This is absolutely the worst customer service once an order is received. The adverts are extremely misleading and you are basically trapped by Yooje into their return policy. This Company is not wor... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ordered a celestial orbit desk accessory which was advertised on an MSN page showing a skilled craftsman and engineered mechanism form the Jewllry Quarter in Birmingam which was hand made from brass m... Ver mais
Pillows advertised as hotel quality and superbly comfortable. Absolutely rubbish. Arrived completely compressed into ting parcels after nearly three weeks. Cut the package open and they grews 20 times... Ver mais
Wmbrashop (Shop Yooje) have been fantastic in their response to correct my order error. I bought my first bra from the All Bra Shop in July 2024 (Shop Yooja) and was so pleased with the fit that, 6... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered 3 pair of shoes unfortunately I…
Ordered 3 pair of shoes unfortunately I had to return them. The company were brilliant offered me vouchers but I requested a refund which was paid back into my account within 5 working days. Answered all my emails straight away and extremely polite and helpful. Thank you so much to your customer care services
We had a great experience.
We had a great experience.
The shoes I ordered were the wrong size but you quickly rectified that problem by replacing the order with the correct size.
Many thanks for your prompt action.
Keep the good work up.
Yvonne
I received Amazing customer service.
I received Amazing customer service.
I ordered black flat shoes & was sent the wrong size.
I contacted this company they were so helpful dealing with me which was
So good as I needed all the help I can get
Nowadays,
💯%happy & grateful to the people who made contact with me from beginning to end
5* service brilliant & 😍 Thank you.
I would definitely use this company again.❗❗👍
Excellent five star rating for customer…
Excellent five star rating for customer service
They agreed to replace unwanted items and was told to keep the existing ones which I will donate to charity on their behalf
I ordered a pair of women’s slip on…
I ordered a pair of women’s slip on shoes, they appear to be of good quality and are good value for money.
I had to contact them regarding shoe size as they had sent the wrong size, they responded very quickly and said that there was an issue with the size chart and would send a replacement.
Really good customer service.
Returning items
Returning items
They sent me 3prs shoes size 5uk however when they arrived they were size 36 which were of course too small as they should of been 38. Contacted them to return but they said it was too much hassle to return them just to keep them and they would issue me a voucher to replace them. I thought how nice until I realised I still had to pay £40 then postage which amounted to exactly what I paid originally. Proper crooks as previous lady said. Wish I'd read the reviews first will next time. Stay away from them.
Don’t Buy from these fraudsters
Don’t Buy from these fraudsters , won’t refund cost of shoes sent due to size problem.
Send you many emails but won’t process refund !!!
shoes are great
shoes are great, need to be careful with order size. But they are comfortable and look great. arrived in time and return was affected easily and quickly. All good.
Better late than never.
Well they have just arrived right size this time. Have had a load of hassle so won’t order from them again.
Ordered 2 pairs of soft shoes recently
Ordered 2 pairs of soft shoes recently. Service was very good, received my order within a week. The shoes are super comfortable and soft. I suffer from painful feet, plantar fasciitis, and these shoes having been amazing. Apart from being soft, they are padded inside which makes walking a pleasant experience. You could walk all day in these. I ordered the black and cream, with a discount. I’m going to order the navy too. I definitely recommend the shoes, especially if you have painful feet
Excellent service and product
Excellent service. Shoes arrived quickly and it was easy to track my order.
Shoes are great; comfortable and stylish and great value
Same as the other reviewers wrong size…
Same as the other reviewers wrong size sent no refund and exorbitant return shipping cost, total scam company
Do not buy from this company!!
The sizing was completely off. They said I could pay approx 10 US dollars for correct size. The material was not as represented and I said no I would send the item back. They offered me 3 different amounts to keep them which amounted to a refund of approximately 11 US dollars (that was the most) and a credit for 20$ for their store. I said I would pay the 10$ to return the shoes. Now it was they have to go to Hong Kong for 40$. I contacted my credit card company to deal. Please avoid this company at all costs. Complete ripoff in every sense of the word
Bad experience
They sent the wrong size. Offered a £20 voucher which was less than the price of the shoes. The cost of returning was as expensive as the shoes. Putting down to a really bad experience. Wish I'd read the reviews before ordering as it seems this is a common occurrence. Will never use this company again,
Returning items
They sent me 3prs shoes size 5uk however when they arrived they were size 36 which were of course too small as they should of been 38. Contacted them to return but they said it was too much hassle to return them just to keep them and they would issue me a voucher to replace them. I thought how nice until I realised I still had to pay £40 then postage which amounted to exactly what I paid originally. Proper crooks as previous lady said. Wish I'd read the reviews first will next time. Stay away from them.
Please do not buy from this avoid avoid avoidcompany!!
Please do not buy from this company!!
If there was a zero rating I would have chosen that.
These are a bunch of money grabbing crooks.
They sent two pairs of shoes the wrong size, they’re insisting that a size 38EU is a 7UK the emails I’m receiving regarding a return/refund are appalling.
I am a pensioner with very little money to spare.if anyone can help me get a refund please let me know
Thank you
Knitted shies
Very efficient Customer Service
and I am enjoying wearing my knitted shoes which are extremely comfortable.
Ordered a couple of items which weren't…
Ordered a couple of items which weren't suitable. Emailed the company and came to an agreement for reordering. Quick replies to my emails and were understanding.
Good customer service
The bra I ordered wws not supportive (as advertised) so I returned. Customer service was good.
Please don’t buy from this Chinese…
Please don’t buy from this Chinese company. The 5* reviews have been paid for. This is why there is a tick box to let them know you’ve left it.
Even when you do return goods to them they are reluctant to hand over your refund. Received my return and two weeks later I’ve had to nudge them again.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








