SideDeal® Avaliações 

178
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Side Deal has great customer service if any product issues come up. Caitlin, in particular, is a very understanding and helpful representative. Side Deal is lucky to have her. Kudo's to the company f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

bought a bunch of trackrs, & 1/2 didn't work. jordan was excellent at helping me; reordered, confirmed the specific colors, & even followed up on my battery comment! he also was soooo quick to re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

When I realized that one of the items I bought would not correctly, I reached out to Side Deal to let them know of the issue. Within hours, I received a response from Jessica that a refund was proces... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A real person responded and without being asked sent me a refund for a very small tax that that had been placed on an order. With so many states with different sales taxes mistakes are understandable.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Eventos e Entretenimento

Escrito pela empresa

Brands compete with their best offers to be featured on national TV


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

178 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(178)

41 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

There was an issue with my order and I…

There was an issue with my order and I contacted Customer service and they were GREAT. They took care of the problem very quickly. Highly recommended:)

21 de janeiro de 2021
Avaliação não solicitada
logotipo da SideDeal®

Resposta da SideDeal®

Thanks April!

Avaliado com 5 de um total de 5 estrelas

i bought a product at sidedeal.com…

i bought a product at sidedeal.com (heat pads set)
when the product arrived 1 of the 4 heat packs was defective (leaking) so i called sidedeal and told them
they proceeded to send me a whole new set at no cost
great for me but when the new set arrived one of the other heat pads was defective so i emailed them to tell them about the defect but not ask for a refund because i was still ahead on the pads
i did mention i was concerned about the quality of my item and worried about how long they would last
to ease my worry and make good they issued a full refund and let me keep all the heat pads that where still good
that was a wonderful way to make this customer happy and build confidence in them for my future purchases
thank you sidedeal.com for great help

21 de janeiro de 2021
Avaliação não solicitada
logotipo da SideDeal®

Resposta da SideDeal®

Thank you for the great review!

Avaliado com 5 de um total de 5 estrelas

SideDeal did right by me

SideDeal did right by me, and the few times I've used them I've had ZERO issues. Quick, responsive, and just overall great customer service.

21 de janeiro de 2021
Avaliação não solicitada
logotipo da SideDeal®

Resposta da SideDeal®

Thank you Rob! :)

Avaliado com 5 de um total de 5 estrelas

Superb Customer Service

I truly appreciate your amazing customer service—will definitely be utilizing your website again!! Ariana was the best customer service representative I’ve ever had the pleasure of dealing with!

27 de novembro de 2020
Avaliação não solicitada
logotipo da SideDeal®

Resposta da SideDeal®

Thanks Louis, we appreciate you too!

Avaliado com 5 de um total de 5 estrelas

Awesome customer service....

I must say that SideDeal customer service is Awesome!! Had a problem with my steam mop after receiving it, but the manufacturer wouldn't do anything, but SideDeal stepped up & immediately replaced my steam mop without hesitation, although it was under warranty with the manufacturer. Jordan, with SideDeal didn't want me to be unhappy, so he quickly replaced my item & I'm super happy because I really like my steam mop! Thanks for great customer service 👍🤗

21 de outubro de 2020
Avaliação não solicitada
logotipo da SideDeal®

Resposta da SideDeal®

We're so happy to hear that Jordan was able to help you with this. Thank you for taking the time to let us know how we did!

Avaliado com 5 de um total de 5 estrelas

Prompt and considerate!

Ariana was quick in responding to my concerns about my purchase and considered the product under the 90day warranty even though it was a few days over the limit.

25 de setembro de 2020
Avaliação não solicitada
logotipo da SideDeal®

Resposta da SideDeal®

Thanks L.R.!

Avaliado com 5 de um total de 5 estrelas

I was missing an item...

This Seller was proactive when I had to call to tell them that one of my items had not arrived. They immediately took care of the problem and ordered that item for me. Although I have not yet received it, I believe that I will. They were a pleasure to do business with.

23 de setembro de 2020
Avaliação não solicitada
logotipo da SideDeal®

Resposta da SideDeal®

Thank you Karen, it was a pleasure working with you as well.

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I received a product form SideDeal that did not perform as I had hoped. When I notified Ariana at customer service, she refunded my money promptly and did not require that I return the product. I appreciated the quick service, and most importantly, the fact that I did not have to return the product during these socially distancing times. Thank you!

3 de setembro de 2020
Avaliação não solicitada
logotipo da SideDeal®

Resposta da SideDeal®

Hi Drake,

Glad to hear you were taken care of so quickly! Thank you for the positive review.

Avaliado com 5 de um total de 5 estrelas

Ariana was incredibly helpful in…

Ariana was incredibly helpful in sorting through my shipment issues. They were incredibly informative, personable, and found a solution immediately. Every person at Sidedeal should take notes from Ariana!

Give this person a raise!!

1 de setembro de 2020
Avaliação não solicitada
logotipo da SideDeal®

Resposta da SideDeal®

Hey there!

We're so happy to hear that you had a good experience with Ariana, they are a rockstar!

Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Service Experience

I was recently exposed to this website and found out about their line of products. When an issue arose and I reached out to Customer Service. Kevin responded and was very helpful, kind and professional. The response time was prompt and the issue was resolved in no time. I will continue to shop here.

31 de agosto de 2020
Avaliação não solicitada
logotipo da SideDeal®

Resposta da SideDeal®

Hi Onku82,

Thanks for the review!

Avaliado com 1 de um total de 5 estrelas

Waited a month received the wrong item

After waiting a month they sent the wrong item. When you reach out to customer service it takes 6-7 business days to respond. I’m starting to feel like this is a racket and my money has been stolen. I’ll give them a couple more days then I’m putting in a dispute with my credit card to get my money back.

Well I finally received the correct product and it doesn’t work! The unit will not function unless it’s actively plugged in. What a scam. Definitely getting my money back.

6 de agosto de 2020
Avaliação não solicitada
logotipo da SideDeal®

Resposta da SideDeal®

Hi there JDB!

I looked into this for you and see that one of our customer support reps put in a replacement order for you. It's been packed and shipped, just waiting for movement scans before pushing tracking info to you.

Hope that helps.

Avaliado com 5 de um total de 5 estrelas

Return IRobot

I had purchase a IRobot then my wife wanted me to return it, Ariana went out of way to help me get a return approval. I greatly appreciate her effort, but after demonstrating the IRobot to my wife she agreed to keep it!! Thank You Henry

30 de julho de 2020
Avaliação não solicitada
logotipo da SideDeal®

Resposta da SideDeal®

Hi Henry,

Thanks for the shout-out to Ariana! <3

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