SimplyCook Avaliações 

Amazing. Very good customer service

Ordered a free box, and paid the postage. Now to find out they have taken money out of my bank for something I don’t want. Set up in to a subscription that I didn’t want or need. This free box is misleading and a joke. Avoid this con at all cost wast of time.

Update: thanks for the reply but this is miss selling looking at all of you 1 star reviews that are all about the same thing taking money that is not yours

Applied for the free box if I paid for postage. I now realise I have been signed up to some sort of subscription that I did not agree to. Money taken from my account on more then 1 occasion. This is hardly a free box of you are then putting me on a subscription. Not happy at all, and would never recommend.
Edit....I have cancelled but want my money back. Simply cook should never advertise as "free box" it's not free if they put you on a subscription to get it.

Excellent service, the recipe cards are clear and easy to follow and the herb and spice pots lift an ordinary meal to a delicious experience. We have enjoyed cooking the meals together and appreciate the ideas to swap or make the meal individual to taste 😋.

I had an issue with a couple of the orders and emailed the company. They replied within a couple of hours and more than resolved the problem. VERY happy customer indeed 😁

I have received you rely on here, while I appericate your response, I have contacted you by email. And you have cancelled my account but you have not refunded back my £11.98. one I did not know it was a subscription as I did not see this and one I have not received any more packs. So what have I payed for..The email I sent has not addresses the money taken out of my account only to tell me it was a subscription that I did not do. And to tell me they cancelled my subscription... I feel let down and this put me off ever having to order anything from you again. While you review are good, I feel that my situation customer services have not been helpful and ignored the question I have asked... So now I am left with £11.98 taken from my account and no products how is this fair, and how can you ignore my questions... Are you going to refund back the money taken as I was not aware about the subscription? And also I have not received any more packs so what have o paid for?

I have read you reply and for starters I am receving your emails ant the last email I have received is that you have refunded me 50% of the £11.98 as I have been sent a pack.. I have not received any pack and have have not signed up to anything so first of all this was misleading ,second You have taken money from my account without my knowledge third is that I have not received any more boxes and we keep going around in circles. Are you going to give me a full refund?? This is just ridiculous.

We love SimplyCook. We've subscribed for over a year now and we've never eaten so well. Vegetarian meals at restaurants are very very rarely as good as what we cook ourselves with these magic pots. They are ideal for when we dine as just two and equally good for when the family visit as they have instructions to expand for four and the addition of all the suggested 'extras' will accommodate six. It is all so much easier than finding recipes and mixing herbs and spices from scratch. Highly recommended.

Excellent Customer service, and recipes are so delicious.

10/10 for customer service they reply straight away and help with any questions asked. For this I will return x

While the pots are great and the flavours are very good, the peel off lids on most of mine did not peel off. I had to stick a knife in to get the contents out and you get in such a mess with the ingredients that way. Also, I was expecting step by step instructions on the recipe cards, a bit like hello fresh, but you need to prep all of your food beforehand. I also like that most of the packaging is recyclable.

I love simply cook, the flavours are excellent. I like that I still get to purchase my own ingredients and that the flavours/herbs/spices sent are able to be kept until ready to use. It's great to have monthly inspiration for new dishes the whole family can enjoy. I cannot recommend enough for quality, variety, top service and price. Give it a try!

We have been using Simply Cook every month for a few years now, and we've always been delighted with the quality and authenticity of the recipes. Customer service is exceptional; only one order has been mixed up, and a replacement was sent instantly.

Great customer service, to go with a great product.!
I had a problem with the arrival of one of my boxes after we couldn't find it they kindly resent the box (which I didn't expect !) Very kind and friendly when dealing with it, couldn't be happier.
The boxes are a great idea, fabulous way to impress friends with my new 'Skills' in the kitchen and always so quick you don't miss out when preparing the dinner and have NEVER had one that hasn't been spot on. Brilliant.

I enjoy cooking with Simply Cook recipes, I'm not a natural cook and these recipes give me the confidence to cook different dishes for the occasions when I have to feed family and friends, and also try something different for myself too!
The Simply Cook team are amazing and went above and beyond when I became confused with the intervals between the arrival of their kits, and suggested a more suitable time frame. Their communication has been swift and friendly.

I’m so disappointed. I’d been looking forward to making healthier meals with their spice blend only to find they’ve got lots of sugar, syrup, maltodextrin, seed oils and starches in them. That’s not food, that’s toxic waste!

Had an unusual problem with an invoice and it was sorted out quickly, effectively, professionally and with a smile.

Excellent customer service from Simply Cook.
I was in a muddle with my new account and thank you for your patience with me.
Lovely first box of 4 recipes to try and we are looking forward to our next box. The Beef Stroganoff was an amazing way to eat steak.
Happy to recommend 👌

These are fantastic kits and great flavoursome recipes. Have my favourites that I order. Highly recommend

For me, the perfect solution is just being able to have the sauce and spice pots for the recipes, rather than all the fresh ingredients being delivered as well. I am often too busy or tired to cook from scratch. I had a short subscription to a fresh ingredients recipe box but it wasn't a good fit for me and led to extra food waste. For families, it's probably easier to get the whole shebang but for me, living on my own and where I can make decisions based on how I feel on the day, I much prefer to have a selection of recipes with their spices in advance and then I can cook them when I want. I don't struggle to find recipes I like from the available list and I'm a bit of a fussy eater. The subscription box arrives in the post, so no issues with waiting for a courier to arrive. Each recipe has 3 sauce/spice pots in a separate cardboard box for each recipe, so no delving through paper bags to work out which sachets or spices match with which recipes. You also get a recipe card for each recipe but they're also in the app and I find it easy to follow that way. With SimplyCook, I get to try dishes I wouldn't have tried before and then I can buy a larger amount of spices from the supermarket if I want to make it again or just order the same recipe in my next box. I tend to alter the cooking methods to make them simpler and I often use an air fryer, pressure cooker or slow cooker to make life easier for myself. While the outcome may not look exactly like the photo in the app, it always tastes great.

Tasty and healthy meals- feels like a takeaway. Excellent customer service!