When my products arrived one bottle was broken and they immediately started a replacement order for me. I received my replacement bottle plus they sent an extra free one. I was so happy and very grat... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The website was not functioning to postpone another delivery. I used their contact form and they went ahead and cancelled my subscription instead. I guess that's okay. I didn't really want to cancel,... Ver mais
After putting in our order shipping only took a few days and we had a rep text and making sure she were ok, gave us guidance on how to take everything and follow up with us.
I am a frequent shopper and many times the system has my address incorrect preventing me from correcting it. I’m then led on a frenzy to reach customer service, sometimes to no avail consideri... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Product
Very good support and service very understanding
Quick response to my question
Quick response to my question
For replying to my questions so quickly.
For replying to my questions so quickly.
Great communication and delivery.
Great communication and delivery.
They helped me deal with my query
They helped me deal with my query
I would just like to say my experience…
I would just like to say my experience with nutrapure was very good I was advised by my doctor not to take nutrapure cutting mix so contacted customer service and they responded quickly to my situation and gave me a full refund would just like to to say thank you to the team. MRS R MORRIS
Quick response with needed info
Quick response with needed info
Quick response on damaged goods in…
Quick response on damaged goods in shipment. Did all possible to make it right
Very good customer service would…
Very good customer service would recommend this company
Company kept shipment flow available to…
Company kept shipment flow available to final destination.
Plastic wrapping of carton and bottle top required use of a blade to open both. Could be dangerous if not handled properly.
Cannot comment of efficacy of product at this time.
Order #112385 was never receive package…
Order #112385 was never receive package tried to email customer service email address address failed multiple times no customer service phone number Items in this shipment
x3 Ultimate Cholesterol Support :
Pure Citrus Bergamot 1000mg
Poor customer if you can't dispute the order
Great customer service!
I have ordered from nutrapure and never…
I have ordered from nutrapure and never gotten an email to confirm! I checked and my credit card has been charged!
My delivery never arrived,tracking said it did, Nutrapure replaced the order
The tracking system showed that my delivery was still in transit on July 21st, as I check the tracking on all of my orders daily!! When I went to check it a day or so later it showed that my order was delivered on July 14th ......I am the only one who collects the mail and packages in the house !!!! I never received my shipment from Nutrapure !!! I corresponded with Alina, Anna, and two other customer service people who told me they would find where my order went. It was not delivered here!! I receives a message that a replacement shipment is on the way as of yesterday ! I appreciate that I am going to receive the shipment that I paid for, and have been waiting for !!! I still haven't heard where my shipment actually went !! They ran their investigation but didn't explain what they found !!!!! However , even though I am waiting a considerable amount of time, I am happy that I will finally get my order. I hope everything goes smoothly this time !!!!
Anna,
Anna,
Has continue to keep me updated on trying to solve my problem
Was going really well but am now having…
Was going really well but am now having trouble wanting to get my money back on my purchase. Have decided not to try this product due to my COPD and still smoking.
Thank you for making it right
My order hadn’t arrived after 21 days…
My order hadn’t arrived after 21 days and I alerted the customer service. I notice that the tracking had stopped and no other notification was posted. Once I let customer service know they immediately emailed and assured me they will investigate and/or replace. Within a few days they sent a replacement notification and I’m very happy that I only had to send one email. Follow up and professionalism is definitely this company’s priority. Thank you Alaina
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