When my products arrived one bottle was broken and they immediately started a replacement order for me. I received my replacement bottle plus they sent an extra free one. I was so happy and very grat... Ver mais
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Veja o que dizem as avaliações
The website was not functioning to postpone another delivery. I used their contact form and they went ahead and cancelled my subscription instead. I guess that's okay. I didn't really want to cancel,... Ver mais
After putting in our order shipping only took a few days and we had a rep text and making sure she were ok, gave us guidance on how to take everything and follow up with us.
I am a frequent shopper and many times the system has my address incorrect preventing me from correcting it. I’m then led on a frenzy to reach customer service, sometimes to no avail consideri... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No problem with Nutrapur only with the…
No problem with Nutrapur only with the shipping company took almost a month
Took a few weeks to get the refund for…
Took a few weeks to get the refund for the free shipping.. But you got it done. If I didn’t get the refund, I wasn’t going to order from you in the future. Thank You! 👍👍😎
It was great because it was fast and…easy
It was great because it was fast and easy.
Nutra-yes!
★★★★★ Exceptional customer service with a personal touch!
I haven’t tried Nutrapure Berberine Drops yet, so this review is entirely about their customer service—and it has already exceeded every expectation.
The company personally reached out to discuss my order, explain how to get started with the product, and provide a number I could text for additional support. In all my years of ordering online, I have never experienced this level of personalized attention and care.
That outreach made me feel like a valued customer. Knowing there’s someone available to answer questions makes such a difference. Nutrapure has made an outstanding first impression, and their customer support deserves every one of these five stars!
I’m excited to try their product being it was highly recommended!
I contacted customer service and…
I contacted customer service and received immediate response and assistance! I’m impressed with nutrapure business solutions for customer support services!
Quick and professional customer service.
Quick and professional customer service.
Tracking number and tracking was suspicious. Made me think it was being shipped from another country
I was concerned it was taking so long to receive my order. Tracking number looked suspicious and I inquired about it. Thinking it was coming from out of the country. I inquired about it and customer service was great about responding. Still not sure about the tracking number. It was totally different than what was actually on the package I received.
I had a problem with my order
I had a problem with my order. I contacted customer service, and they replied within 24 hrs. They asked for information that I provided and the problem was rectified quickly.
Very impressed with the service
Very impressed with the service. Had reason to contact them and their response was almost immediate. Couldn’t be more helpful
I had an issue with my mailing address…
I had an issue with my mailing address and they stay in contact and updated it in a timely manner. I haven’t received the product yet but am definitely pleased with customer service.
Slow delivery
Slow delivery. Thought it was coming from China. Just picked it up from mailbox yesterday. Can't wait to start using it.
Lady who I talked to very polite and…
Lady who I talked to very polite and professional...Nice to actually talk to a person very helpful thank you
I was very impressed how fast they got…
I was very impressed how fast they got back to me when I had an issue! They resolved it very fast. I will keep recommending them!!
Very helpful
This company was very helpful with the product purchased, The customer service was prompt and quick with our comunication.
I really appreciated the quick response…
I really appreciated the quick response by the company and they are resending my order to correct address. Thank you Alina &
Dianne!
Easy to cancel subscription
Easy to cancel subscription . Still taking first bottle .
Good products fast responses
Good products fast responses, just don’t like buying a product only to find out next month billed again and another sent out. A little hard to find out how to stop subscription emailed them and they responded within 15 minutes and cancelled it for me . Thank you.
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