Silk Pharmacy saved me hundreds of dollars when I reached the medicare "donut hole" last year. Like many of us, I received the COVIC "vaccine" when it first ecame available. Within a year following th... Ver mais
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Veja o que dizem as avaliações
I am happy to report that I have received my medication. In fact, Silk Pharmacy had gone ahead and resubmitted the order. To my pleasant surprise, within a few days of getting my prescription, I rece... Ver mais
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The generic BREO product we ordered was not the same as the branded BREO. It was made in India. Our Pulmonary doctor thought we could try it. My wife's condition deteriorated within 7 days of sta... Ver mais
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I loved Silk Pharmacy the first time I used it and I recommended it to everyone! With this reorder, I have not received any updates on when my medication will be delivered. I need it! I ordered i... Ver mais
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Detalhes da empresa
Escrito pela empresa
Silk Pharmacy is a trusted online platform serving U.S. customers with affordable prescription medications, including both generic and brand-name options. With a stellar reputation and the confidence of over 4 million users, it’s a popular choice for safe and cost-effective healthcare solutions.
Informações de contato
651 Lacolle Way,, K4A 5B6, Orleans, Canadá
- 1-888-646-0898
- info@silkpharmacy.com
- silkpharmacy.com
4,4
Excelente
207 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have reached my max out of pocket…
I have reached my max out of pocket with my insurance and all drugs are now free.
Thanks for the savings
10 de fevereiro de 2026
Resposta da Silk Pharmacy
Thank you for sharing your update! We're glad to hear that you've reached your maximum out-of-pocket with your insurance and that your medications are now fully covered. It’s great that you were able to benefit from the savings along the way. If you ever need assistance with future orders or have any questions, we're always here to help. Thank you for choosing us!
Updated!I
I loved Silk Pharmacy the first time I used it and I recommended it to everyone! With this reorder, I have not received any updates on when my medication will be delivered. I need it! I ordered it the beginning of February. I, at least, would like to be kept informed. Disappointed!!!!
Update: Right after I wrote this review, Silk got in touch with me and explained the delay, which was related to our government's changing tariffs and was not the fault of Silk. They assured me they would keep me updated. This is how you do business! I appreciate Silk Pharmacy and you will, too!
3 de fevereiro de 2026
Resposta da Silk Pharmacy
We sincerely thank you for your wonderful review. Your trust and support mean a lot to us. We are happy to know you had a positive experience.
Concerning order # V11136
Concerning order # V11136:
I originally gave a 1-star review, which I am upgrading here. Silk Pharmacy's customer service people did a great job in replacing a lost shipment. My queries were responded to promptly and professionally.
2 de fevereiro de 2026
Resposta da Silk Pharmacy
Dear Customer,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you experienced regarding order #V11136.
Sometimes tracking numbers may take a short time to become active in the USPS system after shipment. However, we understand your concern and our support team will immediately recheck the tracking details for your order and provide you with the correct and active tracking update.
Regarding the phone numbers, we are very sorry if you were unable to reach us. We are currently reviewing this issue to ensure our contact lines are functioning properly so customers can reach us without difficulty.
Your experience is important to us, and we would greatly appreciate the opportunity to resolve this matter for you. Please contact our support team at info@silkpharmacy.com or send us a message through our website so we can assist you promptly.
Thank you for your patience and for giving us the chance to make this right.
I finally received my order yesterday
I finally received my order yesterday. Customer service was helpful and competent. Thanks for the follow up
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Silk Pharmacy
Thank you for your generous review. Your satisfaction and trust in our pharmacy mean a lot to us. We remain committed to providing the best care and service.
Very easy company to do business with
Very easy company to do business with. Product is always delivered promptly.
13 de janeiro de 2026
Resposta da Silk Pharmacy
Thank you for the 5-star rating. We appreciate your trust in Silk Pharmacy and look forward to serving you again.
Resposta da Silk Pharmacy
We’re truly grateful for your wonderful review. Thank you for choosing Silk Pharmacy and for trusting us with your healthcare needs.
My prescription was sent to my summer…
My prescription was sent to my summer address even after my telling your representative my winter address is where I wanted it to be sent. I still received it in a somewhat timely manner as my mail gets forwarded.
12 de dezembro de 2025
My first experience with Silk
My first experience with Silk and it went perfectly. Very fast service.
6 de dezembro de 2025
Resposta da Silk Pharmacy
We’re truly grateful for your wonderful review. Thank you for choosing Silk Pharmacy and for trusting us with your healthcare needs.
gREAT SERVICE ON REPEAT ORDER WITH PETER
14 de novembro de 2025
Resposta da Silk Pharmacy
Thank you for your kind words and 5-star review. Your support inspires our team at Silk Pharmacy to continue delivering the best service to our customers.
Resposta da Silk Pharmacy
Your 5-star rating means a lot to our team. Thank you for trusting Silk Pharmacy with your healthcare needs. We look forward to serving you again.
Resposta da Silk Pharmacy
We truly appreciate your 5-star rating. Reviews like yours encourage our team at Silk Pharmacy to keep delivering reliable service every day
Resposta da Silk Pharmacy
Thank you for your wonderful feedback. It’s always a pleasure serving our customers at Silk Pharmacy, and we appreciate your support.
Everything went great and my meds were…
Everything went great and my meds were on time. Thank you
17 de outubro de 2025
Resposta da Silk Pharmacy
We sincerely appreciate your kind feedback and 5-star rating. It’s always our goal at Silk Pharmacy to provide dependable and caring service. Thank you for choosing us.
Everything was great except the price
Everything was great except the price. The price of the last order I got was very good, not so this time.
9 de outubro de 2025
2nd Order
Even with tariff and Custom issue my order was delivered on time. Customer representative was very helpful.
1 de outubro de 2025
Nice customer service
Received RX fairly quickly considering tariff issues and customs. Still a fair price.
29 de setembro de 2025
Non-receipt of order after 3 weeks.
In spite of new tariffs, Silk Pharmacy delivered my order in a reasonable time.
21 de setembro de 2025
Resposta da Silk Pharmacy
Dear Jeffrey,
We sincerely apologize for the delay in delivering your order. Due to the recent 50% tariff imposed by the U.S. government, all international shipments are currently held at U.S. Customs. This sudden change has caused unexpected clearance delays as logistics partners adjust to the new requirements.
Please rest assured that if your order does not reach you within the next 30 days, we will issue a full refund without any deductions.
We deeply regret the inconvenience caused and truly appreciate your patience and understanding during this unforeseen situation.
Warm regards,
The Team SilkPharmacy.
Asked to have my order cancelled…
Order was delayed due to custom backlog . Silk did communicate through the process ,but there also was confusion in the messaging
15 de setembro de 2025
Resposta da Silk Pharmacy
We sincerely apologize for the delay in delivering your order. Due to the recent 50% tariff imposed by the U.S. government, all international shipments are currently held at U.S. Customs. This sudden change has caused unexpected clearance delays as logistics partners adjust to the new requirements.
Please rest assured that if your order does not reach you within the next 30 days, we will issue a full refund without any deductions.
We deeply regret the inconvenience caused and truly appreciate your patience and understanding during this unforeseen situation.
Warm regards,
The Team SilkPharmacy.
I don't have any complaints
I don't have any complaints. My order was processed and received in about 5 days.
8 de agosto de 2025
Resposta da Silk Pharmacy
Thank you for taking the time to share your feedback. We’re glad to hear you were satisfied with our service and we look forward to serving you again.
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