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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally con... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Simify has been a fantastic product I’ve used around five eSIMs across multiple countries and have never had an issue. At one point I thought it would be helpful to receive a daily email showing my da... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I found it easy to choose, select and purchase an eSim plan. Although familiar with eSims, I found the instructions to load clear and accurate. When I arrived in UK/EU, I used the free hotel WiFi to a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Simify - Travel eSIMs made simple Stay connected wherever you go with Simify. We make it easy for travellers to ditch roaming fees and get fast, reliable data in over 150 countries - including Europe, Asia, the Americas, and more. Trusted by over 500,000 travellers, Simify eSIMs are easy to activate and come with real human support when you need it most. Our mission is simple: make travel feel effortless by keeping you connected every step of the way.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Have used Simify multiple times in…

Have used Simify multiple times in various regions around the world. Their products always work wonderfully and their instructions and service are top class. Highly recommend.

21 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

We love hearing that you've had a smooth experience across the world! Thank you for taking us with you. Appreciate the recommendation, Scott ✈️🙌⭐

Avaliado com 5 de um total de 5 estrelas

Did a big road trip across the USA Simify was essential for us

Did a big road trip across the USA, arriving late evening from Australia after 36 hours of travel. Activation was simple and painless and it helped get us out of the rental car hire building and to our accomodation - something that simply wouldn’t have been possible without our data plans and access to Waze and google maps

6 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Glad to hear activation was simple and painless! Appreciate the review, Shaun 🙌⭐

Avaliado com 5 de um total de 5 estrelas

No issues with set up or use

No issues with set up or use. Have used simify in UK, Europe and recently and had no issues with access.

4 de março de 2026
logotipo da Simify

Resposta de Simify

We love no issues! Thanks so much for the review, Katherine ✈️🤩

Avaliado com 5 de um total de 5 estrelas

Amazing! Great customer experience

Amazing! Have used their sims multiple times before and they always work great. Recently requested a refund for a sim as I can no longer go on the trip. Customer service was responsive and processed the refund immediately. Couldn’t recommend more!

21 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Appreciate this amazing review and recommendation, Ellie! 🤩✈️

Avaliado com 5 de um total de 5 estrelas

Great support.

Big shout out to Ancel who quickly & clearly helped me sort out which of the mostly redundant SIMs on my iPhone was the one recently installed so I now know which one to activate on arrival in UK. Saved me a lot of stress. Thanks Ancel you legend!

20 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Acel certainly is a legend and deserves the shoutout! Appreciate the review Amanda ⭐✈️

Avaliado com 5 de um total de 5 estrelas

I ordered 2 unlimited esims from Simify…

I ordered 2 unlimited esims from Simify and have used them before which was truly a god send arriving in Bali and having internet straight away.
We used the help line this time and they were quick and efficient solving our problem thanks to Aro 🙏will defiantly be using Simify for our next trip.

19 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Thanks Mrs Rhonda! We love this review and Aro and are glad you loved our product!

Avaliado com 5 de um total de 5 estrelas

So great and helpful

Everytime I have had an issue they have helped with my absolute best interest in mind. I have been using them for a year and will comtinue using them. They have an amazing reply time and amazing customer service!!!!

19 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Thanks, Olivia. This made our day! Our customers are who we do this for 🫶

Avaliado com 5 de um total de 5 estrelas

Great eSIM!

Great eSIM! Had to find a new one as the previous one I was using kept cutting out while I was travelling and leaving me stranded overseas! No problems the two times I’ve used Simify and will now always choose them! A little on the pricey side but you know you will be coverage and the customer service is so helpful!!

19 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Thanks for the review and feedback, Lauren. We've got your back 🙌

Avaliado com 1 de um total de 5 estrelas

Horrible experience

Horrible experience, ordered a few times, but my order gets cancelled everytime, and support cant do anything about it. No good

19 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Hi Karel, thank you for your review. If you could please reach out on hello@simify.com and mention this review, we can absolute look into this for you.

Avaliado com 5 de um total de 5 estrelas

Asia Sim - Amazing

Purchased Asian sim while travelling Malaysia, Thailand and Vietnam. Easy to download and activate. Customer service is A1. Quick to act and all questions answered without issue.
Highly recommend!!

19 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

We think Customer Service are A1, too! Thanks, Shane. Glad to hear we make the recommendations list 💪

Avaliado com 5 de um total de 5 estrelas

Used Simify this time in Japan

Used Simify this time in Japan, had a few dead spots or fallouts but did not cause any issues. Easy to use and download and rates competitive. It's nice to arrive at your destination and and be instantly connected to confirm drivers etc.

4 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Glad to hear you had instant connection in Japan! Appreciate the review, Beryl ✈️⭐

Avaliado com 5 de um total de 5 estrelas

Simify i Thailand

Vi har benyttet simify på alle vores telefoner i Thailand og det har bare fungeret super !!!
Vi lidt installations problemer som vi selv havde forårsaget. Kyle var virkelig hurtig på chatten og hjalp os hurtig igennem.

18 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Kyle er en af de bedste!✨ Så glad for at høre om din positive oplevelse med vores eSIM'er! Tak for anmeldelsen, Kian.😄

Avaliado com 5 de um total de 5 estrelas

Easy as pie

Thought this would be more difficult than it was. The first time was just finding out how it worked with my phone but after that it was great and better wifi than my own provider as it uses the best signal available and it's truly unlimited.

9 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Easy breezy! How good is fast reliable data on the go!😎 Appreciate the review! 👌

Avaliado com 5 de um total de 5 estrelas

I purchased 2 esims and a few hours…

I purchased 2 esims and a few hours later I received an email to say a 25% sale starting on all sims - I contacted simify and they were awesome - refunded the original order and now I can order arcade prices. So happy to assist. I’ve used simify regularly and negercannisdueveith their product.

18 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

We wouldn't want you missing out on our sweet birthday sale! Happy we could help you out, Greg! Safe travels! ✈️😁

Avaliado com 5 de um total de 5 estrelas

Consistently good

bought simify for Europe last year and USA this year. Easy to install and it worked great. never had a problem. price were competitive, great deals at boxing day sale

15 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Yes, Kev! Love this review and stoked that you're a repeat customer! Can't wait to be your travel buddy next time 🛫

Avaliado com 5 de um total de 5 estrelas

Quick, Fast and Efficient Tech Support Help

We had an unlimited esim in Spain and Portugal last year and it was great no issues at all.
We recently purchased another two esims for an upcoming trip. We were confused re installation as my husband hadn't removed his previous esim. We sent an email asking for help and had a reply within 10 minutes. We honestly did not expect to hear from them as it was a Sunday. Chlark the customer service person at Simify kept in touch with us as we shared screen shots and we resolved our issues. We could not fault such prompt, efficient and courteous service.

15 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Thank you so much for your wonderful feedback! We're thrilled to hear that your previous eSIM worked perfectly throughout Spain and Portugal, and we're just as happy that we could support you quickly this time around too.

Sundays can be busy for travellers, so we’re glad Chlark was able to jump in, review your screenshots, and help sort out the leftover eSIM on your husband’s device. We know how confusing setup can be, and we’re always here to make it as smooth and stress-free as possible.

Avaliado com 5 de um total de 5 estrelas

Great eSIM

Easy to install and automatically activated and connected as soon as the plane landed in London

15 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Thank you so much for the awesome feedback! We're thrilled to hear your eSIM was easy to install and activated straight away as you landed in London, that’s exactly the seamless experience we want for all our travellers.

We really appreciate you choosing Simify, and we're here anytime you need us for your next adventure.

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