eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally con... Ver mais
A empresa respondeu
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eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally con... Ver mais
A empresa respondeu
Simify has been a fantastic product I’ve used around five eSIMs across multiple countries and have never had an issue. At one point I thought it would be helpful to receive a daily email showing my da... Ver mais
A empresa respondeu
We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we a... Ver mais
A empresa respondeu
I found it easy to choose, select and purchase an eSim plan. Although familiar with eSims, I found the instructions to load clear and accurate. When I arrived in UK/EU, I used the free hotel WiFi to a... Ver mais
A empresa respondeu
Simify - Travel eSIMs made simple Stay connected wherever you go with Simify. We make it easy for travellers to ditch roaming fees and get fast, reliable data in over 150 countries - including Europe, Asia, the Americas, and more. Trusted by over 500,000 travellers, Simify eSIMs are easy to activate and come with real human support when you need it most. Our mission is simple: make travel feel effortless by keeping you connected every step of the way.
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I am very happy with the product. The only thing I would suggest is completely unambiguous instructions for first time activations. A few times the terminology was not a clear match so it became “What is the closest option?” — and from that an anxious thought or two. The follow up emails were encouraging and helpful.

Resposta de Simify
Struggled to make it work but they were good in replying and refunded my payment and I was grateful for that

Resposta de Simify
I haven’t even used the eSIM yet but installed it and then smashed my phone by accident. I contacted help centre chat and had a new eSIM ready to go for my new phone in less then 5 mins. Great service.

Resposta de Simify
It just works really well, that’s what a customer wants. Easy to install and good backup if needed.

Resposta de Simify
Easy to use, even for someone like me who is a technology dinosaur 🤣

Resposta de Simify
One stop shop for your sim needs. All sims I have used are fantastic and the support team is the best I have dealt with 🙂👍

Resposta de Simify
What a fantastic company and such a great product. It was great having unlimited data with excellent coverage and easy installation! Kyle was great with all my questions and help with setting up my sim. Definitely recommend Simify!!!

Resposta de Simify
Thoroughly impressed by Simify! Wanted to use an Aussie owned eSim for my trip to Japan and they did not disappoint. I use a Samsung Z fold 6 and my data connection was at full 5G strength for most of my travels, only dipping in some regional areas. It was really cool being able to use my phone freely like I was at home. Their setup instructions are super clear and I did not struggle at all following them. Simify is definitely a brand to trust, and I'll keep their app so I can buy another an eSim for my next holiday.

Resposta de Simify
It was very easy-just make sure you have wifi to install and start the eSIM. If you’ve never used an eSIM they provide great instructions on how to start it in your settings manually or it will install automatically.
Simify’s customer service was also fantastic. I bought 2x esims for my husband and I for our travel, without knowing his phone didn’t have capacity to use an eSIM. They responded to my email straight away and I was reimbursed for one sim, for my own mistake.

Resposta de Simify
Easy to install and fast to work when I landed.

Resposta de Simify
Easy to navigate options, easy to download, easy to set up, easy to use. Too easy 🤗

Resposta de Simify

Resposta de Simify
support when i had questions has been great.

Resposta de Simify
Had an issue with losing my e-sim from the selections. Simify customer service responded to my call for help within minutes and stepped me through fixing the issue. All fixed within 30mins. Way to go guys! Well done

Resposta de Simify
Our second time using Simify - perfect the first but I needed a little help this time with the phone settings. Thanks to Victoria for all of your help !

Resposta de Simify
Instant delivery and installation. Very helpful, prompt customer service. Competitively priced. This is my second eSIM with Simify. Highly recommend.

Resposta de Simify
Ease of purchase on line. Prompt delivery via email. Great guide with clear instruction . Loved the post purchase support and problem solving. All round great experience.

Resposta de Simify
Have used Simify multiple times in various regions around the world. Their products always work wonderfully and their instructions and service are top class. Highly recommend.

Resposta de Simify
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