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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally con... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Simify has been a fantastic product I’ve used around five eSIMs across multiple countries and have never had an issue. At one point I thought it would be helpful to receive a daily email showing my da... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I found it easy to choose, select and purchase an eSim plan. Although familiar with eSims, I found the instructions to load clear and accurate. When I arrived in UK/EU, I used the free hotel WiFi to a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Simify - Travel eSIMs made simple Stay connected wherever you go with Simify. We make it easy for travellers to ditch roaming fees and get fast, reliable data in over 150 countries - including Europe, Asia, the Americas, and more. Trusted by over 500,000 travellers, Simify eSIMs are easy to activate and come with real human support when you need it most. Our mission is simple: make travel feel effortless by keeping you connected every step of the way.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Helpful support

Helpful support, timely communication, third time I have used Simify and very happy with product, will use them again

1 de abril de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Appreciate the review Don! Looking forward to the next travel adventure together ✈️🫶🙌

Avaliado com 5 de um total de 5 estrelas

Simify esims have worked very well as the Customer Service they provide

Simify esims have worked very well so I became a frequent Customer from them for every trip I have made out of my Country. Would like also. To thank them for their great and prompt support they gave me to address an issue I had with my last eSIMs purchase this week. Keep the great Customer Service you have been providing . Thanks

30 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Thank you for your continued support, Juan. It means the world to us 🌎 Glad our epic customer service team could get you sorted 🙌✈️

Avaliado com 5 de um total de 5 estrelas

Help at hand

I had issues connecting to the internet through simify. I connected to the hotel wifi and made contact through chat, I had a step by step process delivered by email from Celeste which I was able to follow and get connected.

28 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Glad to hear you had help at hand from Celeste to get connected! Thanks for sharing Kazza 😎📶⭐

Avaliado com 5 de um total de 5 estrelas

Very helpful and timely support

Very helpful and timely support. The support was prompt and helped rectifyy problem immediately!

1 de abril de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

We're glad our team could jump in quickly and get things sorted for you. Appreciate the review, Heidi ✈️⭐🙌

Avaliado com 5 de um total de 5 estrelas

I’ve been using Simify since 2019

I’ve been using Simify since 2019. On this occasion I activate the sim before I left and when I arrived just had to swap to using the Simify eSIM. Very happy. I will say it’s a bit more expensive compared with other providers.

31 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Thanks for sticking with us since 2019 - we love a loyal legend 🙌 Glad the switch on arrival was smooth and easy. Thanks Penny ⭐✈️

Avaliado com 4 de um total de 5 estrelas

e-Sim did not work when we followed the…

e-Sim did not work when we followed the instructions.
Found an extra step was needed with my Samsung. Under Data Roaming had to select "All networks" then all works.

30 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Sorry for the initial hiccup, but we're so glad you got it working. Appreciate you taking the time to share Craig ⭐✈️

Avaliado com 5 de um total de 5 estrelas

Easy process from purchase to…

Easy process from purchase to activation. Online support if needed. Great price for unlimited data and connection wherever I went.
No more asking for WI-FI passwords and slow connections.

28 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Love this 🙌 Easy setup, fast data, and zero Wi-Fi password hunting - exactly how travel should be. Thanks Mark 😎⭐

Avaliado com 5 de um total de 5 estrelas

Worked perfectly in FIJI

My apologies, I posted this to wrong company..
Simify was very good in Fiji last year. No problem!!

21 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Hi Mitsutaka, we're sorry to hear you had trouble with your eSIM. Please reach out to us on hello@simify.com as we'd love to find a suitable resolution for you.

Avaliado com 5 de um total de 5 estrelas

I had trouble downloading my eSIM and…

I had trouble downloading my eSIM and there support team helped me out a lot. Sent a new link and got it working.

30 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Thanks so much for the review and yes, our Customer Support team have your digital back, 24/7 💪

Avaliado com 3 de um total de 5 estrelas

It was easy to instal, but...

It was easy to instal, but we were loosing signal in Brazil. We had to ask for help which was done promptly. But then it was loosing signal a few times and we had to switch e sim on and off and update it. We were worried that it will stop working anytime. And it was well needed for ordering uber taxi... So for the money we paid we expect better service.

21 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Hi Radovan, we're so sorry to hear that you had some trouble. Please reach out on hello@simify.com as we'd love to make this right for you!

Avaliado com 5 de um total de 5 estrelas

The sim connects well to the Vietnam…

The sim connects well to the Vietnam network doesn't lag and doesn't drop out reasonable price for unlimited data and days with lots of countries combined works better than Airalo which is expensive and always drop out.

26 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Great to hear you enjoyed the product! Can't wait to be your travel buddy again!

Avaliado com 5 de um total de 5 estrelas

Process was easy

Process was easy. Pick a plan, pay then follow the instructions which are very straight forward.

An option where you can pick your own time frame would be great also

29 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Hey Sharon, thanks for your review and feedback ⭐️

Avaliado com 5 de um total de 5 estrelas

Found the Simify eSIMs so easy to use…

Found the Simify eSIMs so easy to use and the service is amazing. Both times I have had a problem, through something I did, I have had immediate replies whether here or overseas to help me solve the issue. Also got them at a great price. Highly recommend.

29 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

We highly recommend this review! ⭐ Thank you so much, Vicky! 😊

Avaliado com 5 de um total de 5 estrelas

I have used Simify a few times now, always helpful.

I have used Simify a few times now on overseas trips. Always worked well. I struggle a little with technology and forget, between trips, how to do things. Simify are quick and efficient to help. I have also lost an esim email, ran out of data whilst in Italy and they quickly helped me out every time. It makes life so much easier.

29 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Help is just a quick message away! Our Customer Service team are legends!🙌 Appreciate the review, Terina! 😎

Avaliado com 5 de um total de 5 estrelas

Never disappoints

I have used Simify for several overseas trips and have never been disappointed. The eSIMS always connect without issue, and I particularly love the unlimited data options. Today I had to cancel 2 eSIMS purchased for a trip I cannot make due to the Middle East situation, and my refund was authorised within an hour...great and reliable service!

29 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Not matter the situation, we have your back, Sally! 😎 We are just sad you had to cancel your trip...though, we will be here waiting for our next adventure! ✈️🌏

Avaliado com 5 de um total de 5 estrelas

Excellent products and customer…

Excellent products and customer service! We always use simify esims for overseas travel data

23 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Thank you so much for always choosing Simify 🫶 Appreciate this excellent review, Sandra 🙌✈️

Avaliado com 5 de um total de 5 estrelas

Simply Simify

To date everything is going great only just starting our European trip with several countries to go. Hopefully as good a service as in France. Any communication with Simify has been easy and their response has been excellent.

28 de março de 2026
Avaliação não solicitada
logotipo da Simify

Resposta de Simify

Enjoy your travels John! Thank you so much for the review 🙌⭐😎

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