Shop Yooje Avaliações 

165
•
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This is absolutely the worst customer service once an order is received. The adverts are extremely misleading and you are basically trapped by Yooje into their return policy. This Company is not wor... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a celestial orbit desk accessory which was advertised on an MSN page showing a skilled craftsman and engineered mechanism form the Jewllry Quarter in Birmingam which was hand made from brass m... Ver mais

Avaliado com 1 de um total de 5 estrelas

Pillows advertised as hotel quality and superbly comfortable. Absolutely rubbish. Arrived completely compressed into ting parcels after nearly three weeks. Cut the package open and they grews 20 times... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wmbrashop (Shop Yooje) have been fantastic in their response to correct my order error. I bought my first bra from the All Bra Shop in July 2024 (Shop Yooja) and was so pleased with the fit that, 6... Ver mais

2,5

Ruim

O TrustScore é 2.5 de um total de 5

165 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,5

Todas as avaliações

(165)

42 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

good customer service

I purchased two bras which was to small, Contacted customer service and they responded very quickly. they offed a cash refund which we accepted,I will be ordering from you in the near future.
The quality of the goods was excellent.

A.K


13 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The bras I ordered were lovely quality…

The bras I ordered were lovely quality unfortunately the fit was terrible these bras are not suitable for the larger breasted lady they have absolutely no support.The size guide they give you is not suitable for the size you need.Trying to return these bras was a nightmare I was told once I had given feedback as to why I wanted to return them I would get a return address label .This is untrue they sent me the address which is in China had I known this I would never have ordered them. I am about £30 out of pocket this has not been a good experience

14 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent communication

Excellent communication. The bras were too small even though we followed the size guide. Howevr replacement has been supplied on acceptable terms. We all know that mistakes do happen but it is the way they are dealt with that matters. Hopefully the replacements will fit.

14 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helpful customer service

I ordered a couple of items and they were great so I ordered more. Unfortunately two of these came in the wrong colour. But the customer care staff were great and are sending me two free replacements. Hopefully all will be right when they arrive!

22 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If you want to avoid problems please read

The whole purpose of this company is to present goods in an extremely favorable (but false) light and get the payment through the books, they then provide shoddy rubbish and the terms and conditions are really geared to prevent the refund that they promise during the purchase process, they offered me £5 off a £50 order of bras that are shoddy and completely useless, they only provided a return address after 3 email requests in which the settlement offer gradually proceeded to £10 and a £30 voucher against further goods, the email address supplied had a false postcode (200000), China post would not ship back to it, the postal rate for any other carriers is exorbitant. any refund given, if the goods are returned, is also minus the shipping fee even if the good are over the free shipping level of £50 the shipping fee is still removed, this means the best i could regain was about £20 refund even if the returned goods passed all the criteria for a return.
I finally agreed to a £10 refund + Voucher simply to get something back from a dead loss, the £30 voucher is only valid against a £40 spend plus another £12 carriage so you would end up down a further £22 for more shoddy rubbish.
The company offered the refund plus the £30 voucher for a favorable 5 star review, i have the refund but sacrifice the £30 voucher to try to help other shoppers avoid these swindlers, i presume the 5 star reviews on this site accepted the offer and lied for them, this review presents the truth of the situation.

22 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would not recommend this company

I would not recommend this company. The two bras I ordered were of inferior quality and bore no relation to the size I ordered. I took out a return insurance which was of no use whatsoever as they did not even give a return address and after paying £57.95 I was only offered £7 refund, and told to keep the items that were of no use to me. I feel though I have been scammed!

23 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Orthopedic bra

Great company answered my questions straight away and was polite and helpful and friendly I will use this company again good quality clothing as well

14 de março de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Disappointing

Ordering was straightforward and I was kept up to date via email of expected delivery. Unfortunately the bra was a lot smaller than the size guide suggests and I was unable to use the bra. There are no returns information given with the item and the online information for returns is so long and not straightforward. It would cost too much to return so left with unusable item

10 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A first class service given.

A first class service given. I ordered 2 bras and I was kept updated with my order progress. Sadly they weren't suitable for me and when I contacted the Company about returning them they responded very quickly and gave me brilliant options to help. I was allowed to keep the items and given a cah refund and voucher for my other purchases. An excellent service that I shall continue to use

14 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor Customer Service

Bra's were ordered based on their weight guide and when delivered were way too small and not fit for purpose. Tried to return, Yooje offered £5 refund and to keep the bra's. Why would I keep the bra's which are too small. Also want me to pay additional sum for postage to send larger size. Will be contacting trading standards as this does not comply with UK trading laws.

12 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, the bras I ordered were to small I contacted customer service and they sent me the next size up which I received today. I am very pleased with the way they dealt with this. Well done to you.

5 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good costumer service

Ordered two bras which arrived quickly.The size of one was too big. The customer service was quick to answer and after paying an additional shipping charge, they said they will replace the bra.

4 de março de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The bra I ordered was too small even…

The bra I ordered was too small even though I followed the weight guidelines suggested on the website. The company was very prompt and polite in responding to my concerns and immediately dispatched a larger size. However, I had to pay £13.50 for this additional service. They let me keep the previous bras. I would warn people to go for the much larger sizes than advertised. It may be the difference between small bodied Chinese people and large bodied Europeans. I don't know. I will find out when the new bras arrive.

28 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The shoes look good

The shoes look good, unfortunately I ordered the wrong size. Yooje have been very prompt & helpful in trying to rectify my mistake. I look forward to receiving the shoes in the correct size.

21 de fevereiro de 2025
Avaliação não solicitada

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