eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally con... Ver mais
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Veja o que dizem as avaliações
Simify has been a fantastic product I’ve used around five eSIMs across multiple countries and have never had an issue. At one point I thought it would be helpful to receive a daily email showing my da... Ver mais
A empresa respondeu
We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we a... Ver mais
A empresa respondeu
I found it easy to choose, select and purchase an eSim plan. Although familiar with eSims, I found the instructions to load clear and accurate. When I arrived in UK/EU, I used the free hotel WiFi to a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Simify - Travel eSIMs made simple Stay connected wherever you go with Simify. We make it easy for travellers to ditch roaming fees and get fast, reliable data in over 150 countries - including Europe, Asia, the Americas, and more. Trusted by over 500,000 travellers, Simify eSIMs are easy to activate and come with real human support when you need it most. Our mission is simple: make travel feel effortless by keeping you connected every step of the way.
Informações de contato
Austrália
- hello@simify.com
- simify.com
4,8
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Screen shot of settings is invaluable when switching on your esim upon arrival at your destination
Works well, no problems will coverage
4 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Boom! 💯👌😎
Great help getting eSim card activated
6 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Our Customer Service team is elite! 😎 Thanks for the review, Jeannette! 💯🙌
Very easy to use and works great
This is my 3rd time using Simify for overseas travel. The first time was a few years ago and a bit clunky to set up but since then the set up has just become so easy. And of course once activated every thing just works great. Well done Simify team 👍
6 de abril de 2026
Avaliação não solicitada
Resposta de Simify
3rd time! We are lucky to have you as a great customer, Mobsy!🤩 Where are we going next?!😏✈️
Great price, great coverage, easy to use to get going!
Great price, great coverage, incredible ease to use and to get moving (for a 70 yo). Not being frustrated why my eSIM won’t connect. Too easy, Simify get you going!
5 de abril de 2026
Avaliação não solicitada
Resposta de Simify
This review will get the people going! 💯 Appreciate it, Stephen!👌⭐
Went to three countries and phone…
Went to three countries and phone service worked great!
27 de março de 2026
Avaliação não solicitada
Resposta de Simify
3 from 3, what a place to be! 😏 Thanks for the review, Phil!⭐✨
Reliable eSIM
Easy to install and works like a charm when activating after landing. It’s reliable.
5 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Thanks so much for the awesome feedback, we absolutely love hearing that 🧡
Our eSIMs are designed to activate smoothly the moment you land, so we're thrilled it's been reliable and easy for you!
Very Competent Support
Quick replies, being positive and supportive throughout the process allowed me to have full confidence the eSim will work.
5 de abril de 2026
Avaliação não solicitada
Resposta de Simify
We’re really glad to hear our team was able to help quickly and keep things positive for you, that’s exactly the experience we aim for!
If you need anything at all before or during your trip, we’ve got your back ✈️😊
Installation and activation were easily…
Installation and activation were easily completed . Support for an issue ( my fault ) was prompt and efficient
4 de abril de 2026
Avaliação não solicitada
Resposta de Simify
We’re glad to hear installation and activation went smoothly, and happy we could help quickly with the issue, no worries, we’ve all been there!
Amazingly quick and helpful problem-solving!
I had some initial problems with installing the Simify eSIM in China and was amazed by the wonderful response when I raised my concern. Celeste and Charmaine replied very quickly and then patiently - by email - talked me through what I needed to do. I now have an excellent service. The personal care and advice made all the difference, thank you.
4 de abril de 2026
Avaliação não solicitada
Resposta de Simify
So glad Celeste and Charmaine could get you sorted and that you now have excellent service, Stephen! Appreciate you taking the time to share ✈️📶⭐
Perfect experience
Perfect experience. It was everything that I needed. I will definitely be using again the next time I travel
3 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Appreciate this perfect review! 🙌 Looking forward to our next trip together ✈️😎
Simify is brilliant
Simify is brilliant, and having trouble losing my esim after changing phones and being elderly Armi was absolutely brilliant and very patient in helping me sort the problem. Thank you again Armi!
4 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Glad our amazing Armi could help get you sorted! Thanks for the review, Thelma ⭐🙌
took me a bit to work out
took me a bit to work out how to activate but all good now and hopefully i am using e-sim and not my australian telstra connection!!!
2 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Feel free to reach out to us at hello@simify.com if you want us to double check your settings Jackie. We'd be more than happy to 🙌📶
Would absolutely recommend Simify
Would absolutely recommend Simify. The eSims have been so easy to set up and use. Also and importantly, the quality service and response time from staff to answer any questions was excellent.
31 de março de 2026
Avaliação não solicitada
Resposta de Simify
Thanks for the recommendation and review, Bec! ✈️🙌⭐
2nd time using Simify
2nd time using Simify, available on arrival in Seoul.
2 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Appreciate you using us again Brett! Thanks for the review ✈️🙌
Great customer service
Couldn’t asked for more from their customer service team. Resolved my eSIM issue in 15min. Highly recommended Simify.
2 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Couldn't ask for a better review! Glad our amazing team could get you sorted quickly. Thanks Joshua ⭐✈️🙌
Great customer service
1 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Thanks for the great review, Craig ⭐🫶✈️
Great service!!
Kyle has been super helpful. One of the esim was not compatible on iPhone 11. Kyle kindly processed the refund and refund was received straight away.
Also, Kyle was very helpful in responding to our queries straight away.
Thanks guys! Highly recommend
2 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Glad Kyle could help! Appreciate the kind words and review, Vivian ⭐✈️
Up the creek
Says im ready to go . Go and enjoy.
In Athens an no way to contact anyone local or abroad. Kinda stress you dont need after 36 hrs of flying. Ended up buying a local sim to use. Way easier.
Without working data i cant even contact simify for help.
1 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Hi Glenn, we're sorry to hear about the stress you experienced while abroad. Please reach out to us on hello@simify.com as we'd love to find a suitable resolution for you.
Easy user experience
Easy user experience, download and instructions. Activated as soon as I landed. Tried other esim airlo, always issues!
1 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Thanks for sharing your experience, Connie! Glad you found it easy and that activation was seamless🙌✈️
Extremely helpful with quick service
2 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Thank you so much for the review, Simone ⭐🫶
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