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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally con... Ver mais

Avaliado com 5 de um total de 5 estrelas

Simify has been a fantastic product I’ve used around five eSIMs across multiple countries and have never had an issue. At one point I thought it would be helpful to receive a daily email showing my da... Ver mais

Avaliado com 5 de um total de 5 estrelas

We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I found it easy to choose, select and purchase an eSim plan. Although familiar with eSims, I found the instructions to load clear and accurate. When I arrived in UK/EU, I used the free hotel WiFi to a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Simify - Travel eSIMs made simple Stay connected wherever you go with Simify. We make it easy for travellers to ditch roaming fees and get fast, reliable data in over 150 countries - including Europe, Asia, the Americas, and more. Trusted by over 500,000 travellers, Simify eSIMs are easy to activate and come with real human support when you need it most. Our mission is simple: make travel feel effortless by keeping you connected every step of the way.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Reliable eSIM Every Time

Simify has been a fantastic product I’ve used around five eSIMs across multiple countries and have never had an issue. At one point I thought it would be helpful to receive a daily email showing my data usage, but after downloading the app, I realised everything I needed was already there. It’s easy to track usage, and the setup instructions are super simple especially when activating the SIM in a new country. Overall, a really smooth and stress-free experience. I will continue using Simify on my overseas trips.

31 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Reasonably priced esim

Reasonably priced esim. Very easy to set up and use. We are from Australia spending 60 days in England and Europe and we can get 2 x esims for less per day than it costs to have 1 of our phones on global roaming. We just have to use whatsapp for calls.

18 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome eSim

So easy from installing the Simify esim to activating the esim when we arrived in Madrid, not bad for an old bloke who struggles with all the new tech.😉

17 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing!

Amazing!! I struggle with technology and they helped me online step by step, easy to install and best price. They have promo codes for discounts.

18 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Turn data roaming on

eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally connected everything was seem less. Data roaming needed to be turned on manually on my phone so nothing worked until I figured that out.

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Appreciate the refund on the esims that we weren't able to use!

We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we arrived in Osaka we had internet connection right away. For the two esims that we did not used I was refunded the money, which I really appreciated. Highly recommend and I would absolutely use Simify when going overseas again.

17 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

My first eSIM

Easy to download the app and purchase and install each eSIM. Activation was Ok but setting the Default Voice Line to the primary SIM could have been explained more clearly. It appears to be working well.

17 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

eSIM Thailand

Instructions easy to use just left one thing off once I arrived in Thailand when I had time fixed it and The eSIM connected .the coverage is great. Once again a happy customer 3 rd time and 3rd different country Simify are great

14 de abril de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Glad to hear you had great coverage in Thailand! Appreciate the review Margaret 🙌✈️⭐

Avaliado com 4 de um total de 5 estrelas

Check with mobile carrier before travelling with an eSIM

The installation of my eSIM was very easy, however, although I double-checked that I had the settings, as per the instructions, correct, my carrier (Optus) still connected me to global roaming when I landed overseas. Why, I don’t know!
For peace of mind, and to reduce the possibility of additional roaming fees, I have ended up removing my SIM card which now means I am unable to receive calls, or codes by SMS, something that I was hoping to have access to.
On the other hand, I set up my husband’s eSIM with exactly the same settings, and he has had no issues with his carrier (Telstra).
Other than that, the eSIMs are working as advertised - let’s just hope I don’t need any verification codes while travelling!

15 de abril de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Sorry to hear about your experience with your home carrier. Fingers crossed you don't need any verification codes! Appreciate the review Arlyn ✈️📶

Avaliado com 5 de um total de 5 estrelas

Great coverage

Easy to install and gets great coverage

13 de abril de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Thanks for the great review, Anna-Marie! 🙌⭐🫶

Avaliado com 5 de um total de 5 estrelas

Best E-sim

My husband and I used Simify for our trip to STH Korea and Japan and once we landed we had accidentally used 2 sims on the one phone instead of 1 sim for each of us. We used the apps chat bot which then connected us to Charmaine who was wonderful in helping us sort this issue and re-sent a new e-sim so we could use it on the second phone. It was an easy process and done very quickly! We have used Simify twice and each time it’s been the best choice!

15 de abril de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

So glad Charmaine could get you sorted quickly! Look forward to travelling together again Adriana ✈️📶🙌

Avaliado com 5 de um total de 5 estrelas

Simply the best

I cannot explain how wonderful it is to receive what is promised from a business. Even better when contacting customer support and I receive prompt replies and assistance. The bonus was that Simify followed up with emails to confirm all is good. This is my third time using them in 3 different countries and never an issue. I look forward to the next holiday and having the pleasure of using a Simify's product. Thank you...

31 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

This review is simply the best! We look forward to travelling with you again too Karen! ✈️🫶🙌

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