The meals that I've had all taste great! Its not something I can always afford or sometimes I can't be bothered to cook but the flexible subscription model makes it easy to manage/change when my bo... Ver mais
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The meals that I've had all taste great! Its not something I can always afford or sometimes I can't be bothered to cook but the flexible subscription model makes it easy to manage/change when my bo... Ver mais
A empresa respondeu
Cheeky company. They don’t send emails when you’re due a delivery, so I got sent an unwanted delivery with recipes I hadn’t chosen. It’s obviously intentional as they probably know nobody would pay £9... Ver mais
A empresa respondeu
Super company to deal with, very helpful when contacted via email, nothing is tolo much trouble for them to help with. Makes meal prep really easy, quick and so flexible to change ingredients, they're... Ver mais
A empresa respondeu
I have used Simply Cook for many years now. I love the variety of meals, easy to order and they arrive quickly. You get the step by step quide to make the meals. They are all very simple to make and t... Ver mais
Escrito pela empresa

Unit D, Discovery House, Juniper Drive, SW18 1UY, London, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
An excellent product for those in need of help
An excellent customer relations team!
What’s not to like?

Resposta da SimplyCook
Great food / recipe set up - sauces and receipt really great and tasty. Adds that special something to a meal and peps it up. Customer services have got a lot better now too, if you need to change things or put a hold on your order.

Resposta da SimplyCook
Great customer service. Really quick responses to queries and they were very generous and helpful in sorting out my issue.

Resposta da SimplyCook
I love SimplyCook. The flavouring boxes add such flavour to everyday simple ingredients; & turn them in to delicious recipes. Perfect when I want to use up what I have at home. So much variety, quick & easy & I’m now making a wide selection of meals for me & my family.
The customer service is the best too, rare to find these days. Ooh and Excellent value.

Resposta da SimplyCook
Honestly this has transformed my kitchen. It used to take me hours to cook a decent curry from scratch and this has made it so much easier and quicker. It's so lovely to have the cards so you don't have to keep turning to your phone for the recipe. In my opinion the currys are better than the pastas! And the fact you have all recipes on the app if you're out and forgot to take a photo of the shopping list. I'm getting too used to this. Love it :)

Resposta da SimplyCook
Another one cheated by the special offer then get a repeat subscription. An old sneaky trick. Maybe if they stopped doing this and were transparent the reviews may be better.

Resposta da SimplyCook
Be aware! Don't try for their trial product, they stored my card details and charged me £12 for something (I don't know what they charged me for) that I never agreed to. Simply fraud.

Resposta da SimplyCook
I’ve complained 4 times but my order still hasn’t arrived. I think this is a scam company
Order number 13444166

Resposta da SimplyCook
Very efficient with response and easily accommodate a date change on your deliveries . Love the simply cook recipes and would highly recommend as no waste

Resposta da SimplyCook
Customer service is great. I’ve not had any major problems but for the few minor ones I’ve had, they’ve been resolved quickly and to my absolute delight. Oh and the products are great. We’ve tried quite a lot of them. The biggest benefit is they introduce variety and take away the need to constantly think what to eat 👍🏻👏

Resposta da SimplyCook
I cancelled my subscriptions in 2022 , I have recently started getting deliveries . I have tried to cancel via the website and cannot . Ive tried new passwords and new codes to no avail . Be warned, make sure you can cancel before taking the bait.

Resposta da SimplyCook
I took up the Simply Cook Introductory Offer just to try them out and overall have liked the 6 recipes I’ve cooked to date.
They are very clearly set out and easy to follow with a shopping list and hints for substituting ingredients and up scaling to 4 people.
The flavour profiles have been good considering how quickly dishes are made and although the final result may lack the depth of flavours created when cooking in stages for longer, the food is well flavoured with more highlights than some of the other recipe products in the marketplace.
I nearly always cook from scratch and have an extensive selection of spices and aromats available but Simply Cook is very convenient and we’ve taken a box away in our motorhome and found them very useful.
I like the app but wish it was possible to skip or delay deliveries for more than 4 weeks without having to email customer services but they have been responsive.
My only issue would be that up scaling using the same amount of spicing can lead to a slight reduction in flavour and conversely using the whole pots of all ingredients for just two people can sometimes feel a little too much.

Resposta da SimplyCook
I really love the concept of SimplyCook! It brings some nice variety to meals to try new recipes but makes it really stress-free. I especially love that I can make adaptations to the recipes as I want, to make it fit for my family's tastes and use up ingredients I might already have. A personal notes section would be great to jot down any swaps I generally like to make.
I've used it for over a year now and still get excited to choose the recipes for my box!

Resposta da SimplyCook
I sent five emails to their hello@ email address, all ignored. In the end I had to block them via my bank.
This is reprehensible behaviour.

Resposta da SimplyCook
A very good company to deal with
They send package fast
They have lots of different menus, all very simple to make, they even give you a shopping list of the ingredients to buy
I have tried several of their boxes, but we have our favourites
Unfortunately I dont like subscriptions, much prefer a one off purchase
But its nice to know they are still here
I would highly recommend this company

Resposta da SimplyCook
The customers service I received from simplycook was so quick and was excellent, I wan ted to cancel my subscription as I received my first box and thought it was not for me as my hubby is a fussy eater.
They accepted my cancellation with a kind reply,
I was very impressed.
Then I decided to try that first introduction box and cant believe how easy to cook and wonderful flavour in the
packets. I cooked the recipes for my son and his partner and even my ( fussy ) hubby said the flavours were great.
I have now apologised and asked today to be re-insisted with my subscription .
I do hope they will accept me back as I can’t wait to see what recipes will come next. They are so easy to follow .
Makes cooking so much easier.
Cant recommend this enough,
Regards
Margaret Walker

Resposta da SimplyCook
The recipes are brilliant, and the customer service, when I had a problem, did not let me down. Problem solved quickly efficiently, and in a friendly manner.

Resposta da SimplyCook

Resposta da SimplyCook
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