The meals that I've had all taste great! Its not something I can always afford or sometimes I can't be bothered to cook but the flexible subscription model makes it easy to manage/change when my bo... Ver mais
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The meals that I've had all taste great! Its not something I can always afford or sometimes I can't be bothered to cook but the flexible subscription model makes it easy to manage/change when my bo... Ver mais
A empresa respondeu
Cheeky company. They don’t send emails when you’re due a delivery, so I got sent an unwanted delivery with recipes I hadn’t chosen. It’s obviously intentional as they probably know nobody would pay £9... Ver mais
A empresa respondeu
Super company to deal with, very helpful when contacted via email, nothing is tolo much trouble for them to help with. Makes meal prep really easy, quick and so flexible to change ingredients, they're... Ver mais
A empresa respondeu
I have used Simply Cook for many years now. I love the variety of meals, easy to order and they arrive quickly. You get the step by step quide to make the meals. They are all very simple to make and t... Ver mais
Escrito pela empresa

Unit D, Discovery House, Juniper Drive, SW18 1UY, London, Reino Unido
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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The boxes usually arrive within a couple of days of being ordered. They are really great and have been great for creating quick but very tasty meals.
I recently had an issue with Royal Mail having not delivered two of my boxes and Simply Cook dispatched replacements immediately to a different address and they arrived within 2 days.
Excellent customer service!

Resposta da SimplyCook
It was faster than messaging a friend, to have a small issue resolved! Thanks so much to all the team at simplycook. The meals simply get better and better, we are absolutely thrilled with the range and quality of the offering. Initially somewhat reluctant, we are now real converts to the ease and variety on offer.

Resposta da SimplyCook
Couldn’t access my account with Simply Cook. E-mailed them for advice and had a fairly quick response . Didn’t resolve the problem but after several e-mails back and forth , then leaving it until the following day as advised , the problem was rectified . Customer Service persevered with me until a solution was found

Resposta da SimplyCook
I was really pleased with the service provided by Mia at simply Cook she was very helpful and friendly and resolved my issue very quickly I would like to add I was very happy in the way she handled my concern in a very caring and professional manner.

Resposta da SimplyCook
I am bedridden and with poor appetite, skipping meals, due to health problems, and feeling the need to start eating again. The recipes provided by simply cook are great for me. They dont take more then 20 minutes to prepare, which is ideal for me as i m in pain if up and about for longer then 30 minutes, and hey are tasty.
The service I got from this company was second to none, they do go beyond and above the line to cater to you personally, which i proper appreciate.

Resposta da SimplyCook
This company produces excellent ingredients along with reliable and straightforward instructions. The results are always delicious. We look forward to the tidy parcels arriving! Guidelines include possible adaptations to help decision making. The colour coded packaging is very helpful as is the handy shopping /checklist.
It would be very difficult and time taking to reproduce the spice mixes when we are busy and distracted. We learn a lot from trying new ideas. Simply Cook are very personable when making enquiries and always respond quickly which is very helpful and unusual these days. All in all it's very refreshing to find such a delightful idea with very accessible help. we can produce lovely unusual meals very quickly with Simply Cook. 10/10!

Resposta da SimplyCook
Been getting these meals for two years now and have to say Great choice of meals, fast delivery, easy to manage subscription and great customer service. I love these! Very tasty and great choice of ingredients, love coming home from work to cook nowadays, which I find very therapeutic! I would like to see some different ones now and again but all in all I find them great!

Resposta da SimplyCook
I bought the box initially to take on a self catering holiday, but we enjoyed them so much that we signed up for a regular delivery, I've enjoyed all of them so far but tonight we had the goan fish curry and it was amazing, absoluetly delicious, definately going to be a regular in our house

Resposta da SimplyCook
good customer service when I needed to change my recipe selection.

Resposta da SimplyCook
I was offered four food boxes for the price of postage as a free offer when I bought an item from Currys. I thought I would give it a try.. I completed all my personal details and bank details but once I had done this, I was then taken to a page where I had to pick how often I wanted simply cook to deliver food boxes every week every two weeks or once a month. There was no option for I do not want any boxes. I had to go onto their website and find out how to cancel the apparent subscription I had taken out. I had to login to the website and I was eventually able to cancel. At no time was I informedi would be taking out a subscription to Simple Cook. The only positive I can say is they refunded the postage quickly. Free Offer - Be wary. (After my initial complaint the replied saying ’as a favour can you leave a review’ which I advised I wouldn’t as I didn’t have anything good to say about them. After my second complaint about another postage sum appearing as ‘Pending’ in my bank statement, which they have said wasn’t generated by them, they again asked for a review. Well here it is - devious, underhand, desperate. You're welcome.

Resposta da SimplyCook
Customer service first class they answer queries fast

Resposta da SimplyCook
Wow these boxes are AMAZING! We’ve been using them for over a year now and no complaints. The recipes are delicious and varied and always feel pretty healthy too. They’re quick to cook, never more than an hour total with prep time and require minimal effort after a days work which is ideal. Would 100% recommend!

Resposta da SimplyCook
Great support & inspiring menu suggestions.

Resposta da SimplyCook
Very Good service answer queries very quickly & always very obliging
Definitely recommend super products

Resposta da SimplyCook
Simple ordering, great customer service

Resposta da SimplyCook
Love using simply cook .. the recipes are easy to follow and produce lovely food .. I have had one problem and it was solved within hours of me sending an email which I was very impressed with.. overall a good service which helps us eat a nice meal which is quick and tasty

Resposta da SimplyCook
Loving the simplicity of this.
Always been a traditional English/italian cook bringing up a family of 6. Now all happy in their own families time for the parents to love trying lots of world dishes
So good that’s it’s the spices etc that can just be kept so no waste
Love it would highly recommend

Resposta da SimplyCook
To begin with I was really happy but then I found that I had used all I was interested in. Plus, the portions are huge.
Unable to find a way if canceling my subscription I kept moving the delivery day back by a month, setting my phone calendar to remind me to do so.
Then my card stopped working so I had to get a new one and didn't bother updating it in my profile. Thankfully they cancelled my subscription as a result.
I still have a plethora of unused boxes of spice to use so I should be fine for long time.

Resposta da SimplyCook
Great selection of easy to make recipes which include all the fresh spices and sauces. You buy any meats or fish required and fresh veg. You can request a quicker or later delivery date to suit your requirements.

Resposta da SimplyCook
The meals are delicious and help with deciding what to have . Customer service is also excellent.

Resposta da SimplyCook
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