Simple Home Appliances Avaliações 143

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good value for money in terms of the product, however, I had paid for my old appliance to be taken away and the new one installed. This was done, but not until I had to spend quite a bit of time wait... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had been watching BRB80F26 Samsung series 7 integrated fridge freezers for sometime and an amazing price for the ACS variant came up at £691 delivered. At the time all other vendors were £1000+ I wa... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was sceptical as the price quoted for the Samsung series 9 washing machine was nearly £300 less than the market rate. However I shouldn’t have worried. The communication was great. I got a delivery... Ver mais

Avaliado com 5 de um total de 5 estrelas

Firstly, we fiund what we wanted, £50 cheaper than in larger chains. The ordering was very simple as was organising the delivery date. Totally our fault, there was an issue and we were temporar... Ver mais

Detalhes da empresa

  1. Loja de Eletrodomésticos
  2. Loja de Eletrônicos

Escrito pela empresa

Simple Home Appliances is your trusted source for high-quality TVs and white goods in the UK. With a commitment to offering top-notch products from leading brands, we ensure that every appliance we sell meets the highest standards of performance and reliability. Whether you're upgrading your home entertainment system or outfitting your kitchen with the latest in white goods, you can count on us for exceptional service, competitive pricing, and a hassle-free shopping experience. At Simple Home Appliances, customer satisfaction is our top priority, and we strive to make your home a better place with every purchase.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

143 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Great service

Amazing service and super quick delivery. Received the item within 2 days and the order was placed on a Saturday morning. The delivery arrived on the date selected and we were contacted prior to the delivery to let us know we were the next stop. Would highly recommend.

2 de junho de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Everything good like price and the…

Everything good like price and the delivery was also on schedule as promised.
I have to say the delivery men were totally unhelpful when asked to unpack and take the cardboard away they just left it and couldn’t wait to get away.

24 de maio de 2025
logotipo da Simple Home Appliances

Resposta da Simple Home Appliances

Thank you for your feedback, and please accept our sincere apologies for the experience you had with the delivery team. While we’re glad to hear you were happy with the price and that delivery was on schedule, we’re very sorry the service on the day fell short.

The delivery service should have included taking the item to a room of your choice, unpacking, and removing the packaging. We use a third-party courier for deliveries and have already passed your complaint on to them for investigation and follow-up.

We’ve also sent you an email to see if there’s anything we can do to make this right for you. Thank you again for bringing this to our attention.

Avaliado com 5 de um total de 5 estrelas

I would be willing to change this…

I would be willing to change this review if I receive a suitable response. My new TV was due to arrive today but to my old address. I have just moved house but I tried to change to my new address but the phone line isn’t working. So my tv has not been dropped off and I don’t know where it is.
All sorted now thank you

13 de maio de 2025
Avaliação não solicitada
logotipo da Simple Home Appliances

Resposta da Simple Home Appliances

Hi Mark, We have responded to the ticket you raised in regards to needing to change the delivery address. We have initiated a request with the courier to have this rerouted to your new address. You will receive a SMS notification with your new delivery date. Please note it may take 48hrs for this to be processed with the courier. We hope this means you will update the review. Thank you, Simple Home Appliances

Avaliado com 5 de um total de 5 estrelas

I've recently purchased a fridge and a…

I've recently purchased a fridge and a freezer from Simple Home Appliances and got one of the best market deals. Though, the old freezer had not defrosted when the delivery was scheduled, the team responded positively and reset the delivery slot instantly.

Their order app is great — it has live tracking with your position in the queue and the delivery number at the time, so the whole process is very transparent and convenient. Their support team was also very fast and helpful to fix my problem.

I would strongly recommend this site to anyone who wishes to buy home appliances!

21 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

GOOD SERVICE

On 07 April 2025, I placed an order for a Samsung QE48S93DAEXXU 2024 48" S93D OLED 4K HDR Smart TV and paid £741. This was an excellent price, approximately £100-£150 below the prevailing market rate. However, upon receiving the package, I noticed that the box indicated the S90D model instead of the S93D model. I attempted to contact customer service at 02081676439, but my call went straight to voicemail.
Subsequently, I sent an email and received a response instructing me to verify the sticker on the side of the box rather than the print on the box itself. Upon checking the sticker and opening the box, I confirmed that it was indeed the S93D model. I would like to express my gratitude to Simple Home Appliances for their assistance in resolving this matter.

9 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just ordered a washing machine

Just ordered a washing machine, I have had no confirmation and cannot get them on the phone, in panic mode. (Update I have had feedback and I am happy with result. It is so frustrating and scary when you don’t hear anything immediately after a purchase. To follow on from my panic! I would like to say I apologise to Simple home appliances as I have never purchased from them before and I did not understand how they work. I did receive my machine on time and the old machine was taken away. The two young men that delivered my machine were very pleasant and friendly as a result I have now change my review to a 5 star. Thank you and once again I apologise

A Green

1 de abril de 2025
Avaliação não solicitada
logotipo da Simple Home Appliances

Resposta da Simple Home Appliances

Hi Ann, We have responded to your email and updated your order as you requested to include the removal service. Please check your Junk folder for the emails both the initial confirmation and our response to your query. Apologies for the delay it has been very busy today. Thank you

Avaliado com 5 de um total de 5 estrelas

Great company

Absolutely fantastic product ( Samsung eco bubble washing machine) delivered fast and well packaged. Fantastic customer service, kept informed, called ahead before delivery. The 2 members of staff who delivered were friendly and very helpful. I would definitely reccomend

10 de março de 2025
Avaliação não solicitada

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