, mais aussi un autre email me remerciant pour la pré-commande qui serait expédiée entre le 15 et 30 novembre. A aucun moment de ma commande il n'a été question de pre-commande ! J'ai donc envoyé de nombreux mail à hello_shiftcam.com ou cs_shiftcan.com et je n'ai reçu aucune réponse. Nous sommes le 5 décembre, ma commande a été confirmée le 18 novembre et depuis SILENCE de leur part, pas d'avis d'expédition. Cette situation malsaine qui leur est due m'oblige à déclencher un litige et une suspension des paiements restant à leur faire, car j'ai eu la bonne idée de payer en paiements échelonnés (x3). Certes j'ai déjà lâché le tiers de la facture mais ça n'ira pas plus loin sans réaction de leur part. C'est scandaleux de les laisser agir de la sorte, ce sont des escrots. J'ajoute donc mon cas aux nombreux autres, dont les règles de la commande n'ont pas été respectées, il faut aller voir ailleurs, il n'ont pas le monopole

They were extremely responsive to the issue I was having. They resolved the problem without question. A fantastic Company to work with!